Entry level service Work, Jobs in Wales (with Salaries)

Entry Level Customer Support Analyst
Merit Software —Neyland
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Conflict management
- Communication skills
Quick apply
Accounts and Tax Assistant - Making Tax Digital (Entry Level)
Azets —Swansea
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Administrator
CanDo Laundry Services —Port Talbot
- £28,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Free parking
Quick apply
2d
Financial Administration Assistant (to cover maternity leave)
Rees Astley IFA Limited —Newtown
- £23,132 - £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Bereavement leave
Quick apply
4d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Trainee Accountant
Williams Denton —Bangor
- Full-time
- Customer service
- Computer literacy
- Maths
- Free parking
- Annual leave
Quick apply
Trainee Office Administrator
Press Glass —Port Talbot
- £12.85 an hour
- Full-time
- English
- Microsoft Office
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
6d
HR Apprentice
Hafod —Cardiff
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Driving
- Travel
Legal Secretary/Assistant
OLS Solicitors Ltd —Llanelli
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Counter Assistant (Mold)
North Wales Police —Mold
- £30,333.00 - £40,440.12 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Administrative experience
13d
Case Administrator - Cwm Taf Morgannwg (Wales)
HM Prison & Probation Service —Bridgend
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Planning Apprentice
Timet —Swansea
- Up to £25,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Engineering - Apprentice
Finsbury Food Group —Cardiff
- Full-time
- Computer literacy
- Maths
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Case Administrator - Gwent (Wales)
HM Prison & Probation Service —Caerphilly
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
Product Support Apprentice Technician
Bangor University —Bangor
- £25,422 a year
- Monday to Friday
- English
- Analysis skills
- University
Administrator
Ground Control —Cardiff
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Administrative Assistant
Swords Traffic Management Ltd —Wrexham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
4d
Cyber Security Analyst L1
Airbus Protect Limited —Newport
- Full-time
- Communication skills
- Profit sharing
2d

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entry level service jobs near wales

Entry Level Customer Support Analyst

Merit Software -
Neyland

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Flexitime
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Customer Support Analyst

Our busy support team is the heart of our business. When something goes wrong, or our customer has an important question, we’re always here to help them. The job of a Customer Support Analyst isn’t finished until the customer walks away happy.

For this role, initial knowledge of payroll and IT isn’t as important as experience in customer service. We can teach you the nitty gritty details on the job, but from day one you need to have a passion for helping customers, be a people person, and always find the answers to our customer’s questions.

As you grow within the role, and your knowledge of our software and industry increases, we offer excellent internal career progression. We will always support you with training, development opportunities, and assistance from other departments to help shape your career and further your knowledge.

Our mission as a company is to continue developing our online software, our customer services, and our support desk, so those we work with can be the best they can be.

To land this role you’ll need to be able to show:

· You’re a people person who can speak confidently to a wide variety of people
· Excellent verbal and written communication skills
· An analytical / problem-solving mindset
· The skills to track customer issues until they are resolved
· The ability to build relationships with customers on a long-term basis
· An interest in solving IT problems
· A keenness to learn and progress
· You enjoy working as part of a busy team

On a typical working day you’ll be:

· Answering customer calls

· Replying to customer emails

· Gathering as much information as possible from the customer to record into the online ticketing system about their problem

· Keeping on top of your assigned tasks and providing updates to our customers

· Investigating issues and providing solutions to the customer as your knowledge increases

· Maintaining your workload based on SLA (Service Level Agreements) – you’ll need to get back to customers in a set time or ask for help to achieve this

· Ad hoc duties as required – all our teams help each other out

Perks of the job

It should almost go without saying that we offer all the perks you’d expect like free parking, free tea, coffee and fruit, holiday that increases with length of service, flexitime scheme, free mental health support service, regular training, (as well as a full staff welfare facility with rest and dining facilities, giant TV, Xbox, ping pong, exercise schemes, and company events).

But we also offer something less tangible – a happy workplace, full of friendly people, who enjoy coming to work. We’ve cultivated a strong culture where friendships are made internally and the importance of a healthy work/life balance is understood.

Thinking of applying?

Make sure you’ve read the above information and can show this in your CV and covering letter.

We’ll then shortlist everyone and invite you back for a longer interview if we feel you'd be a good fit.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

entry level service jobs in wales

Entry Level Customer Support Analyst

Recruitment Partner (entry/graduate level)

Client Support Representative (Entry level position)

Accounts and Tax Assistant - Making Tax Digital (Entry Level)

Customer Service Administrator

Financial Administration Assistant (to cover maternity leave)

Customer Service Advisor

Trainee Accountant

Trainee Office Administrator

HR Apprentice

Legal Secretary/Assistant

Front Counter Assistant (Mold)

Case Administrator - Cwm Taf Morgannwg (Wales)

Planning Apprentice

Engineering - Apprentice

Case Administrator - Gwent (Wales)

Product Support Apprentice Technician

Administrator

Administrative Assistant

Cyber Security Analyst L1

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