Concierge Work, Jobs in Ascot, Brk (with Salaries)

Concierge
Berkeley Group —Ascot
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
Day Concierge - Ascot, SL5
Encore —Ascot
- £30,000 a year
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
Front of House Assistant
Sunninghill & Ascot Property Company Limited —Ascot
- Part-time
- English
- Front desk
- Cleaning
Quick apply
8d
Security Officer / Guest services
Attalus Protection Services —Ascot
- £15 - £16 an hour
- Part-time
- English
- In-person
- Communication skills
- Free parking
Quick apply
1d
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
Day Concierge (Thursday-Sunday) - London, SW6
Encore —London
- £30,000 a year
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Front desk
- Communication skills
Quick apply
Concierge
Places for People —Staines-upon-Thames
- £32,000 a year
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
1d
Night Concierge
Places for People —London
- £30,000 a year
- Night shift
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
Campus Experience and Security Officer - Days - 4 on, 4 off
Birkbeck University of London —London
- £38,115.81 - £41,717.77 a year
- Full-time
- Front desk
- Communication skills
- Annual leave
3d
Security Officer - Front of House
SQR Group —Willesden Green
- From £14.26 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Conflict management
Quick apply
15h
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Management
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Night Concierge - Mayfair, London
Encore —London
- £29,400 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Residential Concierge
Battersea Academy for Skills & Employment —London
- £15.25 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Night Concierge - Kensington (W8)
Encore —London
- £29,870 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Concierge
Iconic Hotels & Resorts —West London
- Up to £36,000 a year
- Full-time
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
Luggage Porter
Millennium Hotel and Resorts UK —London
- £26,000 - £26,500 a year
- Full-time
- Bar
- Hotel
- Guest services
- Annual leave
- Employee discount
Quick apply
6d
Day Concierge (FTC)
Rhodium RH-45- —London
- Full-time
- English
- Front desk
- Guest services
Quick apply

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Concierge

Berkeley Group -
Ascot

Quick apply

Job details

Permanent

Qualifications

Microsoft Word
Computer literacy
Fire safety checks
Access control monitoring
Life safety system testing
Infrastructure safety system checks
CCTV monitoring
Front desk
Front-of-house security duties

Full job description

Description

We're looking for a Concierge professional to help deliver and manage an exceptional resident experience at Sunningdale Park - Sunningdale Park | New Build Homes Ascot | Berkeley.

Based at Larch Court, the role sits at the heart of a vibrant residential community, supporting a range of premium amenities designed to enhance everyday living. These include a dedicated concierge service, a fully equipped residents' gym, and a stylish residents' lounge that provides a welcoming space for residents to relax, work and socialise.

As the face of the development, you'll play a key role in creating a warm, professional and seamless experience for residents and visitors, helping to maintain the high standards that set Sunningdale Park apart.

If you have a passion for customer service, hospitality and building strong relationships, we'd love to hear from you.

This opportunity is being advertised on behalf of our management company, Encore. The successful candidate will join Encore directly as their employer.

The standard default full-time working hours in the concierge office are 7am-7pm, on rota basis, 4 days on 4 days off.

What you'll be doing

Front of House Duties

Provide a warm, professional and visible front-of-house presence, welcoming residents, lessees, visitors and contractors and ensuring they feel supported from arrival.
Act as a first point of contact at the Concierge Desk and by telephone, responding to queries, maintenance issues, complaints, emergencies and resident requests in a helpful and timely manner.
Resolve front-of-house issues efficiently where possible, escalating matters to the Building Manager when required and keeping residents appropriately informed.
Support a positive resident experience by maintaining useful local supplier information and helping welcome new residents through site inductions, house rules and key development information.

Building Management

Support statutory compliance across the development, including routine checks, testing, record keeping and reporting in line with Health & Safety requirements, the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022 and, where applicable, the Building Safety Act 2022.
Assist with fire safety and building checks, including fire doors, emergency lighting, fire alarms/smoke vents, lift alarms, meter readings, site walkarounds and uploading completed compliance records to Riskwise.
Report repairs, defects, safety concerns or security issues promptly to the Building Manager or contractors, ensuring areas are made safe, residents are informed where appropriate and records are accurate.
Support safe contractor management, including signing-in/out, ID checks, permits, site access and monitoring work in line with site procedures and Health & Safety legislation.
Help maintain a secure and well-managed development by following entrance procedures, monitoring CCTV in line with UK GDPR/Data Protection Act 2018 requirements, managing keys, visitor badges, parcels, parking records and daily handovers.
Contribute to a clean, welcoming and well-presented environment by supporting lobby standards, notice boards, waste/refuse processes, resident events, community engagement and any mandatory role-related training.

Team Management

Work closely with the senior site team to support day-to-day priorities, ensuring standard operating procedures are followed and contractors deliver against agreed service standards and KPIs.
Support effective team cover by following rota arrangements, helping to maintain service levels and contributing flexibly where required across the development.
Take an active role in performance reviews, team meetings and required training, completing records accurately and engaging positively with feedback.
Assist with reports and updates for the Facilities Manager, including key events, incidents, issue tracking and escalations.
Be a positive team player, supporting colleagues, subcontractors and new team members to maintain high standards and deliver an excellent service to residents, clients and the wider estate.

What you'll bring

Essential

IT literate especially in Microsoft Word, Excel.
Good working knowledge of a concierge environment, preferably within prestigious residential development, hotel or commercial building.
Accountability: take personal responsibility for seeing things through to successful resolution. Don’t sit back and assume others will solve it.
Thorough: attention to detail and the passion to ensure every job is completed correctly.
Commitment: take pride in what you do and to make a difference to the work of your team and that of the Company.
Positive: possess a can-do, attitude and a willingness to deliver to the highest level in every part of your job.
Identify: areas for improvement/enhancement and proactively bring this to the attention of the Head Concierge/Estate Manager.
Proactive: be proactive in preventing issues before they occur. If you see something has the potential to go wrong, fix it if safe to do so or escalate.

Desired

Health & Safety qualifications such as H&S Awareness or be prepared to work towards it within the first year of employment.

Why join Encore?

For benefits available for Encore employees, please visit Encore.

About Berkeley Group

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.

Quick apply

Refine Your Search

concierge jobs in ascot, brk

Concierge

Day Concierge - Ascot, SL5

Front of House Assistant

Security Officer / Guest services

Day Residential Concierge - The Helios, Television Centre Residential, London

Day Concierge (Thursday-Sunday) - London, SW6

Concierge (Casual Hours)

Concierge

Night Concierge

Campus Experience and Security Officer - Days - 4 on, 4 off

Security Officer - Front of House

Head Concierge - London, W11

Night Concierge - Mayfair, London

Residential Concierge

Guest Service Agent

Night Concierge - Kensington (W8)

Night Concierge

Concierge

Luggage Porter

Day Concierge (FTC)

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