Performance improvement specialist Work, Jobs in Birmingham, Wmd (with Salaries)

Account Specialist, Birmingham
EverDriven Technologies LLC —Birmingham
- £60,000 - £70,000 a year
- Microsoft Word
- Spanish
- Bachelor's degree
- Annual leave
- Employee assistance programme
Community & Partnerships Lead
ICE Creates —Sandwell
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Supervising experience
- Project management
- Health & wellbeing programme
- Work from home
Quick apply
14d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Talent Management and Development Specialist
National Gas —Warwick
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Training & development
- Leadership
3d
Head of Communication and Engagement
Government Internal Audit Agency —Birmingham
- £73,142 - £79,550 a year
- Part-time
- Presentation skills
- SharePoint
- Leadership
- Annual leave
- Employee discount
Operational Quality Improvement Specialist
JD.COM INTERNATIONAL UK LTD —Coventry
- English
- Analysis skills
- Continuous improvement
Quick apply
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Customer service
- Sick pay
Quick apply
Senior Talent Sourcing Specialist (full-time / part-time)
Bevan Brittan —Birmingham
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Research
- Employee assistance programme
6d
Road Freight Specialist
DHL —Birmingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Employee assistance programme
Paid Social Creative Specialist
JnJ Detailing Ltd —Halesowen
- £35,000 - £50,000 a year
- Full-time
- In-person
- Analytics
Quick apply
3d
Motor Operations Vehicle Specialist
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
National Operations Manager
Churchill Group —Birmingham
- Up to £50,000 a year
- Bachelor's degree
- Continuous improvement
- Driving
- Employee discount
- Sick pay
Quick apply
Key Account Coordinator
Protect Environmental Services Limited —Birmingham
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
11d
Credit Control Manager (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
12d
Mobile Device Management (MDM) Specialist
Inventus Group Limited —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
- Work from home
Quick apply
9d
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- CRM software
- Communication skills
- Free parking
- Employee assistance programme
Aircraft Refuelling Operator
World Kinect Corporation —Birmingham
- Overtime
- Computer literacy
- English
- Continuous improvement
10d
Senior Procurement Specialist
M Group —Birmingham
- Hybrid work
- Data analysis skills
- Organisational skills
- Annual leave

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performance improvement specialist jobs near birmingham, wmd

Account Specialist, Birmingham

EverDriven Technologies LLC -
Birmingham

Apply Now

Job details

£60,000 - £70,000 a year

Benefits

Annual leave
Employee assistance programme
Employee discount
Life insurance

Qualifications

Microsoft Word
Spanish
Driving Licence
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Collaboration with schools and educational staff
Bachelor's degree
Customer support
Customer interaction
Transport experience
Account management
Communication skills

Full job description

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary:

The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus.

Salary Range:

$60,000.00-$70,000.00/yr based on experience plus bonus potential

Location:

This is a remote role, but this account manager will service the Birmingham territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week.

Responsibilities:

Use effective industry skills and abilities to support our innovative transportation services
Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts
Responsible for the continuous improvement of a safe, efficient, and effective transportation system
Liaise between EverDriven and our clients while providing guidance, direction, and feedback
Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers
Develop and maintain open communication channels with project contractors, community officials, and agency staff
Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
Understand and follow safety rules established by regulatory bodies and client contracts
As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

Requirements:

Minimum education of a bachelor's degree or equivalent experience
Experience in transportation and/or operations is a plus
Strong professional communication and customer service skills
Ability to effectively work with diverse groups of customers and service providers
Set priorities wisely, multitask, and dynamically solve problems
Strong familiarity and comfort level with Microsoft Word, Excel and Outlook.
Valid Driver’s License with a good driving record.
Drug Screen and Background Check is a Condition of Employment
Daily travel as required

Benefits

Medical, Dental, Vision insurance
Virtual Doctor Visits with $0 Co-Pay
Life Insurance (company paid)
Short Term Disability Insurance (company paid)
Long-Term Disability Insurance (company paid)
Flexible Time Off (FTO)
Paid Holidays
Paid Time to Volunteer
Flex Spending Account (FSA)
401K Plan (with an awesome employer match!)
Employee Assistance Program
Employee Discounts Program

#LI-Hybrid

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Visit our website and learn more about us at www.EverDriven.com

Apply Now

Refine Your Search

performance improvement specialist jobs in birmingham, wmd

Account Specialist, Birmingham

Community & Partnerships Lead

Manager of Dedicated Implementations - EMEA

Customer Experience & Quoting Specialist

Talent Management and Development Specialist

Head of Communication and Engagement

Operational Quality Improvement Specialist

European Logistics Specialist

Senior Talent Sourcing Specialist (full-time / part-time)

Road Freight Specialist

Paid Social Creative Specialist

Motor Operations Vehicle Specialist

National Operations Manager

Key Account Coordinator

Senior Customer Service Advisor

Credit Control Manager (Client Finance - Birmingham)

Mobile Device Management (MDM) Specialist

Customer Account Specialist

Aircraft Refuelling Operator

Senior Procurement Specialist

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