Staff line Work, Jobs in Birmingham, Eng (with Salaries)

Matchday Ticketing Assistant
Birmingham City Football Club —Birmingham
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
1d
SIA Door Supervisor - Birmingham
KBG Security Solutions —Birmingham
- £14.24 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
Team Member (Delivery)
NEXT —Birmingham
- £8.28 - £14.53 an hour
- Part-time
- Customer service
- Employee discount
9d
Warehouse Operative (Apex II)
Blakemore Logistics —Great Bridge
- £13.57 an hour
- Part-time
- Free parking
- Employee discount
Room Attendant
Hotelcare —Birmingham
- £13.20 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
9d
Front of House Staff
Domin8 Academy —Birmingham
- From £13 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
3d
Maintenance Operative
Sanctuary Care —Birmingham
- £14 an hour
- Plumbing
- Annual leave
- Employee assistance programme
Quick apply
Care Assistant
Complete Care Amegreen —Birmingham
- £13.50 an hour
- Day shift
- No experience needed
- Care plans
- Communication skills
- Paid training
- Employee discount
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
SIA Door Supervisor - Dudley
KBG Security Solutions —Dudley
- Up to £14.24 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
Warehouse Operative (Apex II) Nights
Blakemore Logistics —Great Bridge
- £13.57 an hour
- Full-time
- Free parking
- Employee discount
6d
Security Officer
ISS Facility Services —Birmingham
- £14.39 an hour
- Night shift
- Microsoft Word
- Microsoft Excel
- Customer service
Bank Care Assistant
Sanctuary Care —Birmingham
- £13.27 an hour
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Support Worker - (Recovery) Bayberry
UK Addiction Treatment Centres —Birmingham
- £12.71 an hour
- Weekend availability
- Driving
- Care plans
Quick apply
Customer Service Receptionist
iFLY Indoor Skydiving —Birmingham
- £24,022 - £25,822 a year
- 12 hour shift
- Store discount
- Employee discount
Parking & Traffic Management Patroller
APCOA PARKING (UK) LTD —Birmingham
- £12.71 an hour
- Full-time
- Customer service
- Computer skills
- Communication skills
Quick apply
6d
Bank Staff (Care & Support)
New Outlook —Birmingham
- £12.75 an hour
- Weekend availability
- In-person
- Care plans
- Communication skills
Quick apply
11h
Bank Housekeeping Assistant
Sanctuary Care —Birmingham
- £12.71 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sea Freight Operator
Europa Worldwide Group —Birmingham
- Up to £34,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Catering Assistant
Aspens —Birmingham
- £12.71 an hour
- No weekends
- School
7d

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Matchday Ticketing Assistant

Birmingham City Football Club -
Birmingham

Quick apply

Job details

Full-time
Up to £12.71 an hour
1 day ago

Qualifications

Microsoft Outlook
Sales
Customer service
English
Organisational skills

Full job description

Birmingham City Football Club is on the rise.

With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, andisplayingit’spart inonce-in-a-generationopportunityto support the transformation of England’s second cityas part of the Sports Quarter project.

With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.

The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.

Birmingham City FC is looking for enthusiastic, reliable, and customer-focused Matchday Ticketing Assistant to join our Ticketing team. This is an exciting opportunity to play a vital role in delivering exceptional service to supporters on matchdays and during busy ticketing periods. You will be the first point of contact for fans, ensuring their ticketing experience is smooth, efficient, and friendly.

Please note this role is a casual role on a zero-hour basis. You will be required to work on matchdays which is how this role falls.

Key Responsibilities

Handle inbound and outbound calls to process home, away, and season ticket sales accurately in line with club policies and procedures.
Complete all ticketing transactions efficiently and within required timescales.
Maintain high call quality standards, identifying opportunities to upsell Birmingham City FC products and services.
Process face-to-face ticket sales as required, ensuring cash/till balances are correct at the end of each shift.
Support the delivery of Digital Ticketing, assisting supporters and helping to set up the access control system.
Fulfil online ticket sales and promote digital ticketing across all sales interactions.
Respond to all ticket office emails within the set timeframe, providing clear and accurate information.
Adhere to Data Protection Laws, applying new working practices where needed.
Update and maintain customer data to keep the club’s CRM system accurate and up to date.
Always Represent Birmingham City FC professionally, maintaining the highest standards of performance.

What are we looking for from you?

Ability to work on own initiative and as part of a team
Strong commitment to excellent customer service
Ability to work under pressure and handle challenging situations
Ability to sell and up-sell tickets
Experience dealing with customer enquiries in person, by telephone, and via email
High level of customer care standards

Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.

Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.

Job Type: Full-time

Pay: Up to £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

staff line jobs in birmingham, eng

Matchday Ticketing Assistant

SIA Door Supervisor - Birmingham

Team Member (Delivery)

Warehouse Operative (Apex II)

Room Attendant

Front of House Staff

Maintenance Operative

Care Assistant

Helpdesk Coordinator - FTC 12 months

SIA Door Supervisor - Dudley

Warehouse Operative (Apex II) Nights

Security Officer

Bank Care Assistant

Support Worker - (Recovery) Bayberry

Customer Service Receptionist

Parking & Traffic Management Patroller

Bank Staff (Care & Support)

Bank Housekeeping Assistant

Sea Freight Operator

Catering Assistant

I want to receive the latest job alerts for staff line in birmingham, eng

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