Operations and customer service coordinator Work, Jobs in Whitchurch, Crf (with Salaries)

Progress Co-ordinator _ HPC
Bilfinger NL —Bridgwater
- Microsoft Excel
- Engineering
- Analysis skills
1d
Compliance Coordinator
YeoValley —Highbridge
- £32,176 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
Senior Resource Coordinator
Wilmington plc —Cardiff
- £32,200 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Operations and customer service coordinator
Direct Storage —Cardiff
- From £13 an hour
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
Warehouse Operations Coordinator
Alam Dingin HVAC and Facilities Services —Caerphilly
- £2,300 - £2,500 a month
- Full-time
- Team management
- Warehouse experience
- Computer skills
Quick apply
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
14d
Learning and Development Coordinator
Ergesis Management and Organisational Development —Bridgend
- £2,600 - £3,100 a month
- Full-time
- Microsoft Office
- Databases
- Human resources
- Free parking
- Sick pay
Quick apply
4d
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Ecommerce Coordinator
Lilabali Digital Commerce and Lifestyle Services —Newport
- £2,500 - £3,000 a month
- Full-time
- Customer service
- Merchandising
- Data analysis skills
- Free parking
- Sick pay
Quick apply
4d
Freight Forwarding Coordinator
CEVALogistics —Pontypridd
- Up to £27,000 a year
- Full-time
- Annual leave
- Employee discount
Administrative Support / Service Centre Coordinator
Fitkit UK Ltd —Cheddar
- From £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
2d
Senior People Operations Coordinator
Teneo —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Bachelor's degree
14h
Automotive Service Advisor
Car On Automotive Group —Cardiff
- £2,600 - £3,000 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
4d
Engineering Materials Coordinator
NewPrinces Group —Cardiff
- Continuous improvement
Admin Coordinator
Gist Limited —Portbury
- Up to £31,400 a year
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
14d
Transport Coordinator
Gist Limited —Portbury
- Up to £31,400 a year
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Employee discount
Temporary Works Co-ordinator- HPC
Bilfinger SE —Bridgwater
- Full-time
- Construction experience
Progress Co-ordinator _ HPC
Bilfinger SE —Bridgwater
- Microsoft Excel
- Engineering
- Analysis skills

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operations and customer service coordinator jobs near whitchurch, crf

Progress Co-ordinator _ HPC

Bilfinger NL
Bridgwater

Apply Now

Job details

Permanent
1 day ago

Qualifications

Project Management
Microsoft Excel
Construction project earned value analysis
Engineering
Primavera
ISO 9001
Construction progress reporting
Analysis skills
Data management
Decision making
Risk management
Project schedule tracking
Primavera P6
Construction coordination
Welding
Construction experience
Earned value management
Communication skills
Progress tracking

Full job description

Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.

We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.

This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.

The Progress Coordinator is responsible for the accurate capture, validation, and reporting of installation progress for NSSS piping and mechanical works on the Hinkley Point C project. Reporting into the Planning function, the role provides a critical link between site execution and project controls, ensuring that progress data reflects verified physical completion and quality status in line with HPC governance requirements.

The role supports the integrity of the Level 4 programme by working closely with Construction, QA/QC, and Project Controls teams to monitor performance against plan, identify deviations on the critical path, and highlight emerging risks to programme delivery. A key part of the role is to ensure that all progress and delay information is robustly recorded, auditable, and aligned with both planning and commercial processes.

Operating within a highly regulated nuclear environment, the Progress Coordinator must demonstrate strong attention to detail, disciplined data management, and the confidence to challenge inconsistencies. The position contributes directly to programme certainty, productivity visibility, and effective decision-making, supporting safe, compliant, and right-first-time delivery of NSSS installation works.

Key Competencies

Demonstrable ability to interpret and work with Level 3, 4 and 5 programmes, translating scope of work into measurable progress on site.

Strong communication and coordination skills to engage with Construction, QA/QC, Planning, and Project Controls to obtain and validate accurate progress data.

Ability to identify, analyse and escalate risks to the critical path, with clear articulation of impacts and proposed mitigation.

Proficient in Primavera P6 and Excel, with the ability to manipulate data sets and produce accurate, timely progress reporting.

Good understanding of piping installation sequences, welding/NDT processes, and system interfaces to ensure logical and realistic progress tracking.

Awareness of the relationship between planning, nuclear safety, quality compliance (ITPs/LTQRs), and cost performance.

Confidence and professional judgement to challenge progress data, assumptions, and reporting inconsistencies.

High level of attention to detail, ensuring data integrity, traceability, and audit readiness at all times.

Key Accountabilities

Monitor and report the installation status of NSSS mechanical and piping activities, ensuring progress reflects verified physical completion and quality acceptance (not assumptions).

Maintain alignment between site execution and Level 4 programme through regular engagement with Construction Supervisors, Engineers, and QA/QC teams.

Identify and communicate deviations from the critical path, including quantified impact and risk to key milestones.

Capture, validate, and record delays, disruptions, and changes in a structured manner to support planning recovery actions and commercial claims processes.

Support integration of emergent works into existing programme baselines, ensuring minimal disruption to critical sequences.

Provide regular, accurate progress reporting in line with HPC Project Controls requirements, including clear narrative on variances.

Maintain robust and auditable records of progress, ensuring data can withstand internal and client (EDF/NNB) scrutiny.

Contribute to performance analysis by identifying trends in productivity, installation rates, and constraints.

Key Duties

Support the integrity and accuracy of the Level 4 programme for NSSS piping installation works, ensuring alignment with site progress.

Monitor and validate progress against planned activities using physical verification, system walkdowns, and QA sign-off status.

Incorporate programme updates and variations in coordination with the Planning and Project Controls teams.

Produce structured progress reports for the Level 3/4 Planner and Project Controls Team, including:

% complete vs planned

Critical path status

Delay analysis

Look-ahead risks

Work strictly in accordance with HPC Project Controls procedures, ensuring compliance with governance and reporting standards.

Proactively identify emerging issues impacting the critical path and propose practical mitigation or recovery actions.

Generate and maintain records to support performance measurement, including installation outputs, productivity metrics, and trend analysis.

Forecast and report physical progress and installed quantities, including:

Pipework metreage installed

Weld completion and status (incl. NDT)

Fabrication vs installation split

Interface with QA/QC to ensure progress reflects accepted work (ITP hold points passed), not just installed work.

Support readiness for system handover and commissioning by tracking completion status at system/sub-system level.

Experience – Mandatory

Qualifications – Mandatory

Experience working in a project controls, planning, or progress reporting role on large-scale construction or infrastructure projects

Exposure to piping/mechanical installation works, including welding and NDT processes as well as installation and inspection workflows

Proven experience in:

Progress tracking and reporting against programme

Interfacing with construction and engineering teams to gather progress data

Identifying and communicating schedule risks and delays

Demonstrable understanding of:

Construction sequencing and site execution activities

The importance of accurate data capture and reporting discipline

Alternatively, demonstrable equivalent experience in major infrastructure or regulated environments

Proficient in Microsoft Excel (intermediate to advanced level for data handling and reporting)

Experience – Desirable

Experience on major EPC projects or Tier 1 contractor environments

Previous experience in nuclear, oil & gas, or other highly regulated sectors

Exposure to piping/mechanical installation works, including welding and NDT processes as well as installation and inspection workflows

Experience working within a multi-contractor site environment with complex interfaces

Involvement in:

Delay capture and disruption records

Supporting commercial claims or schedule analysis

Experience aligning progress reporting with system/sub-system handover and commissioning milestones

Experience using Primavera P6 and Excel in a live project environment

Quals - Desiirable

Degree in Engineering, Project Management, or Construction-related discipline

HNC / HND or equivalent in:

Engineering (Mechanical preferred), Construction Management, or Project Controls

APM (or equivalent) Project Management / Project Controls qualification

Primavera P6 certification (Oracle-recognised or equivalent)

Experience or training in:

Earned Value Management (EVM)

Delay analysis techniques

Recognised training or certification in planning/project controls tools (e.g. Primavera P6)

Knowledge of nuclear quality standards (e.g. ISO 9001, nuclear QA frameworks)

If you wish to speak to a member of the recruitment team, please contact 01224 246246.

[email protected]

Apply Now

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operations and customer service coordinator jobs in whitchurch, crf

Progress Co-ordinator _ HPC

Compliance Coordinator

Senior Resource Coordinator