Service advisor Work, Jobs in Balham, Gtl (with Salaries)

Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Work from home
- Sick pay
Quick apply
Customer Service Advisor
British Business Bank —London
- £27,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Parts Advisor BMW Thames Ditton
Berry BMW —Thames Ditton
- £29,460.00 - £32,566.72 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Life insurance
- Referral programme
Quick apply
Customer Service Advisor
L&Q —London
- £26,710 - £28,275 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
2d
Patient Services Advisor (Receptionist) (Temporary 2mths only)
Herne hill group practice —London
- £14.85 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Front desk
Quick apply
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
9d
Service Advisor
Lookers —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
E-Commerce Customer Service Advisor - Office Based(Full-time)
Trimming Shop —Waltham Cross
- From £12.71 an hour
- Full-time
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
Mercedes-Benz Service Advisor
Sytner —London
- Weekend availability
- Organisational skills
- Employee discount
Customer Service Advisor
MyFirst —Chertsey
- £24,000 - £26,000 a year
- Full-time
- Bilingual
- No experience needed
- English
Quick apply
Service Advisor
Auto Care Centre —Windsor
- £28,000 - £34,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
Customer Service Advisor
Olleco —Slough
- £28,953.60 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
13d
Patient Advisor (Customer Service)
Pharmacy2U —London
- £27,020 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Ecommerce Customer Service Advisor
Kew Gardens —Kew Gardens
- £26,119 a year
- Part-time
- In-person
- Annual leave
- Employee assistance programme
5d
Bank Patient Service Advisor
Practice Plus Group IUC —London
- £13.77 an hour
- GP surgery experience
- Administrative experience
- Front desk
- Employee assistance programme
3d
Customer Service Advisor - NIGHT/EVENING SHIFT
Smith & brock —London
- £13.00 - £13.50 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick apply
11d
Customer Services Advisor
Ecolab Inc. —London
- Weekend availability
- Life insurance
2d
Audi Service Advisor
Sytner —Brentford
- Weekend availability
- Organisational skills
- Employee discount
Customer Service Advisor
Pinnacle Warranties Ltd —North Watford
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Customer Service Consultant (Full time)
Selfridges —London
- Full-time
- Training & development
Quick apply
12d

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service advisor jobs near balham, gtl

Consumer Contact Adviser: Customer Service (Permanent)

The Motor Ombudsman
London

Quick apply

Job details

Permanent | Full-time
£28,649 a year

Benefits

Work from home
Company events
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Complaint handling
Customer interaction
ADR
Communication skills
A Level
Time management

Full job description

Job Title: Consumer Contact Adviser (Customer Service)
Permanent - Full time

Responsible to: Consumer Contact Manager

Role overview:

The Motor Ombudsman’s mission is to provide the best ombudsman & dispute resolution service through passionate, engaged people, driving excellence in customer service across the automotive sector.

We take PRIDE in what we do, and are committed to our values:

Positive

Respectful

Impartial

Dynamic

Empowered

As the newest member you will be working in a high-volume contact centre environment, within a friendly and professional customer service team. You will be required to be working partly from home and partly in the office. The office is located in Central London, Westminster. As a member of the Consumer Contact Team, you will play a crucial role within our ADR service, ensuring care, empathy and an excellent service experience is provided to consumers and accredited business whilst delivering against set targets and KPIs.

TMO is an equal opportunity employer. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone and all qualified applicants will receive consideration for employment regardless of race, colour, nationality or ethnic or national origins, sexual orientation, mental or physical disability, religion or belief, age, sex (including gender reassignment) or marital or civil partnership status. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

Main responsibilities and duties:

Manage a high volume of enquiries via inbound calls, email, Web2Case, and post.
Provide an outstanding level of customer service that champions empathetic language, adapting to different forms of operating/communication styles and implementing strong active listening skills.
Assess if the complaint received falls into TMO remit and inform the consumer accordingly.
Provide updates to consumers with existing cases via phone/email/post.
Provide accurate information when referring consumers to the appropriate bodies to assist when outside of TMO remit.
Accurate capture and logging of all mandatory data to quality requirements
Any other ad-hoc or admin duties as required.
Meet and exceed TMO Customer Service levels, Targets and KPI's
Operate within TMO values framework, processes and relevant TMO timeframes, OA Policies, and UK consumer law

Person Specification: Experience, Knowledge and Skills

Essential

Minimum 2 years’ experience in a Customer Service Contact Centre role
Strong ability to adapt to different communication styles and understand individuals needs
Ability to communicate clearly both written and verbally
Ability to remain calm in a fast-paced and challenging environment
Excellent attention to detail
Embrace and uphold TMO values
Excellent time management skills
Ability to work to individual, team and department targets and KPI’s
Highly self-motivated individual with a positive and proactive attitude that can work in a team or under own initiative

Job Types: Full-time, Permanent

Pay: £28,649.00 per year

Benefits:

Company events
Private medical insurance
Sick pay
Work from home

Ability to commute/relocate:

London SW1P 2BN: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 3 years (required)
Call Centre : 2 years (preferred)

Work Location: Hybrid remote in London SW1P 2BN

Quick apply

Refine Your Search

service advisor jobs in balham, gtl

Consumer Contact Adviser: Customer Service (Permanent)

Customer Service Advisor

Parts Advisor BMW Thames Ditton

Customer Service Advisor

Patient Services Advisor (Receptionist) (Temporary 2mths only)

Customer Service Advisor - Part Time

Service Advisor

E-Commerce Customer Service Advisor - Office Based(Full-time)

Mercedes-Benz Service Advisor

Customer Service Advisor

Service Advisor

Customer Service Advisor

Patient Advisor (Customer Service)

Ecommerce Customer Service Advisor

Bank Patient Service Advisor

Customer Service Advisor - NIGHT/EVENING SHIFT

Customer Services Advisor

Audi Service Advisor

Customer Service Advisor

Customer Service Consultant (Full time)

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