Customer service agent Work, Jobs in Addlestone, Sry (with Salaries)

Customer Service Agent
Mr Lender —London
- £26,420.00 - £38,760.14 a year
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
4h
Customer Service Representative (CSR)
Navien Ltd —Guildford
- £25,000 - £28,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
2d
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
11d
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
6d
Customer Service Advisor
AmWorld —Slough
- Up to £29,500 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
Guest Service Agent
Hilton —Cobham
- £12.84 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee stock purchase plan
9d
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Personal Travel Planner
Specialist Holidays Group —Horsham
- Full-time
- Hybrid work
- Hospitality
- Sales
- Hotel experience
- Health & wellbeing programme
- Work from home
Quick apply
Customer Operations Agent (Collections)
Onmo —London
- £28,000 a year
- Remote
- CRM software
- Customer service
- Negotiation
Real Estate Agent
LUXURY HOMES ESPACE REAL ESTATE BROKER —London
- Up to £200,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
Quick apply
Reservations Agent (Maternity Cover)
Still Life Global —London
- £13.33 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
9d
Lodge Manager
Churchill Retirement PLC —Sunningdale
- £14,285.71 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
Case Assessor
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Free parking
- Employee stock purchase plan
Quick apply
10d
Office Agent - Customer Liaison
Worldwide Flight Services —Gatwick Airport
- £32,865.92 - £40,829.22 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
6d
Customer Service Agent
Auxillis —Reading
- £30,143 a year
- Annual leave
- Employee discount
Quick apply
3d
Transcon Agent ( Road Freight )
Expeditors —Feltham
- Full-time
- Microsoft Excel
- English
- Organisational skills
- Employee stock purchase plan
Quick apply
Collections Agent
Flatpay —London
- English
- Contracts
- IT
Quick apply
Energy Renewals Expert
Bionic Services Ltd —London
- £27,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Call Centre Agent- Customer service (full-time)
easyStorage —Cookham
- £26,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
6d

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customer service agent jobs near addlestone, sry

Customer Service Agent

Mr Lender -
London

Quick apply

Job details

Permanent | Part-time | Full-time | Zero hours contract
£26,420.00 - £38,760.14 a year
4 hours ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Work from home
Company events
Employee discount
On-site parking

Qualifications

Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Pay: £26,420.00-£38,760.14 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer service agent jobs in addlestone, sry

Customer Service Agent

Customer Service Representative (CSR)

Customer Service Agent

Investigations & Collections Officer

Customer Relations Agent

Customer Service Advisor

Guest Service Agent

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Personal Travel Planner

Customer Operations Agent (Collections)

Real Estate Agent

Reservations Agent (Maternity Cover)

Lodge Manager

Case Assessor

Office Agent - Customer Liaison

Customer Service Agent

Transcon Agent ( Road Freight )

Collections Agent

Energy Renewals Expert

Call Centre Agent- Customer service (full-time)

I want to receive the latest job alerts for customer service agent in addlestone, sry

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