Quality team Work, Jobs in Blackbird Leys, Oxf (with Salaries)

Customer Services Co-ordinator
Eleanor Hospital Logistics —Oxford
- From £30,000 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Data entry
- Free parking
Quick apply
11d
Sales Assistant - UNIQLO Oxford Westgate
UNIQLO —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Warehouse and Despatch Operative
Mayfield Press Limited —Oxford
- Full-time
- Computer literacy
- Forklift
- Organisational skills
Quick apply
Quality Improvement Officer
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £41,771 - £45,091 a year
- Part-time
- Continuous improvement
- Contracts
- Annual leave
- Employee assistance programme
13d
Hygiene Technician
HTG Trading Ltd —Oxford
- £28,000 a year
- Overtime
- No experience needed
- Annual leave
- Sick pay
Quick apply
13h
Pharmacy Homecare Invoicing Clerk
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
- No experience needed
- Databases
- Communication skills
7h
Machine Operator
Mayfield Press (Oxford) Ltd. —Oxford
- Full-time
- English
- Maths
- Quality control
Quick apply
Admin Assistant
Oxford University Hospitals NHS Foundation Trust —Headington
- £25,760 - £27,476 a year
- Part-time
- Windows
- Microsoft Office
- Databases
1h
Kitchen Supervisor
Dolce Ltd —Oxford
- £15 an hour
- Part-time
- Inventory control
- Team management
- Cleaning
- Employee assistance programme
Quick apply
Technician
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- No experience needed
- University
- Annual leave
Empty Homes Data Co-Ordinator
A2Dominion Group —Oxford
- £32,248 - £35,000 a year
- Data analysis skills
- Data entry
- Communication skills
- Employee discount
Junior/Associate Scientist
MoA Technology —Oxford
- Full-time
- Microsoft Word
- Computer literacy
- Laboratory experience
- Annual leave
- Employee assistance programme
Warehouse Operative/Picker
Westfield Fasteners Ltd —Aylesbury
- £12.71 - £13.46 an hour
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
Quick apply
Workshop Assistant
Recare Limited —Long Hanborough
- £27,000 - £29,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
Quick apply
Dental Receptionist
Winslow Dental Practice —Winslow
- £14 - £16 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Sales Advisor/Customer Service Advisor
Westfield Fasteners Ltd —Aylesbury
- £26,500 - £29,500 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Void Charge Hand
Soha Response —Didcot
- Up to £39,992 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Bereavement leave
Quick apply
7d
Stock Assistant
Aldi —Oxford
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Store Assistant
Aldi —Abingdon
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Geospatial & Data Analyst
Evenlode Landscape Recovery Limited —Oxford
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- AI
- Annual leave
- Flexitime
Quick apply
4d

I want to receive the latest job alerts for quality team in blackbird leys, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Co-ordinator

Eleanor Hospital Logistics -
Oxford

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
11 days ago

Benefits

Free parking
Employee mentoring programme
Canteen
On-site parking

Qualifications

Computer literacy
Ticket management
Logistics
Internal department liaison
Microsoft Office Suite
Continuous improvement
Ticket management systems
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

Customer Services Coordinator Role Purpose

Please note: Visa sponsorship is not available for this role.

Eleanor Hospital Logistics is seeking a Customer Services Coordinator to support the Customer Services Support Centre (CSSC) across the Oxford Kitting & Carting (OKC) programme and wider surgical logistics operation.

The postholder will provide day-to-day operational support, acting as a key point of contact between theatres, clinical teams, CSSD, warehouse operations, transport providers and procurement teams. The role focuses on coordinating customer enquiries, resolving operational issues, supporting theatre readiness and ensuring the timely movement of surgical equipment, consumables and inventory.

Key ResponsibilitiesOperational Support

Support the daily operation of the Customer Services Support Centre (CSSC).
Coordinate communication between theatres, warehouse teams, CSSD, transport providers and procurement.
Assist with theatre scheduling activities, including changes, cancellations and emergency requests.
Monitor and escalate issues relating to consumables, implants, instrument trays and theatre readiness.
Support the movement and tracking of theatre carts, totes and inventory using operational systems.
Assist with business continuity and emergency operational procedures when required.

Customer Service

Respond to customer enquiries promptly and professionally.
Log, monitor and update customer requests using ticketing systems.
Escalate operational issues in line with agreed procedures.
Maintain accurate records of customer interactions and operational activities.
Support service performance by meeting response time and service level targets.

Systems & Inventory

Use inventory and tracking systems to monitor stock movements and product availability.
Assist with maintaining accurate inventory records and operational data.
Support stock reconciliations and report discrepancies where identified.
Ensure operational records are accurate and support audit and traceability requirements.

Compliance & Quality

Follow infection prevention, health and safety, security and operational procedures.
Comply with Standard Operating Procedures (SOPs) and NHS governance requirements.
Support operational testing, audits and continuous improvement activities.
Help maintain high standards of patient safety and service quality.

Communication

Build positive working relationships with clinical and operational teams.
Provide updates on customer enquiries, stock availability and operational issues.
Work collaboratively across departments to ensure efficient service delivery.

Person SpecificationEssential

Experience in customer service, administration or operational support.
Strong organisational and communication skills.
Ability to prioritise tasks and work in a fast-paced environment.
Good attention to detail and problem-solving skills.
Competent in using Microsoft Office and computer-based systems.

Desirable

Experience within the NHS, healthcare or logistics environment.
Knowledge of inventory management or tracking systems.
Experience supporting theatre, warehouse or clinical services.

Core Competencies

Customer focus
Communication skills
Organisation and coordination
Teamwork
Problem solving
Attention to detail
Digital systems competency
Adaptability

Operational Interfaces

The role will work closely with:

Theatre Teams
CSSD Teams
Warehouse Operations
Transport Teams
Procurement
Customer Services Support Centre (CSSC)
Clinical Support Teams
Suppliers

Key Performance Indicators

Customer enquiry response times
Ticket resolution within agreed timescales
Accuracy of inventory records
Timely escalation of operational issues
Customer satisfaction
Compliance with operational procedures
Data accuracy and system updates

Additional Requirements

Flexibility to work operational hours, including weekends and bank holidays where required.
Completion of mandatory NHS and company training.
Compliance with PPE, infection prevention and health and safety procedures.
Participation in continuous improvement and operational support activities.

Benefits

Employee mentoring programme
Free parking
On-site parking

Work Location: In person

Pay: From £30,000.00 per year

Benefits:

Canteen
Employee mentoring programme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

quality team jobs in blackbird leys, oxf

Customer Services Co-ordinator

Sales Assistant - UNIQLO Oxford Westgate

Warehouse and Despatch Operative

Quality Improvement Officer

Hygiene Technician

Pharmacy Homecare Invoicing Clerk

Machine Operator

Admin Assistant

Kitchen Supervisor

Technician

Empty Homes Data Co-Ordinator

Junior/Associate Scientist

Warehouse Operative/Picker

Workshop Assistant

Dental Receptionist

Sales Advisor/Customer Service Advisor

Void Charge Hand

Stock Assistant

Store Assistant

Geospatial & Data Analyst

I want to receive the latest job alerts for quality team in blackbird leys, oxf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected