About the Role:
Aberdare is a well connected town in South Wales with a strong mix of local business, public services, industrial sites, and community facilities, and at Step Facilities Management Ltd, we bring that same practical standard into the workplace and facilities services we deliver.
We are looking for a Senior Facilities Manager who can take ownership of day to day site operations, maintenance planning, contractor coordination, and service delivery standards. This role is not just about responding to building issues. You will manage facilities performance, improve workplace systems, oversee suppliers, and make sure our sites operate safely, efficiently, and professionally.
You will work closely with senior management, site teams, contractors, suppliers, landlords, and internal departments to ensure that facilities are well maintained, compliant, cost effective, and aligned with business needs.
Why Work With Us?
The Environment: Our office is based in Aberdare, close to local business, transport, and service networks. We value a professional, organised, and hands on working environment where people are trusted to manage responsibility and deliver strong results.
Operational Impact: Facilities management is central to the smooth running of our business. You will have a direct role in improving workplace standards, service quality, and day to day operational performance.
Professional Service Focus: We support business operations through reliable facilities, clear maintenance planning, strong contractor management, and practical service delivery.
Growth: You will have the opportunity to improve facilities processes, strengthen supplier relationships, develop service standards, and support the company as it expands its facilities management operations.
Key Responsibilities:
Facilities Management: Manage facilities operations across company sites, ensuring buildings, equipment, workplace services, and maintenance activities are delivered to a high standard.
Maintenance Planning: Develop planned maintenance schedules, manage urgent repairs, monitor service requests, and ensure issues are resolved quickly with minimal disruption.
Contractor and Supplier Coordination: Manage external contractors, cleaning teams, security providers, repair services, maintenance suppliers, and other workplace service partners.
Health and Safety Compliance: Ensure facilities activity follows health and safety requirements, fire safety procedures, risk assessments, site rules, and relevant workplace standards.
Budget and Cost Control: Monitor facilities costs, review supplier pricing, manage service contracts, track spend, and identify cost effective improvements.
Service Quality: Monitor facilities performance, workplace standards, contractor delivery, and service feedback to maintain a safe and professional environment.
Stakeholder Communication: Work closely with senior leadership, internal teams, suppliers, contractors, and site users to resolve facilities related issues and support business needs.
Risk and Issue Management: Identify operational risks, building issues, compliance gaps, and service problems early, then take practical steps to resolve them.
Reporting and Improvement: Prepare facilities reports, track maintenance activity, review service performance, and recommend improvements to workplace systems and operational processes.
What We Are Looking For:
Experience: 6 or more years of experience in facilities management, workplace operations, building services, property management, maintenance coordination, or a similar operational role, with at least 2 years in a senior or supervisory position.
Facilities Knowledge: You understand maintenance planning, contractor coordination, workplace services, health and safety, compliance requirements, and service level management.
Leadership Skills: You can manage teams, coordinate suppliers, set clear standards, and create an accountable working environment focused on quality and reliability.
Operational Mindset: You are confident managing budgets, schedules, urgent issues, supplier relationships, and competing priorities across a busy facilities environment.
Communication Skills: Strong written and verbal English communication skills are required. You should be comfortable speaking with senior stakeholders, contractors, suppliers, and internal teams.
Tools and Reporting: Experience using facilities management systems, maintenance trackers, spreadsheets, service reports, supplier performance dashboards, or reporting tools is highly desirable.
Mindset: You are organised, practical, safety conscious, and calm under pressure. You know how to keep facilities running smoothly while improving standards, controlling costs, and supporting day to day business operations.
Pay: £4,600.00-£5,900.00 per month
Benefits:
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
