Customer advisor Work, Jobs in Valley Park, Ham (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Rover Sales Advisor
PetsCorner —Chandlers Ford
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Customer Contact Advisor
Partridge of Hampshire —Chandlers Ford
- £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee discount
Quick apply
7d
Customer Advisor - Private Medical Insurance
Aviva —Eastleigh
- £26,900 - £33,885 a year
- Part-time
- Employee discount
4d
Customer Service Advisor
Olleco —Southampton
- £27,497.60 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
6d
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
11d
Bodyshop Customer Advisor
Partridge of Hampshire —Winchester
- £30,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Sales Advisor
The White Company —Winchester
- Cash handling
- Employee discount
3d
Customer Advisor
Jones —Winchester
- £13.00 - £13.50 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Service Advisor
Marshall Motor Group —Southampton
- £32,219 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Trainee Dispenser
Boots —Winchester
- £16 an hour
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
6d
Mortgage Case Executive
Your Mortgage People —Fareham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Financial services
Quick apply
Customer Service Advisor Portsmouth
HM Revenue and Customs —Portsmouth
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
4d
Service Advisor
Richmond Motor Group —Portsmouth
- Up to £45,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
7d
Service Advisor/Administrator
Adams Morey —Southampton
- £28,080 a year
- Full-time
- Continuous improvement
- Front desk
- Free parking
- Employee assistance programme
Quick apply
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Service Advisor
Test Valley Borough Council —Andover
- £27,424.56 - £29,056.08 a year
- Temporary
- Bilingual
- Customer service
- English
Quick apply
6d
Trainee Parts Advisor
Richmond Motor Group —Totton
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Computer skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Parts Supervisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £33,000 - £39,000 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Sales - Sales Advisor - UK
New Look —Southampton
- Part-time
- Customer service
1d

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Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour

Benefits

Referral programme

Qualifications

Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

customer advisor jobs in valley park, ham

Customer Service Officer

Rover Sales Advisor

Customer Contact Advisor

Customer Advisor - Private Medical Insurance

Customer Service Advisor

Customer Service Advisor

Bodyshop Customer Advisor

Sales Advisor

Customer Advisor

Service Advisor

Trainee Dispenser

Mortgage Case Executive

Customer Service Advisor Portsmouth

Service Advisor

Service Advisor/Administrator

Customer Service Specialist

Customer Service Advisor

Trainee Parts Advisor

Parts Supervisor- Harwoods Southampton Audi

Sales - Sales Advisor - UK

I want to receive the latest job alerts for customer advisor in valley park, ham

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