Full time Work, Jobs in Washington, Twr (with Salaries)

Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING
Bershka —Newcastle upon Tyne
- Temporary
- Customer service
- Annual leave
- Employee discount
Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry
Enertech FM Limited —Hebburn
- Up to £30,000 a year
- 8 hour shift
- Microsoft Word
- Accounting
- In-person
Quick apply
12d
Animal Care Assistant
RSPCA —Chester-le-Street
- Full-time
- Customer service
- Communication skills
7d
Office Assistant/PA
Woven Inc Ltd —Washington
- From £12.71 an hour
- Full-time
- Front desk
- Free parking
Quick apply
Maintenance Team Member
Lambton House ( Care Home) Ltd —Houghton le Spring
- £14.38 an hour
- Overtime
- Computer literacy
- Maintenance
- English
Quick apply
Customer Hub Advisor
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Positive Behaviour Support Worker
Nova Care Group —Sunderland
- £30,000 - £42,775 a year
- Full-time
- Travel
- Annual leave
- Employee discount
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
Apprenticeship Trainer – Logistics, Warehousing, Supply Chain
Diamond People (NE) Ltd —Killingworth
- £30,000 - £37,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
Quick apply
Warehouse Operative (Monday to Friday)
CCF —Newcastle upon Tyne
- Full-time
- Customer service
Intelligence and Investigations Specialist (North East of England)
NetWatch Global —Newcastle upon Tyne
- £27,533 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
12d
Detention Custody Officer
Serco Plc —Consett
- £27,484.00 - £28,857.57 a year
- 12 hour shift
- Hybrid work
- No experience needed
- Conflict management
- Free parking
- Paid training
Production Operative
Hillarys —Washington
- Weekend availability
- No experience needed
- Quality control
- Employee discount
Quick apply
Clothing Bank Coordinator
Lakeland Textiles —Newcastle upon Tyne
- £1,500 - £3,500 a month
- Part-time
- Remote
- Microsoft Word
- Sales
- Customer service
- Work from home
Quick apply
6d
Depot Support Operative
Northern Trains —Newcastle upon Tyne
- £38,120 a year
- Full-time
- Employee assistance programme
- Employee discount
4d
Retail Area Collector
Salvation Army Trading Co. Ltd. —Sunderland
- £27,106 a year
- Full-time
- Customer service
Car Parts Delivery Driver – Blaydon-on-Tyne
Euroflo Ltd —Blaydon
- £28,571.40 a year
- Full-time
- Sales
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
10d
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply

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Alarm Call Handler

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,500 - £26,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Canteen
Discounted gym membership
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Data entry
SIA
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Permanent, Full-Time)

Location: Quorum Business Park, Newcastle (NE12 8BU)
Hours: 37.5 hours per week | Rota based day shifts (5 days out of 7)
Salary: £25,500 starting salary, rising to £26,500 with progression
Bonus: Up to £1,200 performance & attendance bonus

Shifts: Choice of AM shift or PM shift

Start Date: 26th May (please note, training will be full time, Monday to Friday for 4 weeks to start)

Be the first response when it matters most.

At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation. When a customer’s alarm is triggered, you are the calm, decisive voice that takes control, assessing the situation, protecting people and property, and coordinating the right response.

Based at our Newcastle Centre of Excellence, you’ll work as part of a highly trained Alarm Receiving Centre team, supporting customers across the UK every day of the year.

This is a permanent, full time.

What you’ll be doing

Responding quickly and accurately to alarm activations
Monitoring alarm signals, reviewing images and assessing incidents
Contacting emergency services (police, ambulance, fire brigade) when required
Making fast, confident decisions while following strict security protocols
Handling inbound customer calls and providing reassurance during incidents
Making outbound calls to keep customers informed
Preventing false alarms by advising customers on system use
Identifying potential technical issues and escalating where needed

What we’re looking for

You don’t need security experience as we provide full training. What matters most is how you handle people and pressure.

Experience delivering excellent customer service
Clear, confident communication skills
Calm and patient approach, even in high-pressure situations
Strong problem-solving and decision-making ability
Ability to multitask while maintaining accuracy and quality
Comfortable following processes and protocols precisely
Good IT skills and accurate data entry
A team-focused attitude and willingness to support others

We welcome applicants from backgrounds such as retail, hospitality, call centres, emergency services, NHS 111, or control room environments.

What you’ll get in return

29 days’ annual leave including bank holidays (rising to 31 days with service)
Your birthday off
Performance & attendance bonus
Private healthcare options (BUPA & MediCash)
PerkBox rewards, discounts and freebies
Discounted gym and health club memberships
Onsite coffee shop and canteen
Employee referral bonuses
Discounted Verisure alarm systems
Cycle to Work Scheme
Ongoing training, development and internal career opportunities

About Verisure

Verisure is the leading European provider of professionally monitored security systems, protecting over 5.1 million families and businesses across 17 countries. With over 35 years of experience, we’re known for innovation, customer focus, and industry-leading response services.

Diversity & Inclusion

Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can succeed. If you need any adjustments during the recruitment process, please let us know.

Important information

All successful candidates will be required to:

Complete a DBS check (provided by Verisure)
Obtain an SIA Licence (UK) and Private Security Authority Licence (IE) - fully supported and funded by Verisure

Ready to start a career where every shift makes a difference?
Apply today and we’ll be in touch.

Be you. Be more. Be Verisure.

Quick apply

Refine Your Search

full time jobs in washington, twr

Alarm Call Handler

Customer Care Call Advisor

BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING

Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry

Animal Care Assistant

Office Assistant/PA

Maintenance Team Member

Customer Hub Advisor

Positive Behaviour Support Worker

Customer Service Advisor – Full Time

Apprenticeship Trainer – Logistics, Warehousing, Supply Chain

Warehouse Operative (Monday to Friday)

Intelligence and Investigations Specialist (North East of England)

Detention Custody Officer

Production Operative

Clothing Bank Coordinator

Depot Support Operative

Retail Area Collector

Car Parts Delivery Driver – Blaydon-on-Tyne

SENIOR CALL CENTRE AGENT

I want to receive the latest job alerts for full time in washington, twr

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