Business analyst Work, Jobs in Basildon, Ess (with Salaries)

Graduate Business Improvement Analyst
SS&C Technologies —Basildon
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Research
Quick apply
Business Analyst
UCA4 Consulting —London
- £4,200 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Business
- Free parking
- Sick pay
Quick apply
7d
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Junior Business Analyst
EXL Service —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
Management consultants and business analysts
NEW LUXURY TRAVELS LIMITED —Ilford
- £35,600 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
8d
Senior Business Analyst - Applied AI and Innovation
TIEVA —London
- £65,000 - £80,000 a year
- Full-time
- Remote
- Free parking
- Employee assistance programme
Quick apply
Business Analyst (12 Month Fixed Term Contract)
Millennium Management —London
- Analysis skills
- Organisational skills
- Communication skills
Business Analyst
Onmo —London
- Hybrid work
- Microsoft Office
- Product management
- Leadership
Junior PMO Analyst- London
FDM Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Annual leave
8d
Data Analyst
Greenstone Advisory Group Ltd —London
- £46,000 - £59,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- In-person
Quick apply
Business Analyst
SkyCell AG —London
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- APIs
- Annual leave
- Flexible schedule
Quick apply
Business Analyst – Finance Change (9-month FTC)
Hampshire Trust Bank —London
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Business Analyst (SC Cleared)
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Quick apply
Graduate Business Analyst | London
eaChange —London
- £30,000 a year
- Bachelor's degree
- Communication skills
4d
Business Analyst- Remote
FDM Group —London
- Remote
- Analysis skills
- Travel
- Agile
- Annual leave
Business Analyst
Kearney —London
- Full-time
- English
- Business development
Business Process and Operations Analyst
MANAGEMENT CONSULTANCY CAMPUS LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
10d
Data Analyst - 6 Month FTC
FDJ UNITED —London
- Analysis skills
- AI
- Communication skills
Business Analyst
Hamiltonian Dynamics —London
- £40,000 - £85,000 a year
- Full-time
- Annual leave
Quick apply

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Graduate Business Improvement Analyst

SS&C Technologies -
Basildon

Apply Now

Job details

Full-time

Qualifications

Business Management
Economics
Customer service
Process improvement
Bachelor's degree
Organisational skills
Communications
AI
Business
Communication skills

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Graduate Client Services Voice and Customer Service

Basildon (Hybrid) | Graduate Programme | September/October 2026 Start

Looking to start your career in a role that combines customer experience, business operations, project delivery, and innovation?

We're looking for a Graduate to join our Client Services Voice team in Basildon as part of our Graduate Programme. This is an exciting opportunity to gain hands-on experience within Financial Services, develop expertise in customer service operations, and support the delivery of key Client-Focused Projects that enhance customer outcomes and improve the way we work.

You'll begin with a structured training programme, learning our end-to-end Client Services Voice processes and developing the skills of a fully competent Telephony Associate. You'll then move into a project-based role, supporting business improvement initiatives, reviewing customer-facing content, and identifying opportunities to optimise processes and customer journeys.

What you'll be doing

Learning the full Client Services Voice customer journey and telephony processes.
Supporting the delivery of client-focused business improvement projects.
Reviewing and improving customer and colleague-facing content and guidance.
Analysing feedback and identifying opportunities to enhance customer experiences.
Working with teams across the business to deliver operational improvements.
Exploring opportunities to use automation and AI to improve efficiency and productivity.

What we're looking for

Excellent verbal and written communication skills.
Strong attention to detail and organisational skills.
Previous customer service experience through work, internships, placements, volunteering, or part-time roles.
Ability to work independently and collaboratively.
A proactive, curious, and solutions-focused mindset.
An interest in business improvement, customer experience, and operational excellence.
Curiosity about Artificial Intelligence (AI) and emerging technologies, with a willingness to learn and understand how AI can support customer service, content management, and process improvement.

Eligibility

Graduated within the last 2 years

Minimum 2:2 Bachelor's degree in:

Business Management or Business Administration
Marketing
Communications, Media or Journalism
English or a related writing-focused discipline
Psychology or Sociology
Finance, Economics or Financial Services
Or a related degree focused on communication, customer experience, analysis, or business operations

If you're ready to begin your career in a role that offers structured development, real business exposure, and the opportunity to help shape the future customer experience through innovation and AI, we'd love to hear from you.

Your development and support

As part of our graduate programme, you’ll benefit from a structured development experience designed to support both your professional and personal growth.

This includes:

Access to our Rising Professionals Programme
Opportunities to join our Aspiring Leaders Programme
Ongoing mentoring and support
Regular graduate networking events and gatherings
Opportunities to grow your internal network

Important to know

37.5 hours per week (typically 9:00am – 5:30pm with flexibility)
Based in our Basildon Office

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

business analyst jobs in basildon, ess

Graduate Business Improvement Analyst

Online Data Analyst - United Kingdom

Business Analyst

Business Analyst

Junior Business Analyst

Management consultants and business analysts

Senior Business Analyst - Applied AI and Innovation

Business Analyst (12 Month Fixed Term Contract)

Business Analyst

Junior PMO Analyst- London

Data Analyst

Business Analyst

Business Analyst – Finance Change (9-month FTC)

Business Analyst (SC Cleared)

Graduate Business Analyst | London

Business Analyst- Remote

Business Analyst

Business Process and Operations Analyst

Data Analyst - 6 Month FTC

Business Analyst

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