Graduate customer support analyst, birmingham Work, Jobs in Alveston, War (with Salaries)

Business Support Administrator
Nexian Technology Ltd —Aston
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
5d
Customer Experience Associate
Citizen Housing Group —Birmingham
- £30,080 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
- Annual leave
- Flexible schedule
Quick apply
9h
Data Analyst
2 Sisters Food Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Bakery
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
Finance Assistant - Systems
Nacro —Birmingham
- £26,807 - £27,477 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Continuous improvement
7d
Ground Floor - Team Member
Premier Inn —Stratford-upon-Avon
- Up to £13.06 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
7d
Service Support Analyst
XC Trains Limited —Birmingham
- £32,000 - £35,000 a year
- Microsoft Outlook
- Customer service
- Windows
Quick apply
12d
Graduate Trainee Scheme
GuyKat —Birmingham
- £25,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
- Work from home
- Sick pay
Quick apply
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
8d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Graduate Recruitment Coordinator
N & S Consultants Ltd —Birmingham
- £25,000 - £27,000 a year
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
15h
Administrative Officer in the Personal Insolvency Team
Insolvency Service —Birmingham
- £26,670 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
13d
National Systems Support Coordinator
Freightliner —Birmingham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Excel
- Customer service
- In-person
- Store discount
- Annual leave
Quick apply
16h
Customer Services Advisor (12 Months Fixed Term)
Bournville Village Trust —Birmingham
- £25,939 - £26,661 a year
- Full-time
- Customer service
- English
- Microsoft Office
9d
Legal Assistant/Secretary
Jagdev Legal —Birmingham
- £25,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
Quick apply
9d
Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- SQL
- Maths
- Bachelor's degree
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
6d
Graduate Software Engineer
NoMuda —Henley in Arden
- £26,000 - £30,000 a year
- Full-time
- SQL
- IT
- In-person
- Free parking
- Sick pay
Quick apply
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
7d
Contract Administrator - part-time - *SITE BASED*
Equans —Coleshill
- £16,640 a year
- Part-time
- Word processing
- Human resources
- Annual leave
- Employee assistance programme

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graduate customer support analyst, birmingham jobs near alveston, war

Business Support Administrator

Nexian Technology Ltd
Aston

Quick apply

Job details

Full-time
£25,420 - £30,000 a year
5 days ago

Benefits

Free parking
Company pension
Work from home
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Why Join Nexian?

Competitive salary of £26,500–£30,000.
Hybrid working following successful completion of probation.
Full training and ongoing development.
The opportunity to grow your career alongside one of the Midlands’ fastest-growing Managed Service Providers.
Exposure to multiple areas of the business, including Sales, Finance, Contracts and Customer Operations.
A supportive, collaborative and friendly working environment where your contribution is recognised and valued.

Launch Your Career with Nexian

At Nexian, we’re passionate about helping organisations embrace technology with confidence. As one of the Midlands’ fastest-growing Managed Service Providers, we’re expanding our team and looking for an enthusiastic Business Support Administrator to join us.

This is an excellent opportunity for someone looking to start or develop their career within a growing business. We aren’t simply looking for someone to carry out administrative tasks—we’re looking for someone who wants to learn, develop new skills and become an integral part of our business.

As Nexian continues to grow, so do the opportunities for our people. We’re on an exciting journey of growth, creating new roles, expanding our teams and investing in our people. That means there will be genuine opportunities to develop your skills, take on new responsibilities and build a long-term career with us.

Whether your ambitions lie in operations, customer success, finance, sales support, contracts or leadership, we’ll support you in reaching your potential. If you’re ambitious, enthusiastic and willing to learn, you’ll find plenty of opportunities to grow alongside the business.

About the Role

As our Business Support Administrator, you’ll become the link between our Sales, Finance and Contracts teams, ensuring customer orders are processed accurately and efficiently from quotation through to invoicing and contract administration.

You’ll communicate with customers, suppliers and colleagues every day, helping to deliver the exceptional service that Nexian is known for.

No two days are the same, and you’ll quickly become a trusted member of the team whose work genuinely makes a difference.

Your Responsibilities

Process customer orders accurately and efficiently.
Liaise with the Sales team to ensure all order information is complete.
Work with the Finance team to ensure customer orders are correctly processed for invoicing and billing.
Support the Contracts team by ensuring customer agreements and records are maintained and updated accurately.
Maintain customer records and business documentation.
Communicate professionally with customers, suppliers and internal stakeholders.
Provide outstanding customer service by responding promptly and professionally to enquiries.
Help ensure customer orders progress smoothly from initial sale through to completion.
Identify and resolve administrative issues before they become problems.
Support other departments with general business administration where required.

Who We’re Looking For

We’re far more interested in your attitude than the number of years you’ve worked.

You’ll be someone who:

Has a positive, enthusiastic attitude and a genuine desire to learn.
Wants to build a long-term career within a growing business.
Enjoys working in a fast-paced environment.
Has excellent verbal and written communication skills.
Is confident communicating with customers, suppliers and colleagues.
Is highly organised with excellent attention to detail.
Can prioritise multiple tasks effectively.
Takes pride in delivering exceptional customer service.
Works well independently and as part of a collaborative team.
Is confident using Microsoft Office applications, particularly Outlook, Word and Excel.

Previous administration or customer service experience is beneficial but not essential. We’ll provide the training and support to help you succeed.

Hybrid Working

To help you learn the role, build relationships and gain a thorough understanding of our business, you’ll be based full-time in our Birmingham office during your probationary period.

Once you’ve successfully completed probation and are fully established in the role, you’ll move to a hybrid working pattern, combining office and home working.

Flexible Working

We understand that talented people have different commitments outside of work. While this is a full-time role, we’re open to discussing flexible or reduced working hours for the right candidate.

Whether you have childcare responsibilities, caring commitments or other circumstances that require flexibility, we’d encourage you to apply. We’ll always look to accommodate individual needs where we can, while ensuring we continue to provide the excellent service our customers expect.

If you think you’d be a great fit for Nexian but require a flexible working pattern, we’d love to hear from you.

What Your First Year Could Look Like

This role is designed to grow with you. During your first year, you’ll have the opportunity to:

Learn how a successful and growing technology business operates.
Become a trusted member of our Operations team, supporting Sales, Finance and Contracts.
Build strong relationships with customers, suppliers and colleagues across the business.
Develop valuable commercial, operational and customer service skills.
Gain increasing responsibility and ownership as your confidence grows.
Build the foundations for future career opportunities within Nexian.

We’re committed to recognising potential and promoting from within wherever possible. If you’re ambitious, willing to learn and prepared to put in the effort, we’ll support you every step of the way.

Our Values – TEACH

At Nexian, our values aren’t just words on a wall—they guide how we work, how we support one another and how we deliver for our customers every day.

T – Teamwork

We work collaboratively, avoid silos and listen to each other.

E – Equality

We encourage everyone to be their authentic selves and ensure all voices are heard.

A – Accountability

We own our responsibilities, invite feedback and continually seek to improve.

C – Communication

We communicate regularly, openly and freely.

H – Honesty

We are honest, lead with moral principles and encourage open feedback.

If these values resonate with you, you’ll feel right at home at Nexian.

Ready to Join Us?

If you’re organised, motivated, enjoy working with people and want to build a career with a company that genuinely values its employees, we’d love to hear from you.

Apply today and become part of the Nexian team.

Pay: £25,420.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Work from home

Work Location: Hybrid remote in Aston B6 5RQ

Quick apply

Refine Your Search

graduate customer support analyst, birmingham jobs in alveston, war

Business Support Administrator

Customer Experience Associate

Data Analyst

Graduate Customer Support Analyst, Birmingham

Finance Assistant - Systems

Ground Floor - Team Member

Service Support Analyst

Graduate Trainee Scheme

Intelligence Analyst

Document Controller/Office Administrator

Graduate Recruitment Coordinator

Administrative Officer in the Personal Insolvency Team

National Systems Support Coordinator

Customer Services Advisor (12 Months Fixed Term)

Legal Assistant/Secretary

Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham

Intelligence Analyst

Graduate Software Engineer

Banking Representative - Birmingham/Solihull

Contract Administrator - part-time - SITE BASED

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