Records officer Work, Jobs in Bishopstoke, Ham (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Referral programme
Quick apply
2d
Operational Support Officer
HM Courts and Tribunals Service —Winchester
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
12d
Senior Global Admissions Officer
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
11d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Portsmouth
- £2,346 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Welfare Support Officer
Supreme Facilities LTD —Portsmouth
- £14.50 an hour
- Full-time
- English
- Mentoring
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- IT
10d
Parking Charge Officer
Portsmouth City Council —Portsmouth
- £28,239 - £32,061 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
4d
Programme Facilitator - Southampton (South Central) Outcome in a Day
HM Prison & Probation Service —Southampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
12d
Counter Fraud Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Communication skills
- Work from home
Exams Officer
City of Portsmouth College —Portsmouth
- £25,410.97 - £27,839.68 a year
- Full-time
- Administrative experience
- Organisational skills
- Time management
- Free parking
- Annual leave
Quick apply
11d
Legal Support Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Admin Officer
No Limits —Southampton
- From £25,947.47 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Aeronautical Control Room Officer
Maritime and Coastguard Agency —Fareham
- £37,985 a year
- 12 hour shift
- Presentation skills
- Travel
- IT
- Annual leave
- Employee assistance programme
11d
Global Officer (Recruitment)
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
11d
Fundraising and Marketing Assistant
Off The Record (South East Hampshire) —Havant
- £16,268 - £16,871 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Attendance Officer
Southampton City Council —Southampton
- £28,792 - £31,022 a year
- Full-time
- Customer service
- Communication skills
- School
11d
Refugee Employability Officer (Fixed term contract until 1st June 2027)
International Rescue Committee —Winchester
- £33,756.76 a year
- Bilingual
- English
- Microsoft Office
- Flexible schedule
6d
Technical Training Advisor
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
12d
Hampshire Youth Justice Business Support Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d

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Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour
2 days ago

Benefits

Referral programme

Qualifications

Customer service
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

records officer jobs in bishopstoke, ham

Customer Service Officer

Operational Support Officer

Senior Global Admissions Officer

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Welfare Support Officer

Commissioning Support Officer

Parking Charge Officer

Programme Facilitator - Southampton (South Central) Outcome in a Day

Operational Support Officer

Counter Fraud Officer

Exams Officer

Legal Support Officer

Admin Officer

Aeronautical Control Room Officer

Global Officer (Recruitment)

Fundraising and Marketing Assistant

Attendance Officer

Refugee Employability Officer (Fixed term contract until 1st June 2027)

Technical Training Advisor

Hampshire Youth Justice Business Support Officer

I want to receive the latest job alerts for records officer in bishopstoke, ham

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