It Work, Jobs in Waterloo Fy1 (with Salaries)

IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
Senior Helpdesk Analyst
Smart Information Technologies Ltd —Preston
- From £28,000 a year
- Full-time
- Customer service
- ERP systems
- Mentoring
- Free parking
- Employee discount
Quick apply
5d
IT Systems Support Officer
Progress Housing Group Ltd —Leyland
- £37,364 - £38,684 a year
- Customer service
- Microsoft Office
- SQL
- Employee assistance programme
- Sick pay
1d
Data, Impact & Systems Administrator
Home-Start Blackpool, Fylde & Wyre —Blackpool
- £25,583 - £25,989 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Windows
- Microsoft Office
19h
IT Hardware Technician (Consumer)
1st Technologies Ltd —Preston
- £26,436.80 a year
- Full-time
- Organisational skills
- IT
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
5d
IT Support Technician
The Networking People Limited —Lancaster
- £27,000 - £30,000 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
IT Technician
NRG Riverside —Skelmersdale
- £33,475 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
IT Solution Architect
Victrex —Thornton Cleveleys
- £55,500 - £79,000 a year
- Azure
- Communication skills
10d
IT Applications Analyst
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
Technical Support Advisor
Chiptech International —Lancaster
- £25,000 - £30,000 a year
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Sick pay
IT Asset Management (ITAM) Lead
Places for People —Preston
- Management
- Organisational skills
- IT
- Employee discount
- Flexible schedule
8d
Service Desk Analyst
Peel Ports —Liverpool
- Organisational skills
- SharePoint
- IT
- Employee assistance programme
11d
Lecturer in IT and Digital (Fixed Term)
Preston College —Fulwood
- £32,494 - £43,674 a year
- Full-time
- IT
- Free parking
- Annual leave
11d
Technical Support Engineer
Telana —Preston
- Azure
- Windows
- Machine learning
- Employee assistance programme
1d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Apprentice
QA Apprenticeships —Preston
- £16,000 - £18,000 a year
- Full-time
- Customer service
- No experience needed
- IT
Senior IT Applications Analyst
Chorley Council and South Ribble Counci —Chorley
- £39,862 - £40,777 a year
- Call to connect
- Oracle
- SQL
- Analysis skills
- Free parking
- Annual leave
8d
IT Systems Engineer (Infrastructure & Security)
KeTech Systems Ltd —Preston
- Full-time
- Azure
- Windows
- IT
- Free parking
- Annual leave
Quick apply

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IT Support Engineer (1st Line)

Forbes Solicitors -
Preston

Apply Now

Job details

Full-time

Benefits

Annual leave
Discounted gym membership
Employee discount
Paid volunteer time
Sick pay

Qualifications

Driving Licence
Microsoft Outlook
Windows
VoIP
IT
Communication skills
Help desk

Full job description

IT Support Engineer (1st Line) IT Team
Location: Gordon House
Hours: Full-time, 38.75 hours per week

The Role

Forbes Solicitors are seeking an IT Support Engineer (1st Line) to join our IT team. This role provides an excellent opportunity for someone to develop their technical knowledge and gain exposure to Microsoft 365 administration, endpoint management and wider IT operations within a professional services environment.

Key Responsibilities

Act as the first point of contact for all IT incidents, service requests and technical enquiries, delivering professional support via phone, email, remote assistance and face-to-face interactions.
Diagnose, troubleshoot and resolve first-line issues across Windows 11, Microsoft 365, Outlook, Teams, printers, mobile devices, VoIP systems, audio-visual equipment and business applications, including the Firm’s Case Management System.
Manage incidents and service requests through the IT Service Management system, ensuring timely resolution and effective communication.
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.
Assist with IT projects, new technology deployments, service rollouts, supplier engagement and continuous improvement initiatives to enhance service delivery.
Create and maintain support documentation, knowledge base articles and user guidance, while sharing knowledge across the wider IT team.

About You

We are looking for people that can demonstrate the following:

Essential:

Previous experience within an IT Service Desk, Help Desk or IT Support role.
GCSES grade 9-4, including English and Maths, or equivalent.
Previous experience supporting Microsoft Windows and Microsoft 365.
Displays excellent written and verbal communication skills.
Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously.
Aligns with the Firm’s values.
Ideally the successful candidate will have a driving licence and access to a vehicle (*If you have a disability that prevents you from driving, please specify so we can assess what reasonable adjustments can be made).

Desirable:

Obtains a relevant IT-related qualification or equivalent practical experience.

The Firm
Forbes Solicitors is a Legal 500 Top Tier and Chambers Leading Firm with offices across the North. We are proud Investors in People UK Employer of the Year: Silver (250+), committed to collaboration, growth, and delivering practical, results-driven legal services.

Benefits

33 days annual leave, including bank holidays, increasing with length of service.
Annual leave purchase scheme (Subject to T&Cs).
Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
Enhanced sick pay.
Celebration and Volunteer leave.
Ongoing professional development and progression opportunities.
Profit share scheme.
Additional long service awards.
Subsidised tuck shops.
Staff discount on Firm services.
Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
BUPA (Solicitor positions only, for self, not dependents).
Retail and gym membership discounts.
Recruitment and legal department referrals (Subject to T&Cs).
Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

Apply Now

Refine Your Search

it jobs in waterloo fy1

IT Support Engineer (1st Line)

Senior Helpdesk Analyst

IT Systems Support Officer

Data, Impact & Systems Administrator

IT Support Analyst

IT Hardware Technician (Consumer)

IT Support Technician

IT Technician

IT Solution Architect

IT Applications Analyst

IT Service Desk Analyst

Technical Support Advisor

IT Asset Management (ITAM) Lead

Service Desk Analyst

Lecturer in IT and Digital (Fixed Term)

Technical Support Engineer

Service Desk Analyst (2nd Line)

IT Apprentice

Senior IT Applications Analyst

IT Systems Engineer (Infrastructure & Security)

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