Books Work, Jobs in Worthing (with Salaries)

Switchboard Operator
University Hospitals Sussex NHS Foundation Trust —Worthing
- £12.92 an hour
- Part-time
- Hospital
- Customer service
- IT
6d
Office Admin
Between the Lines Ltd —Chichester
- £28,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Stores & Dispatch Coordinator
CILS International —Worthing
- Full-time
- Merchandising
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Deputy Head Librarian
Brighton College —Brighton
- £22,935 - £38,000 a year
- Part-time
- Customer service
- English
- IT
Retail Merchandiser
eXPD8 —Angmering
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
Retail Store Manager
The Works —Worthing
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
9d
Junior Barista/FOH Assistant
Taith Coffee —Lewes
- £13 - £14 an hour
- Part-time
- Hospitality
- Bar
- In-person
Quick apply
1d
Lifestyle & Wellness Co-ordinator
Bupa —Chichester
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
Furniture Maker / Cabinet Maker (Project Basis)
Shaker Interiors —Brighton
- £25 - £30 an hour
- Customer service
- Maintenance
- Assembly
Quick apply
Personal Travel Planner
Specialist Holidays Group —Horsham
- Full-time
- Hybrid work
- Hospitality
- Sales
- Hotel experience
- Health & wellbeing programme
- Work from home
Quick apply
Volunteer Assistant | Digital Comic Book and Storyboard Design
Silverbox Kids —Brighton and Hove
- Weekend availability
- Working with children
- Mentoring
- Communication skills
Quick apply
8d
Receptionist
Brighton College —Brighton
- £27,300 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Hotel
12d
Retail Sales Assistant - Keyholder
The Works —Hove
- 8 hour shift
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
2d
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
5d
Events Coordinator
Brighton College —Brighton
- £27,000 - £28,500 a year
- Weekend availability
- English
- Analysis skills
- Travel
1d
Senior Library Assistant - Ford Prison Library
WSCC —East Preston
- Customer service
- English
- Annual leave
- Employee discount
13d
Pet Travel Specialist – Air Exports (PETS)
PBS International Ltd —Crawley
- £26,500 - £29,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Bereavement leave
Quick apply
8d
Customer Sales Assistant
Travis Perkins —Littlehampton
- Full-time
- Microsoft Excel
- Sales
Bookkeeper - Part Time
Cwbikes limited —Bognor Regis
- From £15 an hour
- Part-time
- Accounting
- Organisational skills
- In-person
- Free parking
Quick apply
Care Assistant
McCarthy & Stone —Worthing
- £13.26 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Quick apply
14d

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Switchboard Operator

University Hospitals Sussex NHS Foundation Trust -
Worthing

Apply Now

Job details

Part-time
£12.92 an hour
6 days ago

Qualifications

Customer service
GCSE
IT

Full job description

The Switchboard Team is recruiting two new team members on a bank (as-needed) basis.

Location:
Worthing Hospital, with the possibility of one role being based at St Richard’s Hospital

Switchboard operates a 24 hour a day service across 365 days of the year.

Answering all incoming and internal calls to the Trust in a responsive and professional manner, ensuring requests are dealt with quickly and efficiently. The weekly call volumes are anywhere between 10,000 – 13,000 calls as well as connecting internal teams together.

We are the first point of contact for worried patients, concerned family > members, the public and professional services and partnership organisations who contact the Trust as well as all internal users.

At times busy and pressured, we put out all Emergency team alerts across the hospitals ensuring the correct staff are contacted as a priority. We also prepare the on-call rota for the Trust to use. We monitor and report all hospital alarms from Fire alarms to people stuck in lifts, to gas cylinders that need changing. The operators have to be very resilient and patient, dealing with very emotional, frustrated and angry callers at times.

Before applying for the position, please review the job description and person specifications to ensure your qualifications and experience meet the required criteria.

You will be responsible for handling calls in a professional manner, responding effectively to emergency calls, alarms and incident procedures. Effectively making decisions in a calm and efficient manner.

You will require an excellent telephone manner and proven customer service skills as well as a GCSE grade C or above in English. A good level of keyboard skills is required and previous switchboard/ IT knowledge is preferred as the switchboard is pc based although specific training will be provided.

You must be available to work a set rota pattern, which will be a combination of all shift timings stated below - days, lates , nights, weekends and bank holidays.

Day shifts are usually between 08:00 - 16:00 or 09:00 - 14:00 ( 8:00 to 15:00 on weekends )

Late shifts are mainly in the afternoon and evening, such as 14:0 - 22:00 or 16:00–22:00 (15:00 - 22:00 at weekends )

Night shifts run from 22:00–08:00 to provide overnight cover

Shifts vary in length from 5 to 10 hours , depending on the needs of the service.

N.B Training can take a few months working day shifts only

At UHSussex , diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

To answer all incoming and internal calls to the Trust in a responsive and professional manner, ensuring requests are dealt with quickly and efficiently

To carry out all processes and procedures which involve the Switchboard Services, including (where applicable), but not limited to operating Emergency Procedures, including Cardiac Arrest, Fire and Major Incident Plan.

The proper and effective response is made to alarms monitored within Switchboard Services, including medical alarms, boiler alarms and security alarms

Manage, where applicable the maintenance and or replacement of all equipment and keys quickly and effectively, according to the procedure

Report all telephone, bleep, pager and call logging system faults appropriately, testing lines and equipment and notifying the appropriate Team/Provider

Report any and all defects to any system or infrastructure within Switchboard Services to the relevant department/stakeholder using the appropriate instructions/procedures

The completion of all log books and other formal recording documentation held within Switchboard Services is maintained accurately and effectively at all times.

Issue bleeps and pagers according to the current procedure and update the directory of holders. Testing and identifying maintenance requirements of equipment and issuing replacement batteries, as required.

Carry out implementation of any change in administrative requirements to improve the operational efficiency of the Switchboard Services professionally, without impacting the service, the staff or the general public.

To carry out any other duties that may be required of the post in order for the Switchboard Services to be carried out properly and effectively

Should you require Additional Support with completing your Application , please contact the Facilities and Estates Recruitment Team via email below:

[email protected]

Apply Now

Refine Your Search

books jobs in worthing

Switchboard Operator

Office Admin

Stores & Dispatch Coordinator

Deputy Head Librarian

Retail Merchandiser

Retail Store Manager

Junior Barista/FOH Assistant

Lifestyle & Wellness Co-ordinator

Furniture Maker / Cabinet Maker (Project Basis)

Personal Travel Planner

Volunteer Assistant | Digital Comic Book and Storyboard Design

Receptionist

Retail Sales Assistant - Keyholder

Membership Manager

Events Coordinator

Senior Library Assistant - Ford Prison Library

Pet Travel Specialist – Air Exports (PETS)

Customer Sales Assistant

Bookkeeper - Part Time

Care Assistant

I want to receive the latest job alerts for books in worthing

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