Gp surgery Work, Jobs in Bognor Regis (with Salaries)

Contact Centre Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee assistance programme
- Employee discount
3d
Medical Receptionist
Parklands Surgery —Chichester
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Patient Services Supervisor for a GP Surgery
New Pond Row Surgery —Lancing
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
9d
Medical Receptionist
Lavant Road Surgery —Chichester
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- English
- Store discount
- Employee discount
Quick apply
4d
Pharmacist
Boots —Bognor Regis
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Practice Administrator to include Medical Secretarial duties
Parklands Surgery —Chichester
- Part-time
- Microsoft Outlook
- Word processing
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
10d
Operations Manager
Southbourne Surgery —Emsworth
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
8d
Boots Healthcare Logistics Driver
Boots —Havant
- £13.12 an hour
- Part-time
- Heavy lifting
- Driving
- Employee assistance programme
- Employee discount
8d
Medical Receptionist - GP Surgery
Adur Health Partnership —Southwick
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
- Employee discount
Quick apply
5d
Salaried GP
Integrated Care 24 Ltd —Brighton
- £84,660 a year
- Communication skills
- Annual leave
- Employee assistance programme
Care Navigator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
12d
GP Receptionist
The Grange Surgery —Petersfield
- From £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
4d
Health Care Assistant - Argyll House Surgery
One Wight Health —Ryde
- Full-time
- Microsoft Outlook
- Microsoft Office
- Patient care
4d
Receptionist
Seven Dials Medical Centre —Brighton
- £13.11 an hour
- Part-time
- Microsoft Word
- Customer service
- Organisational skills
- Sick pay
Quick apply
3d
Triage Care Co-ordinator
Oaks Healthcare —Waterlooville
- £13.35 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
10d
Call Handler / Receptionist
Swan Medical Group —Petersfield
- From £12.97 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
GP - Salaried
Willow Green Surgery —Littlehampton
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
Quick apply
2d
Ward Administrator
University Hospitals Sussex NHS Foundation Trust —Worthing
- £25,760 - £27,476 a year
- Full-time
- Computer skills
3d
Salaried General Practioner 6 month Contract
Grayshott Surgery —Hindhead
- £69,000 - £71,400 a year
- Full-time
- In-person
- Care plans
- Annual leave
Quick apply
5d
Advanced Nurse Practitioner - Esplanade Surgery
Esplanade Surgery —Ryde
- Part-time
- Master's degree
- Communication skills
- Nursing

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Contact Centre Customer Service Advisor

Fittleworth -
Littlehampton

Apply Now

Job details

Permanent | Full-time
£27,007 a year
3 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service
Phone etiquette
Communication skills
Time management

Full job description

Role Summary

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills and Experience

Proven ability to handle customer enquiries with patience, empathy, and friendly phone manner.
Experience working in a fast‑paced, high‑volume customer service role, managing multiple tasks efficiently.
Able to take initiative, work independently, and stay focused without close supervision.
Strong multitasking and time‑management skills, with the ability to prioritise effectively and meet deadlines.
Resilient, proactive team player with clear communication skills and a collaborative approach.
High attention to detail when processing orders, prescriptions, and updating client records.
Comfortable using various computer systems and quick to learn new software or tools.
Phone‑based customer service experience is desirable but not essential.

What we Offer

Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
8.5% employer pension contribution
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

About Us

Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high‑performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut‑to‑fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

Apply Now

Refine Your Search

gp surgery jobs in bognor regis

Contact Centre Customer Service Advisor

Medical Receptionist

Patient Services Supervisor for a GP Surgery

Medical Receptionist

Pharmacist

Practice Administrator to include Medical Secretarial duties

Operations Manager

Boots Healthcare Logistics Driver

Medical Receptionist - GP Surgery

Salaried GP

Care Navigator

GP Receptionist

Health Care Assistant - Argyll House Surgery

Receptionist

Triage Care Co-ordinator

Call Handler / Receptionist

GP - Salaried

Ward Administrator

Salaried General Practioner 6 month Contract

Advanced Nurse Practitioner - Esplanade Surgery

I want to receive the latest job alerts for gp surgery in bognor regis

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