Desktop support Work, Jobs in Wooburn, Bkm (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- Computer literacy
- Maintenance
- English
IT Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- Windows
- Computer networking
Quick apply
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
12d
Computer Support Officer (Help Desk)
Imperial College London —South Kensington
- £42,505 - £47,213 a year
- Full-time
- Communication skills
- Annual leave
2d
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
End User Support
NECSWS —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
9d
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- In-person
- Communication skills
Junior Designer
Red Balloon Design Ltd —Reading
- £24,000 - £25,000 a year
- In-person
- AI
Quick apply
5d
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
Trainee IT Administrator
Montcalm Collection —London
- Weekend availability
- Hotel
- Travel
- Organisational skills
Quick apply
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
Internal Systems Administrator
David Howard Ltd —Weybridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Continuous improvement
- Flexitime
- Work from home
Quick apply
4d
IT Support Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
5d
IT Senior Solutions Engineer (Multi Office Based)
Ultra Intelligence & Communications —Maidenhead
- Full-time
- Windows
- Bachelor's degree
- Conflict management
- Flexible schedule
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time

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Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs in wooburn, bkm

Service Desk Analyst

First Line IT Support

IT Support Engineer

IT Support Technician

Computer Support Officer (Help Desk)

IT Analyst, Field Support Engineer

End User Support

IT Service Desk Analyst

IT SUPPORT ASSISTANT

Junior Designer

IT Technician

IT Support Analyst

End User Support Analyst

2nd Line Engineer - Yateley

Trainee IT Administrator

IT Helpdesk Intern

Internal Systems Administrator

IT Support Specialist

IT Senior Solutions Engineer (Multi Office Based)

IT Analyst Field Support

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