Conditioning engineer Work, Jobs in Wetherby, Wyk (with Salaries)

Callout Advisor - Boilers & A/C
Zuno Tech Group —Leeds
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Annual leave
Gas & Plumbing Engineer
Heatwise Gas & Electrical Ltd —Yorkshire
- Full-time
- Heavy lifting
- Schematics
- Maintenance
Quick apply
Maintenance Assistant
Doubletree by Hilton York —York
- £15 an hour
- Carpentry
- Hotel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Mobile Air Conditioning Engineer West Yorkshire (FULL TIME)
PDB CONTROLS LTD —Leeds
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Travel
- Mechanical knowledge
Quick apply
11d
AC Installations Engineer
Morris and Spottiswood —Leeds
- Full-time
- Schematics
- Travel
- Leadership
Quick apply
Building Services Engineer
Nuffield Health —Shipley
- Up to £35,000 a year
- Full-time
- Gym membership
9d
Refrigeration PPM Engineer - Bradford/Huddersfield
City Facilities Management (UK) —Bradford
- Maintenance
Field Service Apprentice - Leeds
GEA Group Aktiengesellschaft —Leeds
- Full-time
- Travel
Commercial Gas Engineer
Robinsons Facilities Services —York
- Up to £50,000 a year
- Overtime
- Maintenance
- Mentoring
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Electrical Technical Supervisor
JLL —Leeds
- Continuous improvement
- Training & development
- Communication skills
Senior Mechanical & Electrical Building Services Engineer (Leeds)
EDDISONS —Leeds
- Full-time
- Engineering
- Business development
- Mentoring
Air conditioning installation engineer
SWS Air Conditioning —Leeds
- £35,000 - £45,000 a year
- Overtime
- Maintenance
- Travel
- In-person
Quick apply
6d
Electrical Engineer
Nexa FM —Leeds
- £41,000 - £46,500 a year
- Overtime
- Plumbing
- Travel
- In-person
- Free parking
Quick apply
1d
REQ490814 Mobile Electrical Engineer
Integral UK —Bradford
- Weekend availability
- SharePoint
- Communication skills
- Flexible schedule
Quick apply
Call Out Advisor - Boilers and A/C
Zuno —Leeds
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Annual leave
Quick apply

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Gas Trainer - apprenticeship courses
Smart Energy Training —Cleckheaton
Free on-site parking with excellent access from the M62. Support learners through practical workshop sessions and classroom learning.
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Commercial Plumber
Performech Ltd —Wakefield
Most jobs involve travelling to site, completing the work and returning home the same day. Experience working within retail environments.
£250 - £450 a day
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conditioning engineer jobs near wetherby, wyk

Callout Advisor - Boilers & A/C

Zuno Tech Group
Leeds

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Appointment booking and call handling
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Air conditioning
Help desk

Full job description

Callout Advisor - Boilers & A/C

Leeds Office - Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job Summary:

As a Callout Advisor based in our Leeds office, you will be a first point of contact for customers who need assistance and support with their installed product. You’ll carry out any relevant basic technical troubleshooting and where necessary coordinate engineer/electrician visits. You’ll provide prompt and efficient support, to customers vis email, phone or through our online platforms ensuring customer satisfaction through effective communication and offering timely resolutions.

Key Responsibilities:

Receive and handle incoming requests from customers via phone, email, or online systems.
Assess and prioritise requests based on urgency and safety.
Schedule and dispatch qualified engineers or electricians to customer locations promptly.
Maintain clear, professional and empathetic communication with customers throughout the callout process.
Record and update customer details, call logs, and job statuses accurately in our CRM system.
Provide basic troubleshooting guidance to customers.
Liaise between customers, engineers, and management to ensure smooth and timely resolution of issues.
Monitor ongoing callouts and follow up with customers to confirm satisfactory completion of work.
Identify recurring issues or customer feedback and report to management for process improvements.
Adhere to all health and safety regulations and company policies during call handling and coordination.

Qualifications & Skills:

A minimum of 1 year experience in customer service, preferably in a technical environment.
Product knowledge of boilers, air conditioning, solar, heat pumps, electrical vehicle chargers is an advantage however, a level of technical training on all products will be provided.
Excellent communication skills, both verbal and written.
Strong organisational skills and ability to multitask under pressure.
Ability to remain calm and professional in high-pressure situations.
Proficient in using call management software.
Problem-solving mindset with attention to detail.
Flexibility to work outside normal business hours

Benefits:

30 days annual leave + bank holidays
Private medical cover with Aviva
4 x salary Death in Service cover with Zurich
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events

After probationary period

Apply Now

Refine Your Search

conditioning engineer jobs in wetherby, wyk

Callout Advisor - Boilers & A/C

Gas & Plumbing Engineer

Maintenance Assistant

Mobile Air Conditioning Engineer West Yorkshire (FULL TIME)

AC Installations Engineer

Building Services Engineer

Refrigeration PPM Engineer - Bradford/Huddersfield

Field Service Apprentice - Leeds

Commercial Gas Engineer

Electrical Technical Supervisor

Senior Mechanical & Electrical Building Services Engineer (Leeds)

Air conditioning installation engineer

Electrical Engineer

REQ490814 Mobile Electrical Engineer

Call Out Advisor - Boilers and A/C

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