Field manager Work, Jobs in Appley Bridge, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Project Manager
Qureos Inc —Leyland
- £52,000 - £64,000 a year
- Full-time
- PMP
- Project management
- Bachelor's degree
- Annual leave
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
5d
General Manager, Shireburn Arms
James` Places —Hurst Green
- Up to £40,000 a year
- Full-time
- Hospitality
- Cooking
- Hotel
Quick apply
7d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
14d
Field Service Manager
Stannah —Liverpool
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
14d
Kennel Supervisor
Dogs Country Club —Warrington
- £27,000.00 - £32,000.01 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
- Free parking
Quick apply
Commercial Manager
Eroglu Food Group Limited —Blackpool
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- No degree
Quick apply
7d
Social Impact Programs Manager
Limitless Impact Foundation Ltd —Liverpool
- £62,000 a year
- Management
- Project management
- Bachelor's degree
- Flexitime
- Gym membership
Quick apply
9d
Maintenance Operations Manager
Across Systems Industrial Services —Manchester
- £35,000 - £70,000 a month
- Full-time
- Engineering
- Maintenance
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Services Project Manager
Siemens —Manchester
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Operations Director
Spire Healthcare —Blackpool
- Full-time
- Free parking
- Annual leave
8d
Marketing Manager
VetPlus —Lytham
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Employee assistance programme
- Employee discount
Children's Home Manager
Chroma Care —Billinge
- £65,000 - £70,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Referral programme
Quick apply
Merchandiser - Ormskirk
Smiths News —Ormskirk
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Assistant Operations Manager
Advantage NRG Ltd —Chorley
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
6d
Workplace Assessor - Preston
Tempdent —Preston
- £17,100 - £31,000 a year
- Part-time
- Mentoring
- Organisational skills
- Communication skills
- Annual leave
Quick apply
14d
Community Relations Manager
Adisco Community Services Ltd —Liverpool
- £60,000 a year
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Learning Programme Manager
Think & Grow Learning Solutions Ltd —Liverpool
- £42,000 - £58,000 a year
- Full-time
- Supervising experience
- Education
- Bachelor's degree
- Health & wellbeing programme
- Referral programme
Quick apply
3d

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

field manager jobs in appley bridge, lan

Head of Customer Experience

Project Manager

Key Account Manager

General Manager, Shireburn Arms

Assistant General Manager-Experience & Innovation

Field Service Manager

Sr. Product Manager

Kennel Supervisor

Commercial Manager

Social Impact Programs Manager

Maintenance Operations Manager

Services Project Manager

Operations Director

Marketing Manager

Children's Home Manager

Merchandiser - Ormskirk

Assistant Operations Manager

Workplace Assessor - Preston

Community Relations Manager

Learning Programme Manager

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