Guest services Work, Jobs in Bournemouth, Eng (with Salaries)

Sales and Events Co-Ordinator
The Hermitage Hotel —Bournemouth
- Full-time
- Sales
- Customer service
- English
- Free parking
- Annual leave
Quick apply
3d
Income Maximisation Benefits Adviser
Bournemouth Foodbank —Bournemouth
- £14.00 - £14.60 an hour
- Overtime
- In-person
- Communication skills
- Negotiation
- Sick pay
Quick apply
3d
Leisure Attendant
The Elite Venue Selection —Bournemouth
- Part-time
- Hospitality
- Management
- Hotel
- Employee discount
- Referral programme
Quick apply
14d
Food & Beverage Host
Grosvenor Casinos —Bournemouth
- Weekend availability
- Hospitality
- In-person
Quick apply
Ground Floor - Team Member
Premier Inn —Bournemouth
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
11d
Guest & Owner Experince Supervisor - Hoburne Park
Hoburne —Christchurch
- £28,865.03 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee assistance programme
- Employee discount
5d
Seasonal Assistants
Bournemouth Oceanarium —Bournemouth
- Part-time
- Hospitality
- English
- IT
- Employee discount
Nights Team Member
Premier Inn —Bournemouth
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
13d
Front of House
Premier Inn —Poole
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Guest Service Assistant full time 40 hours
Holiday Inn Bournemouth —Bournemouth
- £12.71 an hour
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
12d
Cluster General Manager - live in optional
Switch Hospitality —Bournemouth
- £60,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Life insurance
Quick apply
Coastal Visitor Experience Assistant
The Lulworth Estate —West Lulworth
- From £12.72 an hour
- Part-time
- Customer service
- In-person
- Guest services
- Free parking
- Annual leave
Quick apply
3d
Part Time Recceptionist
Daish's Group —Bournemouth
- £11.33 - £12.88 an hour
- Customer service
- Organisational skills
- Communication skills
Quick apply
5d
Nights - Team Member
Premier Inn —Ferndown
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Part Time Barstaff
Winton working men's club —Bournemouth
- £12.71 - £20.21 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
6d
Front of House Staff
The Dancing Moose —Poole
- Up to £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Park Management - Designate General Manager - PA1
Parkdean Resorts —Wareham
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
- Sick pay
10d
Guest Service Manager (Six months maternity cover)
Holiday Inn Bournemouth —Bournemouth
- £27,300 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
12d
Bar and Waiting Staff (Casual)
AFC Bournemouth —Bournemouth
- Weekend availability
- Hospitality
- Bar
- Customer service

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Sales and Events Co-Ordinator

The Hermitage Hotel -
Bournemouth

Quick apply

Job details

Full-time
3 days ago

Benefits

Free parking
Annual leave
Flexitime
Employee discount
On-site parking

Qualifications

Sales
Customer service
English
Organisational skills
Computer skills
Phone etiquette
Communication skills
Negotiation

Full job description

Sales and Events Co-Ordinator

Working within the Hermitage Sales Team, this is a busy and varied role with the responsibility of co-ordinating events at The Hermitage Hotel.

We are looking for an experienced Sales & Events Co-ordinator with a positive attitude and excellent communication and organisational skills. You will be committed to deliver a high level of customer service at all times,

The Place:

Hermitage Hotel Bournemouth

The Perks:

As Sales and Events Co-Ordinator you can look forward to the following

Benefits

Competitive salary
Excellent training and development opportunities
Meals and uniform provided as per company policy
Excellent career progression opportunities within a successful growing business
Discounts on Oceana Day Spa, overnight stays and dinning across the Oceana Hotels Group
28 days paid holiday per year
to work for a forward thinking and all-inclusive group

The Person/ Requirements

The successful Sales and Events Co-Ordinator will have:

· Excellent communications skills, fluent spoken English and pleasant phone manner

Have the ability to establish rapport and deliver high standards of service with a genuine and approachable manner is essential.

· Previous experience in Sales and Events Co-ordinator or an equivalent experience would be ideal.

Fantastic negotiation and persuasion skills

· Working knowledge of Guestline is a plus

Excellent written and verbal communication, and interpersonal skills.
Be able to analyse local market trends and competitor activity to identify business leads
Represent the company at networking events, all hosting within the hotels
High standard of personal presentation, positive, friendly and confident

· Problem-solving, handling complaints and ability to work under pressure

· High School diploma; additional certification is a plus

· Hands on experience with office machines and computers

· Knowledge of customer service

Legal right to work in the UK

Duties & Responsibilities:

To ensure good communication at all times with Sales, via telephone, emails and direct contact with the staff and guests

Good organisational and administration skills

Positive attitude and good communication skills be guest aware at all times.

To host events, welcome guests to functions, co-ordinate their functions

Commitment to delivering a high level of customer service

Seek proactive opportunities to increase sales and conversions within the Team

Focus on a consistently executed up-selling approach

Build strong relationships with customers to fully understand their needs

Arrange and carry out Hotel show rounds for events, setting the scene prior to the meeting

Ensure the complete administration and execution of all planned events

Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service, convert customer enquiries into confirmed sales

Producing weekly and monthly functions forecasts for all hotels.

Assist with the marketing and promotion of the events via social media and direct marketing

Maximize rooms, groups, conference and events revenue through pro-active selling and commercial management techniques

Develop future and repeat business, contributing to the profitability of the Hotel

To display a friendly and helpful disposition and to maintain a high standard of

personal presentation and hygiene at all times. Smart appearance at all times

To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.

To be aware of and strictly adhere to Fire procedure precautions, Health & Safety and bomb threat procedures as laid down by the hotel and company in order to satisfy statutory legislation.

To attend training when required

Adhering to GDPR policies

All candidates must be able to demonstrate that they hold a relevant and valid work permit or visa to live and work in the UK. Please note that by applying for this position, you are giving your consent for Oceana Hotels & Restaurants to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so.

Job Type: Full-time

Benefits:

Employee discount
Flexitime
Free parking
On-site parking

Ability to commute/relocate:

Bournemouth BH2 5AH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

guest services jobs in bournemouth, eng

Sales and Events Co-Ordinator

Income Maximisation Benefits Adviser

Leisure Attendant

Food & Beverage Host

Ground Floor - Team Member

Guest & Owner Experince Supervisor - Hoburne Park

Seasonal Assistants

Nights Team Member

Front of House

Guest Service Assistant full time 40 hours

Cluster General Manager - live in optional

Coastal Visitor Experience Assistant

Part Time Recceptionist

Nights - Team Member

Part Time Barstaff

Front of House Staff

Park Management - Designate General Manager - PA1

Operations Manager

Guest Service Manager (Six months maternity cover)

Bar and Waiting Staff (Casual)

I want to receive the latest job alerts for guest services in bournemouth, eng

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