Vendor Work, Jobs in Aldridge, Wmd (with Salaries)

2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
Retail Assistant
Shard End Post office & Convenience Store —Birmingham
- £8.00 - £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Free parking
Quick apply
5d
Graduate Trainee Scheme
GuyKat —Birmingham
- £25,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
- Work from home
- Sick pay
Quick apply
14d
Warehouse Operative
Fonua Ltd —Cannock
- Full-time
- Organisational skills
- Free parking
Quick apply
Senior Employer Brand Specialist
OneAdvanced —Birmingham
- Project management
- IT
- Employee assistance programme
- Bereavement leave
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Controller
Walsall Wood Tyre & Service Ltd —Walsall
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Employee discount
Quick apply
Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
3d
Programme Director
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
11d
Senior Valuer & Business Development Manager
Black Country sales and Lettings —Dudley
- £40,000 - £60,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick apply
Warehouse Administrator
MedScience Group —Kidderminster
- £26,618 a month
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Quick apply
Buyer
Villeroy & Boch —Armitage
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Finance & Accounts Support Assistant (Part-Time)
Car Accident Centre LTD —Walsall
- £13,218 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Sales Negotiator (Part Time)
Martin & Co Stafford —Stafford
- £25,000 - £27,500 a year
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Annual leave
- Referral programme
Quick apply
9d
Bookkeeper- 3 days a week
Select and Save —Birmingham
- £24,420 - £33,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
1d
Sales Progressor / Viewings Negotiator
ACRES Estate Agents —Sutton Coldfield
- £26,107 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
Quick apply
1d
Technical Support - Infrastructure
SCC —Birmingham
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Windows
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Software troubleshooting
- Microsoft Office
- Travel
10d
Sales & Lettings Negotiator
Martin & Co Stafford —Stafford
- £25,000 - £27,500 a year
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Annual leave
- Referral programme
Quick apply
9d

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vendor jobs near aldridge, wmd

2nd Line IT Support Technician

bk plus
Shenstone

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme
Car scheme

Qualifications

Operating systems
LAN
Windows
IT support
Computer networking
Organisational skills
Mac OS
IT
Communication skills
VPN

Full job description

We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction.

As a 2nd Line IT Support Technician your role will include:

Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions.

Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required.

Install, configure, and maintain IT infrastructure including desktops, laptops, mobile devices, printers, and network equipment.

Document all resolution activities in the service management system, ensuring accurate and up-to-date records.

Collaborate with third party vendors and escalate issues when necessary to ensure prompt resolution.

Assist with the deployment of software updates, patches, and security measures across the organisation.

Contribute to the development and continual improvement of IT support processes and documentation.

Participate in IT projects, including system upgrades, rollouts, and migrations as directed by IT management.

Maintain compliance with organisational policies and procedures, including data protection and information security standards.

The Ideal 2nd Line will have:

Proven experience in an IT support role, preferably within a second line or similar capacity.

A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications.

Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration.

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Strong organisational skills and the ability to prioritise workload effectively.

Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential.

In return bk plus will offer:

25 days holiday + bank holidays

Access to an EAP system

24 hour access to GP

Access to a Green Car Scheme

4X death in service

**Please note for a short period the role may involve working from an office in Aldridge before working in Lichfield**

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

Quick apply

Refine Your Search

vendor jobs in aldridge, wmd

2nd Line IT Support Technician

Retail Assistant

Graduate Trainee Scheme

Warehouse Operative

Senior Employer Brand Specialist

General Manager- Birmingham City FC

Service Controller

Apprentice Technical Support Engineer

Programme Director

Telecoms Support Desk Engineer

Senior Valuer & Business Development Manager

Warehouse Administrator

Buyer

Finance & Accounts Support Assistant (Part-Time)

Sales Negotiator (Part Time)

Bookkeeper- 3 days a week

Sales Progressor / Viewings Negotiator

Technical Support - Infrastructure

Service Desk Analyst

Sales & Lettings Negotiator

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