Employee experience manager Work, Jobs in Basingstoke, Ham (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Prep Chef
Will's Meals —Basingstoke
- £12.50 - £14.81 an hour
- Part-time
- Management
- Cleaning
- In-person
- Free parking
- Store discount
Quick apply
Delivery Manager
Hawk-Eye Innovations (HEI) —Basingstoke
- £34,000 - £66,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Employee Experience Manager
Invesco —Henley on Thames
- Full-time
- Human resources
- Annual leave
- Life insurance
Facilities Administrator
VINCI Facilities UK —Basingstoke
- Full-time
- Organisational skills
- Contracts
- Computer skills
Quick apply
Supervisor
Kier Group —Basingstoke
- Full-time
- Management
- Customer service
- Supervising experience
Customer Service Advisor
Kier Group —Basingstoke
- Full-time
- Microsoft Outlook
- Data entry
- Contracts
Facilities & Office Supervisor
Vision RT Ltd. —Basingstoke
- Full-time
- First Aid Certification
- Continuous improvement
- Organisational skills
Quick apply
Assistant General Manager
Flip Out Basingstoke —Basingstoke
- £29,000 a year
- Weekend availability
- Computer literacy
- English
- Computer skills
- Store discount
- Employee discount
Quick apply
Account Manager
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
7d
Store Manager
Go Store Self Storage —Basingstoke
- £30,000 - £32,000 a year
- Weekend availability
- CRM software
- Customer service
- In-person
- Employee discount
Quick apply
9h
HR Business Partner - Employee Relations
KION Group AG —Basingstoke
- Full-time
- Human resources
- Leadership
- Relocation assistance
- Annual leave
Manager, Process Excellence (People Operations & HR Transformation)
UL Solutions —Basingstoke
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Youth Engagement Coordinator
YMCA Fairthorne Group —Basingstoke
- £12.71 an hour
- Weekend availability
- Computer literacy
- Experience working with children
- Mentoring
- Store discount
- Health & wellbeing programme
Quick apply
6h
Recruiter
Hartford Care —Basingstoke
- £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
5d
Recruitment Specialist
Hartford Care —Basingstoke
- £40,000 a year
- Full-time
- Research
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Barista
Starbucks —Basingstoke
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Digital Employee Experience Strategy Manager
Synapri —Reading
- £850 - £980 a day
- Hybrid work
- SharePoint
12d
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Annual leave
- Employee assistance programme

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Power BI
Stakeholder collaboration
Stakeholder liaison
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?
If your answer is 'yes' then, keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.
Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:
Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance
What you'll bring.
You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.
A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:
Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

employee experience manager jobs in basingstoke, ham

Senior Customer Experience Manager

Prep Chef

Delivery Manager

Employee Experience Manager

Facilities Administrator

Supervisor

Customer Service Advisor

Facilities & Office Supervisor

Assistant General Manager

Account Manager

Store Manager

HR Business Partner - Employee Relations

Manager, Process Excellence (People Operations & HR Transformation)

Youth Engagement Coordinator

Recruiter

Recruitment Specialist

Customer Operational Delivery Manager

Barista

Digital Employee Experience Strategy Manager

Accuracy and Loss Manager

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