Support coordinator Work, Jobs in Atherstone, War (with Salaries)

Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
Exception Template - HR and Talent Acquistion - UK (contract)
Microsoft EMEA —Atherstone
- £122 - £138 a day
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
8d
Immigration Services Officer (111957-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Continuous improvement
- Communication skills
Event Coordinator
Lemoncake Events —Lichfield
- £28,000 - £33,000 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
Quick apply
9d
Executive Assistant & Business Support Coordinator
Groundsman Tools Ltd —Shepshed
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- In-person
- Free parking
Quick apply
6d
Triage Coordinator
caba —Rugby
- £31,907 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Office Administrator / Service Coordinator
Newton Electrical & Mechanical Ltd —Burbage
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- In-person
Quick apply
3d
Email Marketing Coordinator
Get Laid Beds —Leicester
- £28,000 - £32,000 a year
- Full-time
- In-person
- Analytics
- Employee discount
Quick apply
Live Entertainment Operations Coordinator
Ultimate Artistes Ltd —Hinckley
- £27,000 - £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Google Suite
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
Recovery Coordinator
Change Grow Live —Leamington Spa
- £28,557.79 - £32,802.41 a year
- Case management
- Communication skills
12d
NHS Coordinator
Spire Healthcare —Leicester
- Part-time
- Administrative experience
- Communication skills
- Annual leave
9d
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
12d
Office Coordinator
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance programme
Events Coordinator
The In-House Agency —Derby
- £26,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Computer skills
- Free parking
Quick apply
SEND Resolution Officer
Warwickshire County Council —Warwick
- £33,699 - £36,363 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
Recovery Coordinator - Leamington and Stratford
Change Grow Live —Leamington Spa
- £28,557.79 - £32,802.41 a year
- Case management
- Travel
- IT
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
12d

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Customer Experience Coordinator

BELFOR UK Ltd -
Tamworth

Quick apply

Job details

Permanent | Full-time
£28,126.40 a year

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Stakeholder liaison
GCSE
Case record updates
Customer support
Customer interaction
Customer support experience (1–3 years)

Full job description

Reporting to the Business Support Team Leader, the Customer Experience Coordinator is responsible for providing administrative and operational support to the Customer Experience Department, ensuring the efficient progression of claims and delivery of an excellent customer experience. The role acts as a key point of contact for insurers, loss adjusters and policyholders, managing enquiries, processing claim documentation, and maintaining accurate records in line with insurer contractual requirements and company standards.

The postholder will be responsible for supporting the management and progression of Restoration and Reinstatement services, ensuring claims are handled efficiently, service levels are achieved, and work in progress is actively managed. They will utilise a range of insurer systems and portals to update claim information, prepare reports, and communicate effectively with internal and external stakeholders. The role requires the ability to work proactively, use initiative to progress claims, build confidence with customers, and contribute to the delivery of a high-quality, compliant and commercially effective service. The postholder will also be expected to adapt to changing business requirements, including the implementation of new systems and processes.

KEY OUTCOMES & RESPONSIBILITIES

Respond to and manage inbound telephone enquiries from insurers, loss adjusters, and policyholders, ensuring professional and efficient customer experience.
Process and distribute incoming emails to the appropriate regional teams in a timely manner.
Prepare, review, and complete reports using information provided by technicians, ensuring all documentation meets insurer contractual requirements, rates and within company standards
Consistently achieve agreed Service Level Agreements (SLAs) relating to reports and telephone response times.
Accurately enter, update, and process claim-related documentation, including insurer updates, equipment on-hire/off-hire activities, and progressing claims.
Utilise a range of insurer portals and systems, including CoreLogic (Cotality), Synergy, and 360, to add report and update claim information effectively.
Maintain accurate records and ensure all customer and claim information is updated promptly and in accordance with company procedures.
Responsibilities and duties may change and vary with the introduction of new IT system currently being implemented.
Ensure responsibilities specific to your role as detailed within BKH P001 Health & Safety Policy are complied with.
Any other reasonable management request.

Pay: £28,126.40 per year

Work Location: In person

Quick apply

Refine Your Search

support coordinator jobs in atherstone, war

Customer Experience Coordinator

Exception Template - HR and Talent Acquistion - UK (contract)

Bookings Coordinator

Planner Coordinator

Office/ Sales Co-ordinator

Immigration Services Officer (111957-0726)

Event Coordinator

Executive Assistant & Business Support Coordinator

Triage Coordinator

Office Administrator / Service Coordinator

Email Marketing Coordinator

Live Entertainment Operations Coordinator

Recovery Coordinator

NHS Coordinator

Transport Coordinator

Office Coordinator

Events Coordinator

SEND Resolution Officer

Recovery Coordinator - Leamington and Stratford

CSC Co-ordinator (Contact Centre)

I want to receive the latest job alerts for support coordinator in atherstone, war

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