Customer care specialist Work, Jobs in Birmingham (with Salaries)

Dental Receptionist
CESRC —Solihull
- From £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
8d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
12d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
5d
Lloyds Banking Group Customer Support - Birmingham
Lloyds Banking Group —Birmingham
- £26,200 - £26,950 a year
- Full-time
- Customer service
- Financial services
- Banking
1d
Bank Imaging Administrator
Spire Healthcare —Sutton Coldfield
- Part-time
- Microsoft Excel
- Computer literacy
- Medical terminology
- Free parking
- Annual leave
Temporary Accommodation Support Worker
Spring Housing Association —Stratford-upon-Avon
- £27,500 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Free parking
- Sick pay
Quick apply
11d
Tesco Colleague - Birmingham Bristol Rd Express
Tesco UK —Birmingham
- £13.28 - £14.55 an hour
- Full-time
4h
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
3d
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
4d
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Inventory / Returns Specialist
Alliance Healthcare —Birmingham
- £13.86 an hour
- 8 hour shift
- Customer service
- Warehouse experience
- Communication skills
- Free parking
- Employee assistance programme
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
2d
Office Administrator - Supplies
BCS Group —Walsall
- 8 hour shift
- Computer literacy
- Warehouse experience
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
11d
Progression Job Coach
Serco Plc —Birmingham
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
3d
Complex Care Coordinator
Apollo Home Healthcare —Wolverhampton
- From £27,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply

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customer care specialist jobs near birmingham

Dental Receptionist

CESRC
Solihull

Quick apply

Job details

Permanent | Full-time
From £14 an hour
10 days ago

Benefits

Free parking
Annual leave
Company events
Bereavement leave
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Dental receptionist
English
Front desk
Dental practice experience

Full job description

Full-Time Dental Receptionist

Join Our Specialist Dental Team

Central England Specialist Referral Centre is seeking an enthusiastic, professional, and customer-focused Dental Receptionist to become the welcoming face of our busy multidisciplinary specialist practice.

If you thrive in a fast-paced environment, enjoy providing exceptional customer service, and take pride in creating outstanding patient experiences, we'd love to hear from you.

About Us

We are a leading private specialist referral centre with an experienced team of specialist dentists, hygienists, and support staff. We are passionate about delivering exceptional patient care in a friendly, professional, and welcoming environment.

As the first point of contact for our patients and referring practices, our reception team plays a vital role in ensuring every patient receives an outstanding experience from their very first interaction.

The Role

This is a varied and rewarding front-of-house position where no two days are the same. You'll work closely with our clinical and management teams to ensure the smooth day-to-day running of the practice while delivering exceptional service to every patient.

Key Responsibilities

Welcome patients and create a warm, friendly, and professional first impression.
Manage appointment bookings and coordinate multiple specialist clinicians' diaries.
Maximise appointment utilisation and efficiently manage clinical schedules.
Process payments, arrange patient finance, and complete daily cashing up.
Support patients throughout their treatment journey and follow up after appointments.
Liaise with referring dentists and dental practices.
Handle patient enquiries professionally and efficiently.
Support the Practice Manager and clinical team with the smooth running of the practice.
Promote patient feedback and online reviews.
Assist with creating and scheduling engaging content across our social media and marketing platforms.
Help manage the practice's social media presence to maintain an engaging online profile.
Manage visitors and deliveries.
Maintain accurate patient records and gather treatment outcome data.

About You

We're looking for someone who is:

Friendly, approachable, and passionate about delivering outstanding customer service.
Professional with an excellent telephone manner.
Calm, organised, and able to prioritise effectively in a busy environment.
A proactive team player who shows initiative and takes ownership of their work.
Highly organised with excellent attention to detail.
Confident using Microsoft Word, Excel, and Outlook.
An excellent communicator with outstanding written and spoken English.

Desirable Experience

Previous dental reception or dental administration experience.
Experience using Dentally software.
Knowledge of Boxly patient finance (desirable but not essential).

Working Hours

Full-time permanent position
42–45 hours per week
One Saturday per month, with a weekday off either before or after the Saturday worked, supporting a healthy work-life balance.

Salary

From £14.00 per hour, depending on experience and qualifications.

Why Join Us?

We believe in rewarding our team and investing in their development. Benefits include:

Competitive salary based on experience and qualifications.
Opportunity to work alongside a friendly, supportive, and highly experienced specialist team.
Ongoing training and professional development.
Annual Basic Life Support (BLS) and AED training.
Complimentary annual dental examination and hygienist appointment.
An additional paid day's annual leave for your birthday.
A positive, supportive workplace where your contribution is genuinely valued.

Ready to Join Our Team?

If you're passionate about providing exceptional customer service, enjoy working as part of a professional team, and are looking for an exciting opportunity to develop your career in a specialist dental practice, we'd love to hear from you.

Apply today and become part of Central England Specialist Referral Centre, where exceptional patient care starts with exceptional people.

Job Types: Full-time, Permanent

Pay: From £14.00 per hour

Benefits:

Bereavement leave
Company events
Free parking
On-site parking

Flexible language requirement:

English not required

Experience:

Dental receptionist: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in birmingham

Dental Receptionist

Customer Experience Specialist

FM Help Desk Operative

Investigator

Clinic Receptionist

Lloyds Banking Group Customer Support - Birmingham

Bank Imaging Administrator

Temporary Accommodation Support Worker

Tesco Colleague - Birmingham Bristol Rd Express

Member Support Administrator

Customer Service & After Care Co-ordinator

Social Value Officer

Inventory / Returns Specialist

Private Patient Co-ordinator FTC

Office Administrator - Supplies

Marcus by Goldman Sachs, Call Center Representative, Birmingham

Progression Job Coach

Customer Claims Specialist

Intelligence Analyst

Complex Care Coordinator

I want to receive the latest job alerts for customer care specialist in birmingham

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