It Work, Jobs in Thurlow, Sfk (with Salaries)

Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Continuous improvement
- Mentoring
- In-person
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
1d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
5d
IT Manager
Sicon —Bury St. Edmunds
- £45,000 - £48,000 a year
- Full-time
- DevOps
- APIs
- Free parking
Quick apply
23h
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
INFORMATION TECHNOLOGY SPECIALIST
U.S. Air Forces, Europe —Lakenheath
- £17.33 an hour
- Weekend availability
- Microsoft Access
- Microsoft Outlook
- Windows
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Azure
- Databases
- Employee discount
- Sick pay
Quick apply
11d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
IT GRC Specialist
Mundipharma —Cambridge
- Full-time
- Hybrid work
- Master's degree
- AI
11d
Infrastructure Lead- IT
Resolian —Fordham
- Full-time
- Azure
- Continuous improvement
- Communication skills
6d
Helpdesk Advisor
Accelerate Facilities —Ipswich
- £13.45 an hour
- Part-time
- English
- Administrative experience
- In-person
Quick apply
2h
Senior IT Infrastructure Manager
Cable Security Network UK Ltd. —Cambridge
- £75,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Free parking
- Health & wellbeing programme
Quick apply
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
IT Technician 0.4
COLCHESTER INSTITUTE —Colchester
- £10,343.42 - £10,505.04 a year
- Part-time
Quick apply
7d

I want to receive the latest job alerts for it in thurlow, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near thurlow, sfk

IT Support jobs in Haverhill

IT Support jobs in Witham

2nd Line Support Engineer jobs in Farringdon

2nd Line Support Engineer jobs in London

2nd Line Support Engineer jobs in Wolverhampton

2nd Line Support Engineer jobs in Hertford

Uk Virtual Customer Support Amazon jobs in London

Trainee It Support Technician jobs in London

Software Engineer jobs in Cardiff

Powerpoint Presentation Specialist jobs in London

Information Technology Specialist jobs in Newcastle Upon Tyne

Technology Sales jobs in London

Information Technology Specialist jobs in London

Information Technology Specialist jobs in Glasgow

Information Technology Specialist jobs in Edinburgh

Support Worker No Experience jobs in London

Pastoral Support jobs in London

Helpdesk Support jobs in Scotland

It Helpdesk Apprentice jobs in London

Helpdesk Support jobs in Sheffield

Warehouse IT Support Analyst (1 year FTC)

Jellycat
Haverhill

Apply Now

Job details

Fixed term contract

Qualifications

Technical troubleshooting
Desktop support
Mentoring junior staff
Microsoft Office Suite
Breakdown recovery
Change management
Service restoration
Continuous improvement
Computer hardware
Mentoring
Mobile device management
Customer support
Professional development mentoring
Application support
Training & development
Root cause analysis
Fault diagnosis and repair
Communication skills
Intune
Mobile devices

Full job description

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

The purpose is to provide business continuity by performing timely on-site resolutions to a wide range of hardware and desktop issues that cannot always be effected remotely. Specifically, to the Jellycat Warehouse.

You'll be;

Providing IT support across desktop environments, warehouse systems, business applications and mobile computing, minimising disruption to business operations.
Driving the creation, continual improvement and governance of knowledge sharing between the business and the Service Desk.
Delivering timely on-site support, maintaining high standards of customer service and identifying and addressing training needs where required.
Monitoring the IT Service Management (ITSM) toolset and respond to escalations from the Service Desk, including task allocation and clear communication of urgency and impact.
Working closely with on-site users to diagnose and resolve break/fix issues, ensuring rapid resolution or appropriate escalation.
Identifing incident trends, investigate root causes and develop effective solutions, leveraging internal expertise and engaging third-party support or consultants where necessary.
Performing daily operational and mandatory checks, including reviewing supplier reports, backup routines and key system performance metrics.
Carrying out hardware and software imaging, configuration, deployment, migration, maintenance and ongoing support.
Providing guidance and mentoring to junior team members, supporting their technical development, knowledge sharing and confidence in delivering IT support.

You'll have;

Experience in Tier 1 IT support within a retail or e-commerce environment (desirable), supported by relevant certifications where possible.
Experience supporting business systems such as SAP Business One or Microsoft Dynamics 365 (desirable).
Strong communication skills, with the ability to engage effectively with colleagues at all levels.
Understanding ITIL principles; ITIL v4 Foundation certification is advantageous.
Proven experience supporting remote workers while maintaining high levels of engagement and productivity.
Strong knowledge of Microsoft Windows 11 and Microsoft Office applications; familiarity with macOS is advantageous.
Experience administering MDM solutions such as Microsoft Intune, JAMF, or NinjaOne.
Familiarity with remote support tools and methods.
Ability to research technical issues using internal and public resources and implement effective solutions.
Experience supporting a wide range of devices, including mobiles, desktops, tablets, EPOS systems, printers, and scanners.
Basic understanding of infrastructure / networking concepts.
Ability to work independently and collaboratively as part of the team to resolve issues and deliver projects.
Ownership and accountability for assigned tasks, including those forming part of wider project lifecycles.
Contributing positively to a collaborative team culture, with a willingness to share ideas, take on varied responsibilities and support wider team objectives.
Demonstrating strong problem-solving skills, with the ability to make timely decisions within remitting and escalating where appropriate.
Taking a proactive approach to personal development, including self-learning and identifying formal training opportunities.
Supporting and driving change, applying appropriate levels of governance while working at a pace suited to a fast-moving business.

Apply Now

Refine Your Search

it jobs in thurlow, sfk

Warehouse IT Support Analyst (1 year FTC)

IT Assistant

Trainee IT Technician

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

IT Desktop Support

IT Engineer

IT Manager

Service Desk Engineer

INFORMATION TECHNOLOGY SPECIALIST

IT Support Engineer

IT Junior Technical Analyst

1st Line IT Engineer

IT Technical Support

2nd Line IT Engineer

IT GRC Specialist

Infrastructure Lead- IT

Helpdesk Advisor

Senior IT Infrastructure Manager

Service Desk Analyst

IT Technician 0.4

I want to receive the latest job alerts for it in thurlow, sfk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected