Service delivery manager Work, Jobs in Beckenham, Gtl (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Implementation Project Manager – New Sites
Hozah —Croydon
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
Quick apply
8d
Operations / Delivery Manager (London)
Urban CGI Digital Planning —London
- £20 - £40 an hour
- Hybrid work
- Project management
- Communication skills
Quick apply
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Premises Manager
Kier Group —London
- Full-time
- Microsoft Office
- Leadership
- School
Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Parcel Delivery Driver
Royal Mail Group —Beckenham
- £16.24 an hour
- Weekend availability
- Employee discount
9d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Operational Resilience and Business Continuity Manager
Foresters Financial —Bromley
- Up to £70,000 a year
- Full-time
- Financial services
- Annual leave
- Work from home
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
Quick apply
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
Service Delivery Manager
ABM —London Heathrow Airport
- Management
1d
Social Media Marketing
beck evans —Sidcup
- £28,000 - £32,000 a year
- Full-time
- Social media management
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
Postal Delivery Drivers
Royal Mail Group —Westerham
- £13.68 an hour
- Overtime
14d
Service Delivery Manager
ABM UK —London Heathrow Airport
- Management
- Human resources
- IT
- Employee discount
Quick apply
1d
Assistant General Manager
The Royal Bell —Bromley
- From £40,000 a year
- Weekend availability
- Hotel
- Organisational skills
- In-person
- Employee discount
Quick apply
2d
Delivery and Operations Manager
Cabinet Office —London
- £43,760 - £51,690 a year
- Part-time
- Presentation skills
- Organisational skills
- Contracts
- Annual leave
1h

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service delivery manager jobs near beckenham, gtl

Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Relationship management
IT
Communication skills

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in beckenham, gtl

Service Delivery Coordinator

Implementation Project Manager – New Sites

Operations / Delivery Manager (London)

Services Manager

Service Delivery Manager

Premises Manager

Resident Liaison Officer

Parcel Delivery Driver

Operations Manager

Operational Resilience and Business Continuity Manager

Service Delivery Manager

Senior Programme & Service Delivery Directors

Assistant Customer Service Manager

Aftersales Manager

Service Delivery Manager

Social Media Marketing

Postal Delivery Drivers

Service Delivery Manager

Assistant General Manager

Delivery and Operations Manager

I want to receive the latest job alerts for service delivery manager in beckenham, gtl

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