Task consumer Work, Jobs in Wolverhampton (with Salaries)

Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Data Administrator
Birmingham Media —Birmingham
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
Onboarding administrator
Active Care Group —Albrighton
- £25,615.25 a year
- Full-time
- Customer service
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Experience Representative
LegalAndGeneral —Solihull
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
13d
Customer Experience Representative
Legal & General Investment Management —Solihull
- £24,720 a year
- Hybrid work
- Customer service
- Communication skills
- Employee discount
13d
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
12d
Publicist
Liberty Music PR —Birmingham
- Remote
- Communication skills
Quick apply
Trainee Independent Financial Services Administrator
JPM Insurance Advisers Ltd —Halesowen
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
13d
Receptionist
Wescot Credit Services —Telford
- £13,218.40 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Hygiene Operative (Nights)
ABP Food Group —Kingswinford
- £13.62 an hour
- 8 hour shift
- Communication skills
- Free parking
Quick apply
7d
Business Administrator
Pinnacle Financial Planning —Redditch
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
Quick apply
Settlements Specialist
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
Customer Insight Manager
BNP Paribas —Solihull
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Python
- Employee discount
- Life insurance
Farm Operative - Eld Farm
Noble Foods Limited —Stafford
- IT
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Intelligence Manager (Sports Betting Integrity Unit)
Gambling Commission —Birmingham
- £45,000 a year
- Full-time
- Presentation skills
- Organisational skills
- IT
- Annual leave
Trade Sales Assistant
Battle Systems Ltd —Redditch
- £25,000 - £32,000 a year
- Weekend availability
- Microsoft Excel
- Sales
- No experience needed
- Free parking
- Annual leave
Quick apply
7d
Investment Support Administrator
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Microsoft Outlook
- Employee discount
2d
Operations Performance & Reporting Manager
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Employee discount
9d
Therapeutic Rehabilitation assistant - Hunters Moor
Active Care Group —Birmingham
- £28,294.07 a year
- Full-time
- Rehabilitation centre
- Care plans
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
8d
Process Technician
IPL Schoeller —Tamworth
- Computer literacy
- Hand tools
- Mechanical knowledge
Quick apply

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Operational Support Team Leader

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Sick pay

Qualifications

Customer service
Communication skills

Full job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Team Leader supports and enables day today CX performance—providing leadership, coordination, and oversight so workflows run smoothly, service is consistent, and team collaboration is effective.

Acting as a key point of CX leadership, the role clarifies priorities, balances workloads, and keeps people aligned to shared objectives, while driving tactical management and longer-term improvements to processes, capability, and service standards.

What this role involves:

Provide hands-on support during absence, spikes, or operational pressure; maintain continuity of service; hold broad awareness of team workflows to reassign tasks and step in to protect service standards.
Hold broad awareness of team workflows to enable flexible redistribution of tasks.

Build strong working relationships across the team to support collaborative problem-solving.
Encourage a “one team” mindset that strengthens shared ownership of outcomes.
Facilitate effective handovers and ensure priorities are clearly understood.
Lead daily team huddles or short stand‑ups to review current workload, challenges, and celebrate successes.

Apply and uphold clear processes, behaviours, and expectations across the team.
Identify operational variances or process gaps early and address them proactively.
Organise or support QA activity and ensure operational documentation is kept up to date.

Use end-to-end knowledge of operations to identify root causes of issues, to allow for proactive ‘feedback loop.’
Drive continuous improvement by identifying inefficiencies and suggesting solutions.

Ensure important information is shared clearly and promptly across the team.
Translate operational priorities into clear, actionable instructions.
Escalate issues to the CX Manager early where necessary.

Identify skills, strengths, and development opportunities within the team.
Provide day-to-day coaching, feedback, and mentoring to build capability.
Allocate resources smartly based on changing priorities and demand levels.
Balance workloads across the team to maintain fairness and efficiency.
Reduce the need for emergency cover by forecasting needs early.
Use data (e.g., workload volumes, queues, SLAs, ageing) to guide decision-making.
Provide the CX Manager with visibility of pressure points and emerging issues.
Offer practical recommendations based on daily operational experience.
Contribute to planning sessions, process reviews, and improvement initiatives.
Support development of KPIs, dashboards, and performance insights.

Requirements

Strong understanding of operational/customer service environments
Ability to manage competing priorities with sound judgement
Excellent communication and interpersonal skills
Collaborative, solutions focused‑ approach
Able to coach, motivate, and develop others
Comfortable with varied workloads and shifting priorities

Key Attributes

Proactive and adaptable
Calm under pressure
Strong organisational awareness
Team first mindset
Positive, supportive leadership style
Attention to detail
Continuous improvement mindset

Benefits

Monday - Friday working pattern
23 days' holiday + Bank Holidays
Company Pension scheme
Company Sick Pay (after qualifying period)
Enhanced Paternity & Maternity benefits
Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
Employee support network and mental health assistance
Opportunity for career progression

Quick apply

Refine Your Search

task consumer jobs in wolverhampton

Operational Support Team Leader

Data Administrator

Onboarding administrator

Customer Experience Representative

Customer Experience Representative

Business Analyst

Publicist

Trainee Independent Financial Services Administrator

Receptionist

Hygiene Operative (Nights)

Business Administrator

Settlements Specialist

Customer Insight Manager

Farm Operative - Eld Farm

Intelligence Manager (Sports Betting Integrity Unit)

Trade Sales Assistant

Investment Support Administrator

Operations Performance & Reporting Manager

Therapeutic Rehabilitation assistant - Hunters Moor

Process Technician

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