Department manager Work, Jobs in Baker Street, Gtl (with Salaries)

Front of House Manager
THE LONDON WELBECK HOSPITAL —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
8d
Crew Accommodations Supervisor
Corpay —Hounslow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
13d
Deputy General Manager
Restaurant Associates —London
- £50,000 a year
- Monday to Friday
- Hospitality
- Organisational skills
- IT
- Employee discount
14d
DEPARTMENT MANAGER - HIGH STREET KENSINGTON
H&M —London
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
Department Manager - Operations - Regent Street
Gymshark —London
- £42,000 a year
- Organisational skills
- Retail management
- Leadership
- Employee discount
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Equality, Diversity and Inclusion Co-ordinator
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Analysis skills
- Project management
- No degree
- Annual leave
- Employee assistance programme
Department Manager
Giorgio Armani —London
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Student and Academic Support Officer - (1.0 FTE)
SOAS University of London —London
- £35,749.57 - £42,207.57 a year
- Full-time
- Hybrid work
- Customer service
- University
- School
- Annual leave
- Employee assistance programme
7d
Regional Estates Manager
MI5 - The Security Service —London
- £64,844 a year
- Full-time
- Presentation skills
- Contracts
- Leadership
- Annual leave
London Marathon Event Officer
THE NATIONAL AUTISTIC SOCIETY —London
- £27,284 - £30,000 a year
- Full-time
- Customer service
- Data analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
Governance Manager
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Management
- Communication skills
- Annual leave
- Employee assistance programme
13d
Public Realm Engagement Officer
Newham Council —London
- £30,288 - £31,611 a year
- Weekend availability
- Microsoft Office
- Travel
- Communication skills
16h
Education Coordinator Research (0.6 FTE)
University College London —London
- £43,981 - £52,586 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Private Secretary & Department Office Manager
House of Lords —London
- £46,500 - £53,700 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
6d
Account Manager - Health & Beauty
Brand Addition —London
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Project management
Quick apply
Venue Operations Manager
The Conduit Club —London
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
14d

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Front of House Manager

THE LONDON WELBECK HOSPITAL
London

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
8 days ago

Benefits

Annual leave
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
Front desk
Leadership
Communication skills
Time management

Full job description

JOB DESCRIPTION

Title: Front of House Team Lead

Accountable To: Deputy Director & Hospital Manager

Main Areas of Responsibility: Reception / Front of House

The Front of House Team Lead is responsible for the day-to-day leadership and operational management of the Reception and Front of House service at The London Welbeck Hospital.

The post holder will lead by example, ensuring the highest standards of patient care, customer service and professionalism are consistently delivered. Working closely with the Hospital Management team, all hospital departments and partnering clinics, they will oversee the smooth running of reception, patient admissions, outpatient clinics and administrative tasks while providing supervision and support to the Front of House reception team.

The role requires excellent leadership, organisational and communication skills, with the ability to manage competing priorities within a busy private hospital environment whilst maintaining an exceptional patient experience.

Responsibilities and Daily Tasks

Patient Experience and Reception Duties

Deliver an exceptional customer service and first impression by welcoming patients, consultants, visitors and contractors professionally. Maintain clear, professional communication with patients, relatives and colleagues at all times.
Ensure patients are addressed promptly and directed appropriately throughout the Hospital and are kept informed regarding any delays or changes to their appointments.
Maintain a tidy, calm, organised and professional reception environment at all times.
Adress patient queries professionally, de-escalate complaints wherever possible and escalate when required.
Ensure all incoming telephone calls and enquiries are answered promptly, courteously and or redirected accurately. Record and relay accurate messages and ensure timely follow-up.
Coordinate communication between all departments, consultants and partnering clinics/consultants.
Support the Booking Department with administrative tasks, managing patient admissions and appointment scheduling of outpatient clinics
Ensure hospital/patient records are accurate, complete and maintained in accordance with GDPR requirements. Ensure documentation is accurately filed and stored securely.

Leadership

Lead and supervise the day-to-day operation of the Front of House department and staff.
Prepare staff rotas, annual leave, sickness cover and break allocations to ensure adequate service provision.
Communicate effectively with the team through regular meetings, providing constructive feedback, coaching and development opportunities
Monitor staff performance, attendance and compliance with Hospital policies and procedures.
Promote a positive, collaborative and patient-focused culture, working closely with all departments to deliver a seamless patient journey.
Lead and support service improvement projects and implementation of new processes, ensuring compliance with Hospital policies, procedures and quality standards.
Liaise with other departmental leads to ensure effective communication throughout the Hospital.
Review theatre lists, clinics and admissions in advance, escalating any concerns to the Hospital Manager.
Undertake any other duties appropriate to the level of the role as requested by the hospital management team
Support with recruitment, lead induction and training of new staff.

Essential/ Desirable criteria

Personal Qualities

Minimum 2 years' Front of House or Reception experience (Previous experience within a private healthcare- Desired)

Professional and approachable

Excellent customer service and communication skills- (verbal and written)

Positive and proactive

Strong organisational and time management skills with the ability to prioritise workload.

Reliable and accountable

Competent in Microsoft Office (Word, Excel, Outlook and Teams).

Strong interpersonal skills

Understanding of GDPR and confidentiality

Excellent attention to detail

Ability to work independently and use initiative.

Flexible approach to working hours to meet operational requirements.

Ability to supervise, motivate and support a team.

Standard Business Conduct

Infection Prevention and Control

Infection Prevention and Control is everybody’s business, and all employees have a duty to act in accordance with the standards and procedures as set out in the London Welbeck Hospital, Infection Prevention and Control Policy at all times

Safeguarding Children and Safeguarding Vulnerable Adults

Safeguarding Children and Vulnerable Adults is the business of everyone employed by London Welbeck Hospital. All staff must be responsible and proactive in identifying and reporting safeguarding concerns.

Honesty and Trust

The post holder will always, deal honestly and professionally with regard to all matters of hospital business affording maximum curtesy to all those who have dealing with the London Welbeck hospital including patients, relatives, and suppliers.

Confidentiality

All information relating to patients and/or staff obtained during employment with the London Welbeck Hospital is to be treated as confidential and as such employees should not disclose it without appropriate prior authorization. Unauthorized disclosure of any confidential information, that is covered by the Data Protection Act may result in disciplinary action

Health & Safety

Is a key responsibility for this role- to know your individual responsibility is key so as to keep, yourself, your colleagues, patients, and the public safe at all times.

* This job description may be reviewed in the light of changing service needs and developments in consultation with the post-holder.

Reviewed 03.07.2026

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

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Refine Your Search

department manager jobs in baker street, gtl

Front of House Manager

Crew Accommodations Supervisor

Customer Success Supervisor

Deputy General Manager

DEPARTMENT MANAGER - HIGH STREET KENSINGTON

Department Manager - Operations - Regent Street

Zara Operations Store Specialist

Equality, Diversity and Inclusion Co-ordinator

Department Manager

Student and Academic Support Officer - (1.0 FTE)

Regional Estates Manager

London Marathon Event Officer

International Strategy & Operations Manager, Logistics

PMO Manager

Governance Manager

Public Realm Engagement Officer

Education Coordinator Research (0.6 FTE)

Private Secretary & Department Office Manager

Account Manager - Health & Beauty

Venue Operations Manager

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