Receptionist Work, Jobs in Bodelwyddan, Wls (with Salaries)

Customer Care Coordinator
Castle Green Homes —St. Asaph
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
- Life insurance
Quick apply
1d
Clerical Officer/Receptionist
Betsi Cadwaladr University Health Board —Rhyl
- £26,300 a year
- Part-time
- Hospital
- Front desk
3d
SDEC Receptionist
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,813 - £27,890 a year
- Overtime
- Administrative experience
- Organisational skills
- Front desk
4d
Relief Admin Support
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
4d
Receptionist/Legal Secretarial Support
Swayne Johnson Solicitors —Llandudno
- £24,000 - £24,500 a year
- Full-time
- Front desk
- Typing
- In-person
- Sick pay
Quick apply
14d
Receptionist
No.22 Implants and Aesthetic Dentistry —Wirral
- £13.00 - £14.50 an hour
- Part-time
- English
- Accounting
- In-person
Quick apply
3d
Legal Secretary/Receptionist
Swayne Johnson Solicitors —Mold
- £24,000 - £24,500 a year
- Part-time
- Computer literacy
- Administrative experience
- Front desk
Quick apply
20h
Secretary/PA
Gutterman Services —Liverpool
- £450 - £500 a week
- Weekend availability
- Remote
- Administrative experience
- QuickBooks
- Organisational skills
- Flexitime
- Work from home
Quick apply
23h
Hotel Receptionist
The Goat Restaurant —Llandudno
- £12.71 an hour
- Part-time
- Hospitality
- Computer literacy
- Hotel
- Employee discount
Quick apply
Receptionist - Full Time
Hillbark Hotel & Spa —Wirral
- From £29,750 a year
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
23h
Care Home Administrator
Bod Hyfryd Care Home —Flint
- £29,000 a year
- Full-time
- Human resources
- Contracts
- Front desk
- Paid training
- Annual leave
Quick apply
10d
Reception Team Member - Part Time
Travelodge —Eastham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Administrator Veterinary Receptionist
Grange Veterinary Hospital —Mold
- £13.00 - £13.50 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
8d
Host / Reception Team Member
Village Hotels - St Davids - Reception / Nights —Ewloe
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Admin Assistant - Care Home
Barchester Healthcare —Chester
- £14.22 an hour
- Front desk
- Computer skills
- Employee discount
- Referral programme
Quick apply
19h
Receptionist
Palé Hall —Bala
- 8 hour shift
- Computer literacy
- Hotel
- Organisational skills
- Employee discount
Quick apply
Medical Receptionist/Administration - 6 Months Fixed Term Maternity Cover
Plas Meddyg Surgery —Rhuthun
- £12.71 an hour
- Temporary
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
11d
Trainee Dental Nurse/Receptionist or Qualified Dental Nurse
Smilebay —Deeside
- £8.50 - £15.00 an hour
- Full-time
- In-person
- Communication skills
Quick apply
8d
Receptionist
Spire Healthcare —Wirral
- £9,952.80 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Annual leave
2d
Family Hub Navigator
First Steps Enterprise Limited —Liverpool
- £14.02 an hour
- Part-time
- Experience working with children
- Organisational skills
- Front desk
Quick apply

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receptionist jobs near bodelwyddan, wls

Customer Care Coordinator

Castle Green Homes -
St. Asaph

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Front desk
Customer interaction
Communication skills
A Level

Full job description

Job Specification: Customer Care Coordinator

Position: Customer Care Coordinator

Job Description:

As a Customer Care Coordinator at Castle Green Homes, you will play a vital role in ensuring the seamless management of the Willow portal and providing outstanding support to the Customer Care team. Your primary responsibilities will revolve around responding to customer repair requests and inquiries promptly, contributing to enhancing the overall customer journey and maintaining the company's high NHBC rating. Additionally, you will be involved in developing reporting systems to identify customer issues and complaints' root causes, as well as coordinating appointments and communication with various stakeholders.

Key Responsibilities:

Willow Portal Management: Handle customer repair requests and communications via the Willow portal, ensuring timely responses and resolutions to meet or exceed customer expectations.

Administrative Support: Provide administrative assistance to the Customer Care team, maintaining accurate records, managing documentation, and handling day-to-day operational tasks.

Customer Service Improvement: Actively contribute to enhancing the overall service delivery to customers by identifying areas for improvement in the customer journey and proposing actionable solutions.

NHBC Survey Management: Promote and actively contribute to the management of NHBC 8-week and 9-month surveys to maintain Castle Green Homes' 5-star rating.

Develop and maintain reporting systems to analyse customer issues and complaints, extracting valuable insights to be shared with the Senior Management team.

Appointment Scheduling: Efficiently schedule appointments between customers, Castle Green Technicians, and external contractors/suppliers, ensuring optimal coordination and communication.

Interdepartmental Liaison: Collaborate with other departments and external partners and stakeholders when necessary to facilitate smooth operations and customer support.

Reception Support: As required, assist with main Reception duties on an ad hoc basis, such as providing cover during periods of absence.

Adaptability: Demonstrate the ability to handle multiple tasks and prioritise workloads effectively to meet deadlines and maintain excellent customer service standards.

Required Skills:

Prioritisation: Strong ability to prioritise and organize workloads efficiently, ensuring timely resolution of customer queries and issues.

Communication Skills: Excellent telephone manners and written communication skills to interact with customers and stakeholders professionally.

Team Player: Capable of working effectively as part of a team, collaborating with colleagues to achieve common goals.

Initiative: Able to work independently and unsupervised, managing your own schedule and taking the initiative to handle tasks effectively.

Benefits:

Company events
Company pension
Life insurance
On-site parking
Private medical insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus scheme

Ability to commute/relocate:

St Asaph

Education:

A-Level or equivalent (preferred)

Work Location:

In person

Job Types: Permanent, Full-time

Benefits:

Company events
Company pension
Private medical insurance

Ability to commute/relocate:

St. Asaph LL17 0LJ: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Housebuilding Industry: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in bodelwyddan, wls

Customer Care Coordinator

Clerical Officer/Receptionist

SDEC Receptionist

Relief Admin Support

Receptionist/Legal Secretarial Support

Receptionist

Legal Secretary/Receptionist

Secretary/PA

Hotel Receptionist

Receptionist - Full Time

Care Home Administrator

Reception Team Member - Part Time

Administrator Veterinary Receptionist

Host / Reception Team Member

Admin Assistant - Care Home

Receptionist

Medical Receptionist/Administration - 6 Months Fixed Term Maternity Cover

Trainee Dental Nurse/Receptionist or Qualified Dental Nurse

Receptionist

Family Hub Navigator

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