Reservations manager Work, Jobs in Aldershot, Ham (with Salaries)

Accommodation and Events Assistant
The Pavilon Bisley —Woking
- £28,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3d
Graduate Management Trainee - Guildford / Woking
Enterprise Mobility —Guildford
- Full-time
- Sales
- Customer service
- Bachelor's degree
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
Graduate Management Trainee - Basingstoke / Farnborough / Aldershot
Enterprise Mobility —Basingstoke
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - Reading
Enterprise Mobility —Reading
- Full-time
- Sales
- Customer service
- Bachelor's degree
Reservations / Groups / M&E Executive
voco Reading Hotel —Reading
- Full-time
- Hotel
- Accounting
- In-person
Quick apply
Graduate Management Trainee - Slough / Bracknell
Enterprise Mobility —Slough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Full Time Assistant Manager
Hampshire country pub —Petersfield
- £15 an hour
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
6d
Crew Accommodations Agent
Corpay —Hounslow
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Life insurance
Quick apply
Night Manager
Radisson Hotel Group —West Drayton
- £34,265.72 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Graduate Management Trainee - Middlesex / London Heathrow / Uxbridge
Enterprise Mobility —Uxbridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Junior Sales Consultant
Berkeley Group —Ascot
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Legal Progression Administrator
London Square —Uxbridge
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
11d
Receptionist
Tylney Hall Hotel —Hook
- Full-time
- Hospitality
- Hotel
Quick apply
Senior Manager Information Management - 3D CAD E3D
KBR —Leatherhead
- Full-time
- Management
- CAD
- Engineering
Junior Sales Assistant
Berkeley Group —Cookham
- Weekend availability
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Night Porter
Oatlands Park Hotel —Weybridge
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Sales Consultant
Berkeley Group —Ascot
- Sales
- Microsoft Office
- Communication skills
- Annual leave
Quick apply

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Accommodation and Events Assistant

The Pavilon Bisley -
Woking

Quick apply

Job details

Permanent | Full-time
£28,000 a year
3 days ago

Benefits

Free parking
Free flu jabs
Discounted or free food
Company pension
Canteen
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Customer service
English
Microsoft Office
Organisational skills
Guest services
Communication skills
Hotel experience
Time management

Full job description

Nestled within 3,000 historic acres of the National Shooting Centre, The Pavilion Bisley is a unique venue catering primarily to the shooting community while also welcoming visitors from the local area and beyond. Our goal is to provide exceptional experiences for all our guests—whether they are staying in our accommodation, shooting on our ranges, attending an event or visiting the grounds.

We are looking for a motivated, enthusiastic and reliable Accommodation and Events Assistant to join our friendly team on a full-time, permanent basis.

The Accommodation and Events Assistant plays a key role in the day-to-day operation of our accommodation, reception and events. As one of the first points of contact for our guests and visitors, you will help create a welcoming and professional environment while supporting the successful delivery of our hotel operations and events. This is a varied, hands-on role combining front-of-house hospitality, administration and event support. No two days are the same. One day you may be welcoming hotel guests and managing reservations, while the next you could be preparing event paperwork, liaising with suppliers, setting up a conference room or assisting with an evening function. This role is best suited to someone who enjoys being busy, embraces change, remains calm when priorities shift and can adapt quickly while following direction from management. We are looking for someone with a positive attitude, a strong work ethic and a willingness to muck in wherever needed.

Duties

Reception & Accommodation

Welcome all guests and visitors to the Pavilion Bisley and provide exceptional customer service.
Assist with guest check-ins, check-outs and accommodation reservations.
Respond promptly and professionally to enquiries by telephone, email and in person.
Book range inductees and create bookings within our ISSF 10m Airgun Range.
Maintain a clean, tidy and welcoming reception area.
Monitor multiple inboxes, sort emails and reply when necessary.
Liaise closely with the Housekeeping team to ensure accommodation is prepared to the highest standard.
Be the first point of contact for maintenance issues and report them to the appropriate department.
Update booking systems, Microsoft Office documents, Google Workspace and internal calendars.
Provide administrative support to the Accommodation and Pavilion Manager.
Assist with the day-to-day running of reception and accommodation operations.

Events

Assist the Accommodation and Pavilion Manager with the planning, preparation and delivery of a wide variety of events.
Liaise with caterers, suppliers, contractors and internal departments to ensure event requirements are delivered accurately and on time.
Prepare event paperwork, room layouts and event schedules as directed by the Accommodation and Pavilion Manager.
Ensure all event details are carried out accurately, demonstrating exceptional attention to detail and the ability to follow instructions.
Assist with the set-up and tear-down of event spaces, including moving furniture, arranging tables and chairs, setting up equipment and ensuring rooms are presented to the highest standard.
Support the smooth running of events by assisting guests, suppliers and colleagues throughout the day.
Help maintain the cleanliness and presentation of all event spaces before, during and after functions.
Assist with occasional evening events as required.
Undertake any other duties appropriate to the role.

Person Specification

We're looking for someone who:

Has previous experience in hospitality, events or customer service.
Delivers exceptional customer service with a friendly, professional and approachable manner.
Has excellent written and verbal communication skills and communicates effectively with guests, clients, suppliers, colleagues and management.
Demonstrates exceptional attention to detail and takes pride in producing work of the highest standard.
Can follow instructions accurately and consistently.
Learns quickly and thrives in a fast-paced, ever-changing hospitality and events environment.
Is resilient, dependable and remains calm under pressure.
Has grit, determination and a strong work ethic, seeing tasks through to completion even during busy periods.
Is flexible and able to adapt to changing priorities, business needs and unexpected situations.
Has a positive, proactive and "can-do" attitude.
Is willing to muck in and assist wherever required, no matter the task.
Is comfortable undertaking practical duties, including moving furniture and assisting with event set-up and tear-down.
Works well independently while also being a supportive member of a close-knit team.
Is confident using Microsoft Office, Google Workspace and booking systems, or is able to learn new systems quickly.
Takes pride in maintaining high standards and representing the Pavilion Bisley professionally at all times.
Is flexible to work weekends, bank holidays and occasional evenings in line with business requirements.

Schedule

Full-time, 40 hours per week, permanent position.
Occasional evening shifts to support events.
Weekend working is essential.

Pay: £28,000.00 per year

Benefits:

Canteen
Company events
Company pension
Discounted or free food
Employee discount
Free flu jabs
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Woking GU24 0PB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you able to work any day of the week?
Are you willing to work occasional evening events?

Experience:

Hospitality, events or customer service: 2 years (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in aldershot, ham

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Graduate Management Trainee - Guildford / Woking

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Graduate Management Trainee - Middlesex / London Heathrow / Uxbridge

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