Senior customer support Work, Jobs in Belfast, Ant (with Salaries)

Station Manager - Belfast International Airport
Unifi —Belfast
- £42,500 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
Quick apply
9d
District Manager - Northern Ireland
Wingstop - Senior Operations —Belfast
- Up to £60,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
Hub Coordinator - Northern Ireland
Marie Curie —Belfast
- £25,272 a year
- Part-time
- Databases
- Hospice
- Communication skills
- Annual leave
Quick apply
8d
Social Media & Digital Marketing Coordinator
PeopleHawk —Belfast
- £27,500 - £35,000 a year
- Hybrid work
- Social media management
- Writing skills
- Analysis skills
Quick apply
7d
Business Development Executive
Yellowcom —Belfast
- £25,000 - £54,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Employee discount
- Referral programme
Quick apply
7d
Service Delivery Manager
CGI —Belfast
- Full-time
- Continuous improvement
- Travel
- Budgeting
Quick apply
Customer Service Manager
IWG —Belfast
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Business Analyst - Retail Operations & Process Automation
Bathshack —Antrim
- £32,000 - £36,000 a year
- Full-time
- Data analysis skills
- Travel
- Warehouse experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
7d
Senior Bridal Sales Consultant
Wed2B UK and ROI —Belfast
- £13.06 an hour
- Part-time
- Sales
- Customer service
- Mentoring
- Employee discount
Quick apply
Senior Executive Officer, School Governance (Locality East)
Education Authority —Belfast
- £34,434 - £37,280 a year
- Full-time
- Research
- Administrative experience
- Continuous improvement
- Annual leave
3d
Event Manager
Whytematter —Belfast
- From £30,000 a year
- Weekend availability
- Hybrid work
- Business development
- Mentoring
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Continuous improvement
- Team management
- Travel
Quick apply
Customer Service Manager
International Workplace Group plc —Belfast
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Helpdesk Assistant
SR Fire and Security Ltd —Newtownards
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
1d
Retention / Klaviyo Specialist
Known Marketing Agency Ltd. —Belfast
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Paid training
- Flexitime
Quick apply
Rehoming and Welfare Assistant
Cats Protection —Belfast
- Up to £23,943 a year
- Weekend availability
- Customer service
- Annual leave
4d
Senior CRM Manager - Lifecycle & Retention
M-KOPA —Belfast
- Full-time
- Remote
7d
Client Accounting Manager
Quicklet —Belfast
- £38,000 - £42,000 a year
- Full-time
- Continuous improvement
- Team management
- Communication skills
Quick apply
Loss Prevention Officer (VS)
NEXT —Belfast
- £12.71 - £13.84 an hour
- Full-time
Supervisor Coffee Shop
Phin Coffee —Belfast
- Weekend availability
- Hospitality
- Inventory control
- Food service experience
Quick apply
14d

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senior customer support jobs near belfast, ant

Station Manager - Belfast International Airport

Unifi -
Belfast

Quick apply

Job details

Full-time
£42,500 a year
9 days ago

Qualifications

Driving Licence
Operations management
Customer service
Stakeholder liaison
Performance management
Continuous improvement
Partnership building
Relationship management
Employee performance appraisals
Management reporting
Training & development
Leadership
Team motivation leadership
Operations leadership experience

Full job description

Station Manager

Belfast International Airport (BFS)

£42,500 per annum + Performance bonus

At Unifi Aviation UK & Ireland, we keep the aviation industry moving. Every day, our teams deliver exceptional aircraft cleaning and ground support services that help airlines operate safely, efficiently, and on schedule.

We're looking for an experienced and ambitious Operations Manager to lead our operation at Belfast International Airport (BFS). This is an exciting opportunity to take ownership of a growing operation, lead high-performing teams, build strong airline partnerships, and make a real impact on operational performance. If you're a hands-on leader who thrives in a fast-paced airport environment and has a passion for operational excellence, safety, and customer service, we'd love to hear from you.

What You'll Be Responsible For

A workforce of circa 30 team members working day and night shifts covering 24 hours per day, 365 days per year

You'll lead and oversee multiple operational service lines, including:

Aircraft Cabin Cleaning
Aircraft Interior Deep Cleaning
Toilet & Water Servicing
Aircraft Exterior Cleaning

As Station Manager, you'll be responsible for ensuring every service is delivered safely, efficiently, and to the highest standards while maintaining strong customer relationships and achieving operational and financial targets.

What You'll Be Doing

Leading Operational Excellence

Oversee all day-to-day and night to night station activities across multiple service lines.
Ensure aircraft are serviced and prepared on time to support airline schedules.
Drive operational performance, efficiency, quality, and compliance.
Manage resources effectively to meet customer requirements.

Building High-Performing Teams

Recruit, develop, coach, and inspire operational teams.
Create a positive, inclusive, and high-performance culture.
Conduct performance reviews and support employee development.
Ensure teams are trained, compliant, and equipped for success.

Delivering Outstanding Customer Service

Build strong relationships with airline customers and airport stakeholders.
Act as the primary escalation point for operational issues.
Ensure service level agreements are consistently achieved.
Maintain the highest standards of customer satisfaction.

Driving Safety & Compliance

Champion a strong safety-first culture across the station.
Ensure compliance with airport regulations, company policies, and aviation legislation.
Investigate incidents, manage risk, and implement corrective actions.
Maintain safety, security, and operational compliance standards.

Managing Performance & Costs

Monitor KPIs, productivity, labour utilisation, and service quality.
Deliver operational and financial targets.
Identify opportunities for continuous improvement and cost efficiencies.
Produce reports and provide operational updates to senior management.

What We're Looking For

Essential Experience

Experience in aviation, airport operations, ground handling, cleaning services, or a similar operational leadership role is advantageous
Proven experience managing large teams within a fast-paced operational environment.
Strong customer service and stakeholder management experience.
Experience managing performance, productivity, budgets, and operational KPIs.
A proactive approach to problem-solving and decision-making.
Full UK manual driving licence.

What Makes You a Great Fit?

You are:

A confident and inspiring leader.
Customer-focused and commercially aware.
Calm under pressure and highly organised.
Passionate about safety and operational excellence.
Comfortable making decisions in a fast-moving environment.
Committed to developing and motivating your team.

Why Join Unifi?

At Unifi, our people are at the heart of everything we do. We offer an environment where you can build your career, make an impact, and work alongside passionate teams who keep the aviation industry moving every day.

You'll have the opportunity to:

Lead a critical airport operation.
Work with leading airline customers.
Develop your leadership career within a growing international organisation.
Influence operational performance and continuous improvement.
Join a business built on Passion, Integrity, and Empathy.

Ready for Take-Off?

If you're an experienced operational leader looking for your next challenge in aviation, we'd love to hear from you.

Apply today and help lead the future of aviation services at Belfast International Airport. ✈️

#UAA1

Quick apply

Refine Your Search

senior customer support jobs in belfast, ant

Station Manager - Belfast International Airport

District Manager - Northern Ireland

Hub Coordinator - Northern Ireland

Social Media & Digital Marketing Coordinator

Business Development Executive

Service Delivery Manager

Customer Service Manager

Business Analyst - Retail Operations & Process Automation

Senior Bridal Sales Consultant

Senior Executive Officer, School Governance (Locality East)

Event Manager

Security Service Delivery Manager

Customer Service Manager

Helpdesk Assistant

Retention / Klaviyo Specialist

Rehoming and Welfare Assistant

Senior CRM Manager - Lifecycle & Retention

Client Accounting Manager

Loss Prevention Officer (VS)

Supervisor Coffee Shop

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