Customer service coordinator Work, Jobs in Wymondham, Lec (with Salaries)

Customer Service & Disptach Coordinator
Evergreens UK —Oakham
- From £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
9h
Customer Service Coordinator
URBN —Peterborough
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
- Employee discount
- Gym membership
Senior Property Administrator & Compliance Coordinator
Cozy Properties Ltd —Peterborough
- £15 - £17 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
Client Services Coordinator
Infoshare+ Ltd —Nottingham
- £26,300 a year
- Full-time
- Remote
- Customer service
- Salesforce
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Customer Service Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
8d
Business Administrator & Customer Coordinator
Weatherseal Windows LTD —Leicester
- £16 - £22 an hour
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Work from home
Quick apply
Internal Sales Coordinator
Macfarlane Group —Grantham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Home Moves Coordinator
PA Housing —Leicester
- £33,991 - £35,435 a year
- Call to connect
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
10d
Office Coordinator
JJ Foods Ltd —Nottingham
- £28,400 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
2d
Operations Coordinator
Cox Automotive —Peterborough
- £28,704 a year
- Overtime
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Senior Technical Coordinator
Keepmoat Homes —Nottingham
- Full-time
- Engineering
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Sales and Events Co-ordinator
Leicestershire County Council —Woodhouse
- £26,832 - £28,146 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Supervising experience
- Flexible schedule
8d
Sales Coordinator
Ultimation Direct —Newark-on-Trent
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
6d
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- IT
Quick apply
3h
Sales Co-ordinator
Russko Ltd —Leicester
- £13.50 - £13.75 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
5h

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Customer Service & Disptach Coordinator
Evergreens UK —Oakham
The role supports customers, the sales team and logistics operations by ensuring orders are processed accurately, transport is effectively planned and customers…
From £26,000 a year
Quick apply
3d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
Delivering second-to-none customer service to the customers, dealing with a wide range of day-to-day queries around orders, products and returns.
£26,300 - £27,500 a year
Quick apply
9h

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customer service coordinator jobs near wymondham, lec

Customer Service & Disptach Coordinator

Evergreens UK -
Oakham

Quick apply

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Casual dress
Company pension
On-site parking

Qualifications

CRM software
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Logistics
Sales administration
Organisational skills
IT
Communication skills

Full job description

Customer Service & Dispatch Coordinator

The customer service and Logistics Coordinator is responsible for delivering excellent customer service while coordinating the efficient movement of goods from order receipt through to delivery. The role supports customers, the sales team and logistics operations by ensuring orders are processed accurately, transport is effectively planned and customers are kept informed throughout the order journey.

Key Responsibilities

Customer Service

· Process customer orders accurately and efficiently via telephone, email and ERP systems

· Prepare quotations and follow up with customers where appropriate

· Respond promptly to customer enquiries, providing product information, pricing and order updates.

· Manage customer accounts, maintaining accurate records within the CRM and ERP systems

· Handle customer complaints professionally, ensuring timely resolution and escalation where necessary.

· Process customer payments where applicable

· Provide proof of delivery and other documentation when requested

· Support rea Sales Managers with quotations, follow up activities and customer communications

· Build and maintain positive customer relationships through excellent service

· Ensure customer expectations are met by providing regular updates on order status and delivery schedules.

Dispatch Coordination

· Coordinate daily transport and delivery schedules to ensure products are delivered efficiently and on time

· Liaise with transport providers, warehouses and third-party logistics partners to coordinate collections and deliveries

· Monitor shipment progress and proactively communicate any delays or issues to customers and internal teams

· Analyse transport and delivery performance, identifying opportunities to improve efficiency and service levels

· Ensure compliance with company procedures, transport regulation and health and safety requirements

· Monitor transport KPIs and prepare reports for management

· Work closely with warehouse teams to ensure orders are despatched accurately and on schedule

· Coordinate return-to-stock processes and associated documentation.

· Obtain, maintain and issue Proofs of Delivery (POD’s) from transport providers, responding promptly to customer and internal requests.

Essential Skills:

· Previous experience in customer service, sales administration or logistics coordination

· Excellent communication skills, both written and verbal

· Strong organisational skills with the ability to prioritise workload effectively

· High level of accuracy and attention to details

· Excellent telephone manner and customer service skills

· Strong IT skills, including Microsoft Outlook, Work, Excel and Teams

· Experience using ERP and CRM Systems

· Ability to build positive working relationships with customers, suppliers and colleagues

· Ability to work under pressure whilst maintaining a high level of accuracy

· Proactive approach to problem solving

This position offers an engaging environment where organisational skills and logistical expertise are valued. Candidates who are proactive team players with a passion for delivering excellent service will thrive in this role.

Pay: From £26,000.00 per year

Benefits:

Casual dress
Company pension
On-site parking

Work Location: In person

Quick apply

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customer service coordinator jobs in wymondham, lec

Customer Service & Disptach Coordinator