Client success manager Work, Jobs in Bexley, Gtl (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
2d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
9d
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
6d
Senior Customer Success Manager, UK
Algolia —London
- £83,500 - £104,400 a year
- Hybrid work
- English
- In-person
- Communication skills
- Work from home
5d
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
UK/International CSM
AssessFirst —London
- £50,000 - £65,000 a year
- Remote
- English
- Communication skills
- Annual leave
Manager, Customer Success Management
SailPoint —London
- £62,600 - £116,200 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
Account Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Leadership
- Work from home
Quick apply
7d
Client Relationship Manager
Internova Travel Group —London
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
- Employee assistance programme
- Employee discount
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Customer Success Manager, EMEA
Telus Health —London
- Remote
- Communication skills
- Annual leave
- Employee assistance programme
Senior Client Success Manager, Enterprise
Indeed —London
- £39,000 - £72,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Customer Success Manager
SwiftXccess —London
- Remote
- Customer service
Customer Success Manager - Nordics (SaaS B2B)
Papirfly —London
- Hybrid work
- English
- Travel
- Communication skills
- Flexible schedule
Senior Client Success Manager
Artificial Labs Ltd —London
- Hybrid work
- Continuous improvement
- Communication skills
- Employee assistance programme
- Life insurance
Client Success Manager, EMEA
PERSUIT —London
- £78,000 - £85,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Annual leave
Quick apply
5d
Sales Executive
OneFootball —London
- Full-time
- Remote
- Microsoft Powerpoint
- English
- Travel
- Annual leave
- Work from home
National Account Manager - Franchise
Indeed —London
- £53,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Profit sharing
- Annual leave
Quick apply
Sales & Business Development (All Levels) - UK Wide
Concept AI Ltd —London
- £28,000 - £200,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Work from home
Quick apply

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client success manager jobs near bexley, gtl

Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in bexley, gtl

Service Delivery Administrator

Partner Success Manager, UK

Partnerships Development & Account Executive

Front of House Manager

Senior Customer Success Manager, UK

National Account Manager - Public Sector UK

UK/International CSM

Manager, Customer Success Management

Account Manager

Client Relationship Manager

Customer Experience Manager

Customer Success Manager, EMEA

Senior Client Success Manager, Enterprise

Customer Success Manager

Customer Success Manager - Nordics (SaaS B2B)

Senior Client Success Manager

Client Success Manager, EMEA

Sales Executive

National Account Manager - Franchise

Sales & Business Development (All Levels) - UK Wide

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