Service manager Work, Jobs in Blackwater, Ham (with Salaries)

Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Trainee Property Manager
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Mental Health and Wellbeing Practitioner - Term Time
The Dare2Dream Foundation —Farnborough
- £24,067 - £26,599 a year
- Full-time
- Experience working with children
- Driving
- Travel
- Employee discount
Quick apply
5d
Recruitment & Project Coordinator
Flexjet Europe —Farnborough
- Full-time
- Hybrid work
- Communication skills
Quick apply
Service Improvement Manager - Property Management
LRG —Camberley
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
Quick apply
Property Manager
Waterfords Estate Agents —Fleet
- £30,000 a year
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
11d
Business Administrator - Farnborough
Inspire Neurocare —Farnborough
- £34,099.56 a year
- Administrative experience
- Team management
- Front desk
- Employee assistance programme
- Referral programme
2d
Senior Administration Officer
Rushmoor Voluntary Services (RVS) —Farnborough
- £30,000 a year
- Temporary
- Customer service
- Microsoft Office
- Databases
- Free parking
- Annual leave
Quick apply
3d
Operations Manager
Forest Health —Bracknell
- £35,000 - £40,000 a year
- Full-time
- Team management
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
1d
Service Delivery Manager (Street Cleansing)
Krinkels UK —Bracknell
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Writing skills
- Supervising experience
Quick apply
Team Leader _ Property Management
Chancellors —Camberley
- £34,000 a year
- Hybrid work
- Team management
- Mentoring
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Retail Supervisor (16 hrs)
Deichmann —Camberley
- Up to £13.91 an hour
- Part-time
- Supervising experience
- Retail management
- Cash handling
Customer Care Associate
LRG —Camberley
- Remote
- Social media management
- Communication skills
Quick apply
Assistant People and Culture Manager
Pennyhill Park Hotel & Spa —Bagshot
- £38,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Junior Project Manager
Cimspa —Woking
- Hybrid work
- Travel
10d
Delivery Team Trainer
Evri —Bracknell
- £30,000 a year
- Full-time
- Travel
- Mentoring
8d
Junior Project Manager
Cevitr Ltd —Farnborough
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
2d
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply

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service manager jobs near blackwater, ham

Head of Training

LRG -
Camberley

Quick apply

Job details

Permanent

Benefits

Company pension
Private medical insurance

Qualifications

Succession planning
Stakeholder liaison
Change management
Project management
Stakeholder coordination
Budget planning
Continuous improvement cycles oversight
Team management
Organisational skills
Change leadership
Management reporting
Training & development
Employee engagement
Leadership
Learning and development experience
Communication skills
Stakeholder management

Full job description

Job Title: Head of Training

Department: HR - Learning & Development

Reporting To: Chief People Officer

Location: Hybrid/Office-Based with travel

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Role Purpose:

The Head of Training is responsible for developing, leading and delivering the organisation's learning and development strategy across all areas of the LRG business. The role ensures employees possess the knowledge, skills and professional competencies required to deliver exceptional customer service, maintain regulatory compliance, and achieve commercial objectives.

This role is not looking for someone that has had years of experience running training sessions but someone who is motivated to providing exceptional training facilities across the group through their teams of highly experienced trainers and managers. The role will oversee the design, implementation and evaluation of training programmes for all divisions across the group estate, while promoting a culture of continuous professional development.

Key Responsibilities:

Learning & Development Strategy

Develop and implement a company-wide training and development strategy aligned with business objectives and the company pillars.

Create the environment, systems and standards for excellent learning.

Identify current and future skills gaps across the organisation.

Establish learning pathways for new starters, managers, and senior leaders.

Create annual training plans and budgets.

Ensure learning initiatives support employee engagement, retention, and performance.

Ensure teams design and deliver high-quality training programmes using a blend of classroom, virtual and e-learning methods.

Ensure training materials, manuals, guides and digital learning content is accurate and up to date.

Ensure all training reflects current UK property legislation and industry best practice.

Maintain mandatory training programmes are completed with a compliance rate of 95% across the group

Support succession planning and talent development initiatives.

Ensure acquisitions are successfully onboarded into the group

Managing relationships with L&D suppliers and external suppliers

Work closely with the wider HR management team

Establish KPIs to measure training effectiveness.

Analyse learning outcomes and business performance data.

Produce regular reports for senior leadership.

Continuously improve training programmes based on feedback and results.

Partner with operational leaders to understand training needs.

Build relationships with external training providers and industry bodies.

Act as the organisation's subject matter expert on learning and development.

Lead, develop and manage the training teams through the management structure.

Set objectives and performance standards for direct reports.

Manage departmental budgets and resources effectively.

What we are looking for:

Essential Skills

Ability to influence stakeholders at all levels and the desire to provide engaging training for all employees, through a high performing team.

Strong leadership and people management capability, as well as stakeholder engagement and influencing at senior level.

Strategic thinking and commercial awareness, whilst ensuring operational excellence.

Excellent communication skills and relationship building skills

Project management, organisational skills and budget management

Change and transformation leadership

Desirable, but not essential experience

Experience in Learning & Development, Training Management or Organisational Development.

Experience within the UK property sector, including estate agency, lettings, property management, housing or related industries. With strong awareness of industry regulations and compliance.

Proven experience designing and implementing large-scale training programmes.

Benefits:

Competitive base salary and benefits

Enhanced pension scheme

Private Medical insurance

Death in Service insurance

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

service manager jobs in blackwater, ham

Head of Training

Inbound Service Delivery Lead

Trainee Property Manager

Customer Success Advisor

Mental Health and Wellbeing Practitioner - Term Time

Recruitment & Project Coordinator

Service Improvement Manager - Property Management

Property Manager

Business Administrator - Farnborough

Senior Administration Officer

Operations Manager

Service Delivery Manager (Street Cleansing)

Team Leader _ Property Management

Retail Supervisor (16 hrs)

Customer Care Associate

Assistant People and Culture Manager

Junior Project Manager

Delivery Team Trainer

Junior Project Manager

Customer Success Manager

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