Complex care case manager Work, Jobs in Birmingham, Wmd (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
CHC RNLD Clinical Commissioning Manager
Coventry & Warwickshire ICB —Warwick
- £50,952 - £57,349 a year
- Full-time
- Continuous improvement
- Case management
- Recruiting
- Employee assistance programme
- Sick pay
Quick apply
Social Care Facilitator
Civic Recruitment Limited —Walsall
- £22.91 an hour
- Full-time
- Hybrid work
- Case management
- Communication skills
Quick apply
Freelance Rehabilitation Assistant
Axon Neuro —Solihull
- £25 - £50 an hour
- Bachelor's degree
Quick apply
8d
Senior Paralegal- Recoveries
DWF —Birmingham
- Full-time
- Computer literacy
- Organisational skills
- Typing
CQC Registered Manager
Ignite Health & Homecare services —Worcester
- From £40,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Service Director
Active Care Group —Birmingham
- £90,000 a year
- Full-time
- Continuous improvement
- Rehabilitation centre
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager
Apollo Home Healthcare —Wolverhampton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Driving
Quick apply
Support Team Manager (Male)
Verto Living CIC —Coventry
- From £33,280 a year
- Full-time
- Supervising experience
- Team management
- In-person
- Free parking
- Store discount
Quick apply
Medical Secretary
Active Care Group —Birmingham
- Full-time
- Medical terminology
- Employee assistance programme
- Referral programme
Quick apply
Employee Relations Partner
Serco Group —Solihull
- £60,000 a year
- Full-time
- Hybrid work
- Travel
- Negotiation
- Employee assistance programme
11d
Band 7 Team Manager - Core CAMHS
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £49,387 - £56,515 a year
- Full-time
- Team management
5d
Senior Practitioner - Child Sexual Abuse and Harmful Sexual Behaviour Team
Coventry City Council —Coventry
- £45,091 - £52,413 a year
- Call to connect
- Experience working with children
- Free parking
- Annual leave
Social Care Worker
Worcestershire County Council —Upton Warren
- £28,598 - £31,022 a year
- Full-time
- Hospital
- Relocation assistance
- Annual leave
11d
Remote Clinical Coder ( Band 4 +5% R&R)
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Remote
- Mentoring
- Training & development
- Teaching
1d
Remote ACC Clinical Coder (Band 5 +10% R&R)
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Remote
- Mentoring
- Training & development
- Teaching
4d
Senior Expansion Manager UK
Fastned —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Tenancy Operations Manager
Carter Jonas —Birmingham
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Referral programme
Senior Account Manager
WORD360 Language Services —Birmingham
- £44,000 - £47,000 a year
- Hybrid work
- Leadership
- Annual leave
- Flexible schedule
Registered Manager
Zaff housing ltd —Smith's Wood
- From £30,728.29 a year
- Full-time
- Medication administration
- Experience working with individuals with disabilities
- Supervising experience
Quick apply

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ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Employee relations case handling
Stakeholder liaison
Transfer of Undertakings (Protection of Employment) Regulations 2006
Coaching
Employee relations
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Partnership building
Change leadership
HRIS
Management reporting
Budgeting
Communication skills
Analytics

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

complex care case manager jobs in birmingham, wmd

ER Manager

CHC RNLD Clinical Commissioning Manager

Social Care Facilitator

Freelance Rehabilitation Assistant

Senior Paralegal- Recoveries

CQC Registered Manager

Service Director

Business Development Manager

Support Team Manager (Male)

Medical Secretary

Employee Relations Partner

Band 7 Team Manager - Core CAMHS

Senior Practitioner - Child Sexual Abuse and Harmful Sexual Behaviour Team

Social Care Worker

Remote Clinical Coder ( Band 4 +5% R&R)

Remote ACC Clinical Coder (Band 5 +10% R&R)

Senior Expansion Manager UK

Tenancy Operations Manager

Senior Account Manager

Registered Manager

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