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Business Relations Manager

Laing O'Rourke -
Bridgwater

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Life insurance

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Client relationship development
Business development
Continuous improvement
Partnership building
Customer relationship management
Relationship management
Kaizen
Customer support
Customer interaction
Construction experience
Communication skills

Full job description

8264

Bridgwater

Permanent

Business Relations Manager

Location: Hinkley Point C, Somerset Coast, South West England

About the Role

We're looking for a confident relationship builder to support the continued growth of Select Plant Hire's presence at Hinkley Point C.

As Business Relations Manager, you'll work closely with customers, contractors and internal teams to identify new opportunities, strengthen partnerships and ensure the smooth delivery of our services. You'll be the link between customer needs and operational delivery, helping create a great customer experience while supporting business growth.

What You'll Be Doing

Build and maintain strong relationships with contractors, customers and internal stakeholders across the project.
Identify business opportunities and connect customers with the right Select solutions.
Work closely with Product Leaders to support operational delivery and planning activities.
Coordinate communication between customers, operational teams and Select Plant Hire.
Engage with incoming contractors to understand future requirements and ensure accounts, quotations and services are in place ahead of mobilisation.
Support the development and implementation of plant, tool and training facilities where required.
Liaise with Procurement and project teams to gain visibility of upcoming contractors and future opportunities.
Act as a key point of contact for customer queries and issue resolution.
Monitor customer feedback, market activity and performance trends to identify improvements and opportunities.
Participate in project forums, management meetings and business reviews.
Produce regular activity and performance reports.
Champion continuous improvement, helping to enhance processes, collaboration and the overall customer experience.

What We're Looking For

Strong communication and relationship management skills.
A proactive, customer-focused approach.
Commercial awareness and the ability to spot opportunities.
Confidence working with a range of stakeholders.
Experience in construction, infrastructure, plant hire or a related industry is desirable.

About Select Plant Hire

Select Plant Hire is one of the UK's leading suppliers of construction plant, equipment and site services. As part of the Laing O'Rourke Group, Select supports some of the country's largest and most complex infrastructure and construction projects by providing innovative plant solutions, equipment management and operational expertise.

At Hinkley Point C, Select plays a key role in supporting project delivery through the provision of plant, tools, equipment and associated services, helping project teams work safely, efficiently and productively.

About Us

Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email [email protected]

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Business Relations Manager

About Select Plant Hire

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Our Benefits

Private medical insurance

Life assurance

Personal accident and injury insurance

Income protection

Pension - basic & enhanced

Annual leave

Discounts portal

Online doctor

Voluntary benefits

Work-life benefits

Employee assistance programme

Car/travel allowance