Customer experience manager Work, Jobs in Borehamwood, Hrt (with Salaries)

Estates Manager (Building Manager)
Praxis Facilities Management —Borehamwood
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Communication skills
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Hammersmith - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Hammersmith and Fulham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Out of Home Site Manager
Titchfield Group —Hatfield
- £30,000 - £38,000 a year
- Microsoft Excel
- Engineering
- IT
- Employee discount
- Sick pay
Quick apply
Assistant Store Manager
Aldi —Borehamwood
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Operations Manager
InspireAll —Borehamwood
- £30,000 - £32,000 a year
- Weekend availability
- Management
- First Aid Certification
- Store discount
- Employee assistance programme
Quick apply
13d
Customer Resolutions Team Manager
ArvatoConnect —Datchet
- £34,696 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Financial services
13d
Programme Manager - Digital Transformation & Customer Experience
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Agile
Showroom Manager – BYD High Wycombe
ADVANCE VAUXHALL (MAIN DEALER) —High Wycombe
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Hotel Manager
Atlas Hotels —Hemel Hempstead
- Up to £42,250 a year
- 8 hour shift
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
12d
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Customer Marketing Specialist
Medtronic —Watford
- £54,400 - £81,600 a year
- Full-time
- Remote
- Sales
- Project management
- Travel
Customer Experience Manager, Strategic Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
4d
Reservations and Events Manager
Valor Hospitality —Hemel Hempstead
- £34,000 a year
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Sports Centre Duty Manager (Part Time)
St Albans School —St Albans
- £26,692 a year
- Part-time
- Customer service
- First Aid Certification
- In-person
- Free parking
- Gym membership
Quick apply

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customer experience manager jobs near borehamwood, hrt

Estates Manager (Building Manager)

Praxis Facilities Management
Borehamwood

Quick apply

Job details

Full-time
£35,000 - £45,000 a year

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Maintenance
Communication skills

Full job description

Description

Building / Estates Manager

Location: Location is
Limelight, Elstree Way | Borehamwood | WD6 1JH (fully site based)

Key Asset information: Grade A office scheme comprised of three interconnected buildings with an underground car park in a prime location within Borehamwood. On site café, Gym, Business lounge, shower facilities

Hours: Full-time, Monday to Friday (8:30am – 5:30pm) - On-site, 5 days per week

Role Overview

We’re looking for a hands-on Building / Estates Manager to represent Praxis Facilities Management.

The role:

We’re looking for a proactive and hands-on Building Manager to take ownership across three interconnected buildings and an underground car park at our Borehamwood site (Limelight).

This is a highly visible role where you’ll be the day-to-day presence on site, responsible for delivering an excellent tenant experience, maintaining high building standards, and ensuring smooth operational performance across all three assets.

You’ll coordinate FM and contractor activity, resolve issues quickly and effectively, and ensure our buildings are run with consistency, control and pride.

We’re particularly interested in someone who brings initiative and ideas especially around ESG, sustainability, and tenant engagement including creating opportunities for community building through networking events, charitable initiatives, and occupier-focused activity.

Above all, this role is about balancing operational control, cost discipline, and outstanding customer service, ensuring tenants enjoy a high-quality, well-managed environment every day.

Main duties:

Act as the visible on-site representative for the building, ensuring tenants, visitors and stakeholders receive a professional and responsive service.
Maintain high standards of building presentation, cleanliness, safety and the overall environment across occupied and communal areas.
Respond promptly and professionally to tenant queries, issues and requests, ensuring matters are recorded, progressed and followed through.
Build strong working relationships with tenants, occupiers, contractors, Property Management and Facilities Management colleagues.
Conduct regular building inspections, identifying defects, presentation issues, compliance concerns and operational risks.
Ensure maintenance, cleaning, compliance and building issues are escalated appropriately and tracked through to resolution.
Coordinate contractor attendance on site, ensuring access arrangements, permits and site procedures are followed.
Support planned and reactive maintenance activities, including coordinating access, communication and completion records.
Monitor key building systems and escalate faults relating to CCTV, alarms, access control, fire systems and other site infrastructure.
Support health, safety and compliance activities, including inspections, records, corrective actions and risk escalation.
Maintain accurate site records, inspection reports, communication logs, meter readings and contractor records.
Complete reporting requirements accurately and within agreed timescales.
Support tenant move-ins, move-outs and occupier changes, ensuring activities are coordinated and completed efficiently.
Support projects, procurement activities and site works, including contractor coordination and maintaining accurate records.
Communicate clearly with tenants and internal stakeholders regarding works, disruption, access requirements, building updates, and issue resolution.
Identify recurring issues, service gaps, or tenant concerns and escalate them with practical recommendations.
Protect the tenant experience by ensuring standards are maintained and avoidable disruption is minimised.
Contribute positively to the wider Property Management function by maintaining professionalism, ownership, and clear communication.

Requirements, Skills and Competencies

Building management, front of house, facilities, or customer-facing operational experience.
Strong tenant, occupier and visitor service skills.
Practical understanding of building operations, maintenance issues, and contractor coordination.
Working knowledge of health and safety, site procedures, and compliance records.
Confident coordinating contractors, access, permits, and site activity.
Able to identify defects, risks, and presentation issues early.
Clear written and verbal communication skills.
Strong organisation, record keeping, and follow-through.
Able to manage competing requests while maintaining control of priorities.
IOSH, NEBOSH, or a relevant facilities qualification is desirable.

Personal Qualities and Standards

Takes pride in the building and maintains high standards.
Acts quickly when issues arise and maintains visible ownership on site.
Communicates clearly and professionally at all times.
Keeps tenants informed, supported, and engaged.
Follows through on tasks until fully resolved.
Challenges poor standards and avoids unnecessary disruption.
Keeps records accurate and up to date.
Represents Praxis with professionalism.
Operates with accountability, presence, and a strong sense of ownership.

Why join Praxis:

This is a great opportunity to join a high-performing, entrepreneurial business where you’ll have real ownership of your site and the chance to make a visible impact day-to-day.

Our Values

Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.

Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.

Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.

Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.

Action This Day | We do not defer or delay. Anything that can be done today, is done today.

Benefits

Highly competitive salary DOE
Discretionary bonus scheme
25 days holiday per year plus bank holidays
Private Medical Insurance (medical history disregarded)
Healthcare Cash Plan
5% Company pension contribution
3x Life Assurance
Cycle to work scheme
Employee Assistance Programme

About Praxis Facilities Management

Praxis Facilities Management Ltd (“PFM”) provides the necessary on-site services to Praxis Real Estate Management managed properties which includes 400+ directly employed individuals covering management, operations, marketing, security, administration, maintenance, and cleaning.

Pay: £35,000.00-£45,000.00 per year

Quick apply

Refine Your Search

customer experience manager jobs in borehamwood, hrt

Estates Manager (Building Manager)

Business Development Manager (BDM) - Hammersmith - Circa 41k Package - 53k OTE Uncapped

Assistant Customer Service Manager

Out of Home Site Manager

Assistant Store Manager

Operations Manager

Customer Resolutions Team Manager

Programme Manager - Digital Transformation & Customer Experience

Showroom Manager – BYD High Wycombe

Hotel Manager

Customer Service Executive - Full Time

Online Merchandiser

Delivery Manager

Experienced Customer Logistics Coordinator

Customer Success Supervisor

Senior Customer Success Manager - UK

Customer Marketing Specialist

Customer Experience Manager, Strategic Enterprise

Reservations and Events Manager

Sports Centre Duty Manager (Part Time)

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