Owner/partner Work, Jobs in Birmingham, Wmd (with Salaries)

Field Support Specialist
FOODHUB —Birmingham
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
11d
Product Owner
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Employee discount
Performance & Culture Manager
Syensqo —Oldbury
- £125,000 - £171,000 a year
- Research
- Language training provided
Quick apply
6d
Scrum Master (Team Leader) - SaaS
Mercury —Birmingham
- From £55,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Training & development
- Free parking
- Annual leave
Quick apply
2d
HubSpot Manager
Focus Group —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Ticketing Assistant
Live Nation —Birmingham
- Full-time
- Communication skills
- Time management
2d
Research and Development Project Manager
Siemens Energy —Warwick
- Full-time
- Remote
- PMP
- Engineering
- English
- Profit sharing
Private Sector Housing Officer
Bromsgrove District Council —Bromsgrove
- £40,777 - £45,091 a year
- Call to connect
- Communication skills
- Employee assistance programme
- Employee discount
9d
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
Business Development Sales Partner (Self Employed Part Time)
Automotive Technology —Birmingham
- From £120 a day
- Part-time
- Business development
- Leadership
- Communication skills
- Work from home
Quick apply
13d
Financial Crime Transformation Lead- 12 Month Contract/ Secondment)
Barclays —Birmingham
- Continuous improvement
- Mentoring
- Communication skills
Assistant Retail Property Analyst
Signet —Birmingham
- Full-time
- Communication skills
- Employee discount
Birmingham Trade Activation Executive
Jubel —Birmingham
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Business Development Manager, Restaurant Partnerships (UK)
Table6 | The Restaurant Tour | WijnSpijs —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- English
- Business development
Quick apply
10d
Partner
HCR —Birmingham
- Business development
- Team management
- Leadership
- Annual leave
- Gym membership
5d
Product Owner
Eversheds Sutherland —Birmingham
- Analysis skills
- Agile
- Communication skills
9d
Business Development Partner – Education & sport
Game On —Birmingham
- Full-time
- Business development
- Communication skills
- School
Quick apply
10d
Airline Account Manager
Birmingham Airport —Birmingham
- Customer service
- Contracts
9d
DATA CAPTURE & USER SUPPORT OFFICER
ASTUTE APP —Birmingham
- £5 - £10 an hour
- Business development
- Recruiting
- Restaurant
Quick apply
10d
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave

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owner/partner jobs near birmingham, wmd

Field Support Specialist

FOODHUB -
Birmingham

Quick apply

Job details

Full-time
£34,258 a year
11 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

owner/partner jobs in birmingham, wmd

Field Support Specialist

Product Owner

Performance & Culture Manager

Scrum Master (Team Leader) - SaaS

HubSpot Manager

Ticketing Assistant

Research and Development Project Manager

Private Sector Housing Officer

Customer Care Agent (Hybrid)

Business Development Sales Partner (Self Employed Part Time)

Financial Crime Transformation Lead- 12 Month Contract/ Secondment)

Assistant Retail Property Analyst

Birmingham Trade Activation Executive

Business Development Manager, Restaurant Partnerships (UK)

Partner

Product Owner

Business Development Partner – Education & sport

Airline Account Manager

DATA CAPTURE & USER SUPPORT OFFICER

Travel Experience Specialist

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