Hotel manager Work, Jobs in Addiscombe, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
8d
Hotel Maintenance Manager
Marlin —London
- £55,000 - £60,000 a year
- Full-time
- Hotel
- Team management
- Organisational skills
- Annual leave
- Referral programme
Quick apply
4d
Hotel Manager
Henrietta Hotel —London
- £55,000 - £60,000 a year
- Full-time
- English
- Hotel
- Team management
Quick apply
Hotel Night Manager
The Capital Hotel —London
- From £33,000 a year
- Full-time
- Hotel
- Team management
- Organisational skills
- Employee discount
Quick apply
2d
Hotel Manager
Premier Inn —Croydon
- £31,000 - £34,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
8d
HR manager for hotel
Hotel Management Services —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
20h
Hotel Manager
TravelodgeHotels —London
- Up to £52,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
7d
Overnight Hotel Assistant Manager
Four Seasons —London
- £51,000 a year
- Full-time
- English
- Hotel
- Front desk
- Employee discount
- Life insurance
13d
Hotel Manager
Millennium Hotel and Resorts UK —London
- Full-time
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
F&B Operations Manager
Nobu Hotel London Portman Square —West London
- £68,000 a year
- Full-time
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
Hotel Revenue Manager
Mayfair house london —London
- £15 - £30 an hour
- Part-time
- Hospitality
- Hotel
- Analysis skills
- Work from home
Quick apply
General Manager
The Half Moon, Herne Hill —London
- Up to £60,000 a year
- Full-time
- Restaurant management
- Hotel
- Leadership
- Employee discount
Quick apply
5d
Duty Manager, The Savoy Hotel
FAIRMONT —London
- Hotel
- Communication skills
- Language training provided
- Employee assistance programme
Quick apply
Night Duty Manager
Riverstone Kensington - Concierge —London
- Up to £46,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Hotel
- Employee discount
Quick apply
Hotel Operations Manager
Radisson Red London Twickenham —Twickenham
- Full-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
6d
Hotel Night Duty Manager
Splendid Works —Windsor
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
Quick apply
4d
Duty Manager - Hotel, Specialty Coffee & Natural Wine
Kabannas —London
- £15.40 an hour
- Bar
- Hotel
- Leadership
Quick apply
Front Office Night Manager
The Ned —London
- Up to £40,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
7d
Operations Manager
Hilton London Angel Islington —London
- Up to £50,000 a year
- Full-time
- Hotel
- Team management
- Training & development
- Employee discount
- Referral programme
Quick apply
Assistant Human Resources Manager
Hyatt Regency London - The Churchill —London
- Full-time
- Bar
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount

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Guest Service Manager

Holiday Inn Express London-Croydon
Croydon

Quick apply

Job details

Full-time
£28,100 a year
8 days ago

Benefits

Discounted or free food
Company pension
Canteen
Company events
Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Internal department liaison
Complaint handling
Supervising experience
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hotel experience
Hospitality management

Full job description

Guest Service Manager

Holiday Inn Express London - Croydon

At Holiday Inn Express London - Croydon , we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 156-room hotel offers modern comfort with a warm, friendly service that stands out.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the Deputy General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. Guestline, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the Deputy General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express London - Croydon .

Job Types: Full-time, Permanent

Pay: £28,100.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Employee discount

Experience:

Opera PMS: 2 years (required)
Hotel Reception : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in addiscombe, gtl

Guest Service Manager

Hotel Maintenance Manager

Hotel Manager

Hotel Night Manager

Hotel Manager

HR manager for hotel

Hotel Manager

Overnight Hotel Assistant Manager

Hotel Manager

F&B Operations Manager

Hotel Revenue Manager

General Manager

Duty Manager, The Savoy Hotel

Night Duty Manager

Hotel Operations Manager

Hotel Night Duty Manager

Duty Manager - Hotel, Specialty Coffee & Natural Wine

Front Office Night Manager

Operations Manager

Assistant Human Resources Manager

I want to receive the latest job alerts for hotel manager in addiscombe, gtl

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