Development operations Work, Jobs in Thriplow, Cam (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
9d
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Trainee Field Engineer
Weltech International Limited —Saint Ives
- £26,000 - £28,000 a year
- Overtime
- Travel
- Computer networking
- In-person
Quick apply
Training Coordinator
M Group —Whittlesford
- Microsoft Office
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Brand Executive – Graduate Role
Beam Group —Cambridge
- £28,000 - £31,000 a year
- Full-time
- Marketing
- In-person
- Business
- Free parking
- Profit sharing
Quick apply
14d
Trainee Concrete & Screed Laboratory Technician
Cemfloor —Royston
- £32,000 a year
- Full-time
- Laboratory experience
- English
- Continuous improvement
- Annual leave
Quick apply
Operations Manager
Novanta —Cambridge
- Full-time
- Continuous improvement
- Team management
- In-person
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
8d
Finance and Business Support Coordinator
eLife Sciences Publications, Ltd —Cambridge
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Research Associate
STEMCELL Technologies Inc —Cambridge
- £33,600 - £45,400 a year
- Weekend availability
- Laboratory experience
- Bachelor's degree
- Communication skills
Research Operations Coordinator
Pikana Travel and Cultural Services —Cambridge
- £2,800 - £32,000 a month
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Business and Operations Manager
University of Cambridge —Cambridge
- £47,389 - £59,966 a year
- No degree
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Works Manager
Acrow Galvanizing Ltd , part of Wedge Group —Haverhill
- £40,000 - £45,000 a year
- 8 hour shift
- Continuous improvement
- Team management
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- Communication skills
- Employee discount
- Gym membership
Assistant Contract Manager
Apcoa —Buntingford
- £36,000 a year
- Full-time
- Presentation skills
- Recruiting
- Contracts
- Annual leave
Quick apply
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
Regional Operations Manager - Housing
The Abbeyfield Society —Cambridge
- £51,000 - £57,000 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Office Manager
Cambridge Enterprise —Cambridge
- From £30,000 a year
- Hybrid work
- Microsoft Office
- Supervising experience
- Team management
14d
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay

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development operations jobs near thriplow, cam

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
9 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

development operations jobs in thriplow, cam

Head of Customer Success

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Trainee Field Engineer

Training Coordinator

Brand Executive – Graduate Role

Trainee Concrete & Screed Laboratory Technician

Operations Manager

Junior Product Manager

Finance and Business Support Coordinator

Research Associate

Research Operations Coordinator

Business and Operations Manager

Service Desk Engineer

Works Manager

Security Operations Analyst

Assistant Contract Manager

Project Support Administrator

Regional Operations Manager - Housing

Office Manager

Project Delivery & Capability Manager

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