Service desk support Work, Jobs in Bloxham, Oxf (with Salaries)

Technical Support Analyst
hireful —Banbury
- £35,000 - £40,000 a year
- Full-time
- Work from home
Quick apply
Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
Treatment Care Coordinator/Compliance Lead
MILTON DENTALPRACTICE —Chipping Norton
- £32,000 - £33,500 a year
- Full-time
- Sales
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
Receptionist - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Front desk
- Training & development
- Leadership
- Employee discount
Quick apply
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
4d
Telematics Service Desk Analyst
MSX International —Gaydon
- Up to £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
Recruitment Consultant
DentalElite —Rugby
- £31,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Databases
- Business development
- Annual leave
- Work from home
Quick apply
3d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
7d
Service Desk Team Leader
Advania UK —Milton Keynes
- £40,000 - £50,000 a year
- Hybrid work
- Team management
- Recruiting
4d
Resident Experience Advisor - Part Time
iQ Student Accomodation —Oxford
- £13,750 - £27,500 a year
- Part-time
- Hotel
- Front desk
- Annual leave
Night Porter/Receptionist
Burnside Hotel —Stratford-upon-Avon
- £12.71 - £13.00 an hour
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
Quick apply
7d
Customer Service Advisor
Nominet —Oxford
- Rotating shift
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
2d
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Airdesk Operations Coordinator
The Air Ambulance Service —Coventry
- £31,629.94 - £31,629.95 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
9d
Cashier - Bicester (Part Time - 8 Hours)
Hugo Boss —Bicester
- 8 hour shift
- CRM software
- Customer service
- Cash handling
8d
Night Supervisor
AccorHotel —Oxford
- £27 - £28 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
Quick apply
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
Weekend Lodge Porter
Balliol College —Oxford
- £11,146 a year
- Part-time
- Computer literacy
- University
- Front desk
- Employee discount
2d
IT Support Engineer
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- Overtime
- Communication skills
- Referral programme
4d
Accommodation Officer
Brasenose College —Oxford
- £32,278 - £37,508 a year
- Weekend availability
- Hotel
- University
- Guest services
- Annual leave
- Employee assistance programme
10d

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service desk support jobs near bloxham, oxf

Technical Support Analyst

hireful -
Banbury

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Work from home

Qualifications

Technical troubleshooting
ITIL Certification
Incident queue management
IT service management
Ticket management
Process improvement
Zendesk
ServiceNow
Customer support
Problem management
Customer interaction
Root cause analysis
Help desk

Full job description

Our client is a growing UK Software product company providing workforce management software to 100’s of customers across the UK. They're investing in the maturity of their support function and are looking for a Technical Support Analyst (1st line / Service Management) to help shape how they deliver service, working closely with Product and Engineering.

Location: Banbury, but work from home & remote available. Good commutes form Rugby, Oxford, Coventry, Leamington Spa, Northampton, Milton Keynes, etc Salary: £35,000 to £40,000 basic plus benefits. Working arrangement: hybrid, with core weekday hours and a weekend support rota every 4-6 weeks (additional compensation applies).

What you'll be doing

Work the front line alongside the support team, triaging tickets and resolving customer issues within SLA.
Own the lifecycle of significant incidents, from triage through to resolution and post-incident review.
Build a lightweight problem management practice, driving root-cause analysis with Engineering.
Act as the bridge between Customer Success, Product and Engineering during escalations.
Improve ticketing tools, workflows and reporting to strengthen the wider support function.
Coach support agents on troubleshooting technique and customer communication.

What you need to bring

Demonstrable experience in a support, service desk or ITSM role.
Strong working knowledge of ITIL practices, particularly Incident and Problem Management.
Direct customer-facing experience, comfortable handling difficult conversations with customers and stakeholders.
A track record of improving support processes, not just working within them.
Hands-on experience with an ITSM platform such as Zendesk, Jira Service Management or ServiceNow (desirable: Zendesk administration, ITIL 4 Foundation certification).

Why you'll love this job

Real influence over how a growing support function is built, with scope to grow into leading it.
A chance to provide a support function at a Software company (SaaS), not just traditional “IT support”
A small, close-knit team where your work and impact are visible.
Genuine investment in your development, including support for ITIL certification.

If you're ready to bring structure, judgement and real improvement to a growing support function, we'd love to hear from you. Apply now to find out more about this exciting opportunity.

Quick apply

Refine Your Search

service desk support jobs in bloxham, oxf

Technical Support Analyst

Guest Service Agent - Soho Farmhouse

Treatment Care Coordinator/Compliance Lead

Receptionist - Soho Farmhouse

Help Desk Operator

Telematics Service Desk Analyst

Recruitment Consultant

1st / 2nd Line IT Support Analyst

Service Desk Team Leader

Resident Experience Advisor - Part Time

Night Porter/Receptionist

Customer Service Advisor

IT Service Desk Analyst

Airdesk Operations Coordinator

Cashier - Bicester (Part Time - 8 Hours)

Night Supervisor

IT Support Technician

Weekend Lodge Porter

IT Support Engineer

Accommodation Officer

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