Customer experience specialist Work, Jobs in Ashbourne, Dby (with Salaries)

Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Sales Assistant
Topps Tiles —Osmaston
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Application Tester & Technical Support
Semantics 21 Ltd —Stafford
- £25,500 - £28,000 a year
- Full-time
- English
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
14d
Delivery Driver / Facilitator
Phillips Joinery —Ashbourne
- £13 - £15 an hour
- Full-time
- Cleaning
- In-person
Quick apply
2d
Supercar Transporter Loader
Everyman Driving Experiences —Donington Park
- £28,000 - £34,000 a year
- Weekend availability
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
Marketing & Social Media Coordinator
CYCLO MONSTER LTD —Derby
- From £12.71 an hour
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- Free parking
Quick apply
9d
Works Supervisor - Day-to-Day Repairs Planning
Derby City Council —Derby
- £37,280 - £39,152 a year
- Full-time
8d
Listing Officer / Manager
HM Courts & Tribunal Service —Stoke-on-Trent
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
23h
External Valater and Handover Specialist
Caravans By Active Leisure —Milton
- From £25,420 a year
- Weekend availability
- Customer service
- Driving
- In-person
- Free parking
Quick apply
5d
Subject Matter Expert (SME)
Nimbus Disability —Derby
- £29,550 a year
- Full-time
- Salesforce
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Holiday Helpline Executive - Solmar Villas
DERTOUR UK —Burton-On-Trent
- £26,520 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee discount
Quick apply
QA Officer
Nutreco —Ashbourne
- Full-time
- Hybrid work
- Annual leave
7d
Test Center Administrator (Chesterfield)
Pearson —Chesterfield
- £13.60 an hour
- Weekend availability
- Customer service
- Travel
- School
- Annual leave
1d
Accounts Assistant
Emerge Care and Therapeutic Solutions Limited —Stoke-on-Trent
- From £25,000 a year
- Full-time
- Hybrid work
- Free parking
- Work from home
Quick apply
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
10d
Car Sales Executive | Sales Associate | Sales Specialist
Holdcroft —Stoke-on-Trent
- Sales
- Communication skills
- Negotiation
Quick apply
Driving job
Sandhu DKP LOGISTICS —Stoke-on-Trent
- From £100 a week
- Full-time
- Heavy lifting
- Communication skills
- Paid training
Quick apply
8d
CCTV Monitoring Operative
P&D Specialist Services Limited —Matlock
- £29,484 a year
- 12 hour shift
- Customer service
- Computer literacy
- Typing
- Free parking
- Profit sharing
Quick apply
10d
VodafoneThree - Operational CX Improvement Delivery Manager
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Agile
- Employee discount
5d

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customer experience specialist jobs near ashbourne, dby

Accreditation Officer (Fixed term maternity cover)

APIL
Nottingham

Quick apply

Job details

Temporary | Full-time | Fixed term contract
£30,500 a year

Benefits

Free parking
Work from home
On-site parking

Qualifications

CRM software
Report writing
Report generation
Customer service
Databases
Administrative experience
Analysis skills
Quality assurance
Client services
Recruiting
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills
Marketing
Analytics

Full job description

Job Advertisement

Accreditation Officer

Location: Nottingham (Hybrid Working)

Salary: £30,500

Hours: Full Time (35 hours per week)

Duration: Fixed term maternity cover, approx. 12 months

The Association of Personal Injury Lawyers (APIL) is seeking an organised, customer-focused Accreditation Officer to join our Membership and Accreditation team on a fixed-term basis.

This is an exciting opportunity to play a key role in delivering APIL's nationally recognised accreditation schemes while supporting our growing membership. If you enjoy building relationships, managing multiple priorities and delivering an outstanding customer experience, we'd love to hear from you.

About the role

As Accreditation Officer, you'll be responsible for the day-to-day administration of APIL's accreditation programmes, supporting members throughout their accreditation journey and ensuring our schemes continue to operate to the highest standards.

Working closely with colleagues, members and external assessors, you'll administer applications, renewals and revalidations, coordinate CPD log reviews, maintain accurate records, and respond to member enquiries. You'll also support membership services, contribute to promotional campaigns and help identify opportunities to continually improve our processes and member experience.

What you'll be doing

· Administer APIL's individual and specialist accreditation schemes, including application processing, renewals, CPD log reviews, revalidations and monitoring requirements.

· Coordinate accreditation monitoring processes, ensuring compliance with scheme requirements, and liaise with external assessors where appropriate.

· Process corporate, in-house and external provider accreditation applications and renewals.

· Coordinate the production and distribution of accreditation certificates.

· Maintain accurate accreditation records, forms and reports, ensuring all documentation is up to date and compliant.

· Respond to member and applicant queries relating to accreditation, revalidation, CPD requirements and accreditation processes, providing a professional and timely service.

· Assist with the marketing and promotion of APIL's accreditation schemes.

· Support the development and continuous improvement of accreditation policies and procedures.

· Promote APIL membership and accreditation, supporting member recruitment, retention and engagement through campaigns, communications and development initiatives.

The postholder will receive a structured handover from the current postholder and work from an updated accreditation handbook.

About you

We're looking for someone who is highly organised, accurate and enjoys working with people. You'll be able to manage a varied workload while maintaining excellent attention to detail and providing exceptional customer service.

Ideally, you'll have:

· Experience working within a membership organisation, professional body or charity.

· Experience administering accreditation or quality assurance schemes.

· Excellent organisational and administrative skills.

· Strong written and verbal communication skills.

· Experience using CRM or membership database systems.

· Good analytical skills and confidence producing reports.

· A proactive approach with excellent problem-solving skills.

· The ability to work independently and collaboratively within a small team.

Knowledge of the legal or professional services sector would be advantageous but is not essential.

Why join us?

This is an opportunity to make a genuine impact by helping to grow and support a respected professional membership organisation committed to raising standards and supporting its members throughout their careers.

If you're enthusiastic, organised and passionate about delivering excellent service, we'd love to hear from you.

How to apply

If this sounds like the role for you, please download the job description and person specification at https://apil.org.uk/jobs and send an up-to-date CV and covering letter to [email protected] by 5pm on 21st August 2026. Applications received after this date will not be considered. Interviews will be held week commencing 7th September 2026.

Equality, diversity and inclusion statement

APIL is a values-driven organisation which is serious about equality, diversity and inclusion. We are committed to social justice and work hard to reflect and represent the communities we serve.

Benefits:

· Free parking

· On-site parking

· Work from home

Pay: £30,500.00 per year

Work Location: Hybrid remote in Nottingham NG2 1RX

Quick apply

Refine Your Search

customer experience specialist jobs in ashbourne, dby

Accreditation Officer (Fixed term maternity cover)

Sales Assistant

Application Tester & Technical Support

Delivery Driver / Facilitator

Supercar Transporter Loader

Marketing & Social Media Coordinator

Works Supervisor - Day-to-Day Repairs Planning

Listing Officer / Manager

External Valater and Handover Specialist

Subject Matter Expert (SME)

Holiday Helpline Executive - Solmar Villas

QA Officer

Test Center Administrator (Chesterfield)

Accounts Assistant

Complaint Handler

Customer Support Specialist (SaaS)

Car Sales Executive | Sales Associate | Sales Specialist

Driving job

CCTV Monitoring Operative

VodafoneThree - Operational CX Improvement Delivery Manager

I want to receive the latest job alerts for customer experience specialist in ashbourne, dby

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