Complaints manager Work, Jobs in Bathampton, Som (with Salaries)

Assistant Front of House Manager
Lucknam Park Hotel & Spa —Chippenham
- Weekend availability
- Hotel
- Team management
- Front desk
- Free parking
- Employee discount
Quick apply
8d
Hotel General Manager
Hotel —Bath
- From £40,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Free parking
- Relocation assistance
Quick apply
5d
Complaints Handler
Wessex Water —Bath
- Continuous improvement
- Communication skills
4d
Assistant Manager - Front of House
Apero Bars Ltd —Bradford-on-Avon
- £31,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
7d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Resolution & Improvement Manager
Teleperformance —Bristol
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Work from home
9d
Assistant Operations Manager
Unite Students —Bath
- £34,500 a year
- Sales
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
Operations Manager
Places for People —Bath
- Up to £35,000 a year
- Hybrid work
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Engagement Team Administrator
ReMind UK —Bath
- £27,300 - £30,450 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Data entry
- Health & wellbeing programme
Quick apply
11d
Customer Resolutions Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
4d
Regional Workplace Services Manager (South)
Government Property Agency —Bristol
- £68,568 - £74,147 a year
- Full-time
- Presentation skills
Care Navigation Manager
Combe Down Surgery —Bath
- £30,225 - £32,175 a year
- Full-time
- Microsoft Outlook
- Recruiting
- Front desk
Quick apply
Information Governance Officer (Complaints)
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
Complaints Support Advisor
Curo —Bath
- £29,830 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
Senior Operational Support Manager - Permanent - Bristol - Bristol & South Gloucestershire PDU (10206720)
HM Prison & Probation Service —Bristol
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
13d
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
10d
Delivery Manager
HM Courts & Tribunal Service —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
9d
Reablement Team Leader
Bristol City Council —Bristol
- £42,839 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Leadership
- Annual leave
- Flexitime
13d
New Business Manager - Corporate Partnerships
Forestry England —Bristol
- £40,388 - £43,482 a year
- Part-time
- English
- Travel
- Free parking
- Employee discount

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complaints manager jobs near bathampton, som

Assistant Front of House Manager

Lucknam Park Hotel & Spa -
Chippenham

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Driving Licence
Front of house supervision
Guest relations
Hotel and accommodations experience
Complaint handling
Team management
Staff training
Front desk
Valet parking
Hotel front office operations

Full job description

Assistant Front of House Manager

A new opportunity for an Assistant Front of House Manager to join our Front of House team at Lucknam Park Hotel & Spa to assist with leading, motivating and directing an established team and has experience. You will be responsible for delivering a consistently high standard of service ensuring that all our guests’ needs and requests are met in a professional and timely manner. This is a diverse role where the successful applicant will be required to multitask and remain calm under pressure.

Please be advised that this role will involve duty management shifts, valet parking, lifting and carrying guest luggage and general assistance as and when required to our guests requests and business levels.

Due to insurance reasons, all applicants must be 18 years old or over.

Experience and skills required for the Assistant Front of House Manager role:

Ability to assist in leading, motivating and training a team
Experience in a hotel reception role is essential – within a comparable property would be a distinct advantage
Ability to valet park cars, UK driving licence and experience is essential
Experience and an understanding of hotel computer systems – Opera would be advantageous
Initiative and the ability to remain calm under pressure
Assist with leading the reservation team ensuring that booking and phone standard operational procedures are always followed and that guest journey is smooth and all details are correctly collected and inserted in the system.
Carry out staff training for the reception team and reservations team
Prepare and keep up to date the SOP for front of house and reservations
Strive to achieve each month’s budget and above, both in room & cottage nights and all revenue
Assist with checking room availability and room categories to maximise revenue
Assist with analysing daily reservation activity, identify booking patterns and action daily/weekly team goals.
To attend meetings and training sessions as required
To fulfil duty management shifts as and when required
Assist with complaint handling and guest feedback in a timely manner

We are offering a competitive salary for a full time position working 40 hours over 5 days. Shifts will be allocated on a weekly basis according to business needs and will include early mornings, evenings, weekends and Public/Bank Holidays.

Due to the location of the property it is advisable to have your own transport.

To apply please forward a copy of your current CV.

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visas.

Job Types: Full-time, Permanent

Benefits:

Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Chippenham SN14 8AZ: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in bathampton, som

Assistant Front of House Manager

Hotel General Manager

Complaints Handler

Assistant Manager - Front of House

Customer Experience Manager

Resolution & Improvement Manager

Assistant Operations Manager

Operations Manager

Engagement Team Administrator

Customer Resolutions Manager

Regional Workplace Services Manager (South)

Care Navigation Manager

Information Governance Officer (Complaints)

Complaints Support Advisor

Casual Venues Duty Supervisor

Senior Operational Support Manager - Permanent - Bristol - Bristol & South Gloucestershire PDU (10206720)

Strategic Relationship Manager

Delivery Manager

Reablement Team Leader

New Business Manager - Corporate Partnerships

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