Office administrator & bookings Work, Jobs in Wilmslow, Eng (with Salaries)

Customer Service Administrator
Mantis Energy —Wilmslow
- Up to £26,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Administration & Travel Coordinator
Adelphi —Bollington
- £26,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
Quick apply
Office Supervisor
The Manchester Crematorium Ltd —Manchester
- £33,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Annual leave
- Bereavement leave
Quick apply
1d
Receptionist / Administrator
BV Accountants Group Limited —Stockport
- Up to £26,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
5d
Receptionist Administrator
Greenergy —Manchester
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
1d
Data Administrator
Change Grow Live —Manchester
- £26,296.03 a year
- Microsoft Word
- Word processing
- IT
- Employee discount
- Referral programme
7d
Warehouse & Marketplace Administrator
Old English Jewellers Limited —Cheadle Hulme
- Full-time
- English
- Forklift
- Microsoft Office
- Free parking
- Store discount
Quick apply
4d
Medical Receptionist/Administrator
The Aspen Clinic Ltd —Salford
- From £26,000 a year
- Overtime
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
6d
Transport Administrator
Lavelle Waste Services Ltd —Bolton
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
Campaigns and Communications Executive - Manchester or Ipswich
Savills Management Resources —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Bodyshop Administrator - Fiat MG
Stoneacre —Hyde
- £26,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Administrator
Lucideon —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
11d
Office Administrator
X1 Management —Manchester
- £24,785 a year
- Full-time
- Administrative experience
- Time management
- Office experience
Quick apply
6d
Personal Injury Case Handler
Medical Pros Ltd —St Helens
- £24,800 - £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
4d
Learning & Development Administrator
Blue Cross —Radcliffe
- £23,311 - £24,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
7d
Receptionist/Administrator
Bloor Homes —Holmes Chapel
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee discount
3d
Fleet Administrator
Airborne Environmental Consultants —Trafford
- £28,275 a year
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Sick pay
Quick apply
5d
Administration Support
Minster Cleaning —Stoke-on-Trent
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Office/Accounts Administrator
United Driver Agency —Eccles
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
7d
HGV Workshop Office Administrator
Salford Van Hire —Manchester
- £28,000 - £30,000 a year
- Overtime
- Maintenance
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d

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Customer Service Administrator

Mantis Energy
Wilmslow

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Transport links
Paid volunteer time
Car scheme
On-site parking

Qualifications

GCSE
English
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

At Mantis we are looking for someone meticulous, organised and customer-focused who is ready to play a key role in our business support team.

As a company, we have grown to an exciting point since being established in 2018 and are continuing on an ambitious high-growth journey.

As our Customer Service Administrator, you will play a key role in supporting the Office Manager and Business Support Lead, providing essential administrative and customer service support across the business and to our technical engineering teams, while helping drive our shared vision of meeting the UK’s 2050 Net Zero Carbon Targets for Buildings.

You will become an integral part of a friendly and dynamic design & build contractor based in the heart of Wilmslow town centre, playing an important role in supporting both our customers and the day-to-day operations of the business.

This is a varied and fast-paced role, ideal for someone who enjoys working across multiple tasks and thrives in an environment where no two days are the same. There is a lot to learn and manage, making this position well suited to someone early in their career looking to take the next step, or someone seeking a busy and diverse role.

The role will primarily focus on managing inbound and outbound customer enquiries, delivering excellent customer service, and supporting a wide range of general business operations, including survey bookings, data management and administrative coordination.

WHAT WE OFFER:

· Total Compensation Package up to £29,000

· Base Salary up to £26,000 (Depending on Experience)

· 36 days Holiday (Including Public Holidays)

· 8% Overall Pension Contribution

· Comprehensive Training and Personal Development Plan

· Hybrid Working (2 days WFH / 3 days office-based)

· Monday to Friday (Flexi Start / Finish Time)

ADDITIONAL COMPANY BENEFITS:

· Private Medical Insurance

· Holiday Buy and Sell Scheme

· Electrical Vehicle Salary Sacrifice Scheme

· Cycle to Work Scheme

· Sustainable Volunteering Day

· Regular Company Funded Social Events

· We are an equal opportunities employer

THE ROLE (but not limited to):

· Managing two dedicated business phone lines – the main company line and a direct Tenant Liaison line – handling inbound and outbound calls in a professional and friendly manner

· Serving as the dedicated point of contact for residents and tenants on live retrofit programmes, managing enquiries, appointment scheduling and communication throughout the customer journey in line with PAS 2035 resident engagement requirements

· Logging and tracking all tenant contact attempts, access outcomes and communication in line with programme requirements, escalating no-access or vulnerability concerns to the Retrofit Coordinator promptly

· Acting as the first point of contact for customer enquiries, providing a high standard of service at all times

· Responding to customer queries via phone and email, ensuring timely and accurate communication

· Proactively making outbound calls for follow-ups, appointment confirmations and updates

· Managing the customer journey from initial enquiry through to project coordination and completion

· Coordinating survey bookings, site visits and appointments with customers and internal teams

· Supporting the quoting process, including gathering information, arranging consultations and issuing quotations

· Managing shared inboxes, ensuring all enquiries and communications are handled efficiently

· Maintaining accurate customer records, databases and Excel trackers

· Liaising with internal teams to ensure smooth communication and project delivery

· Supporting general administrative tasks across the business

· Assisting with basic marketing activities and customer communications where required

· Supporting recruitment coordination and general office administration

· Carrying out ad hoc duties to support the wider team and management

TO BE SUCCESSFUL, THE FOLLOWING EXPERIENCE WILL BE REQUIRED:

Minimum 2 years’ administrative experience
Experience in MS packages (Excel to a competent level)
Strong communication skills (inbound and outbound)
Minimum GCSE grades C and above
Excellent organisational skills, adaptability and ability to work in a fast-paced environment

IF YOU WOULD LIKE TO START YOUR CAREER HERE AT MANTIS ENERGY, PLEASE APPLY WITH YOUR CV AND COVER LETTER OR FEEL FREE TO CONTACT US AT [email protected]

Pay: Up to £26,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Transport links
Work from home

Work Location: Hybrid remote in Wilmslow SK9 5AG

Quick apply

Refine Your Search

office administrator & bookings jobs in wilmslow, eng

Customer Service Administrator

Administration & Travel Coordinator

Office Supervisor

Receptionist / Administrator

Receptionist Administrator

Data Administrator

Warehouse & Marketplace Administrator

Medical Receptionist/Administrator

Transport Administrator

Campaigns and Communications Executive - Manchester or Ipswich

Bodyshop Administrator - Fiat MG

Business Support Administrator

Office Administrator

Personal Injury Case Handler

Learning & Development Administrator

Receptionist/Administrator

Fleet Administrator

Administration Support

Office/Accounts Administrator

HGV Workshop Office Administrator

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