Home office Work, Jobs in Bournemouth, Eng (with Salaries)

Customer Service Consultant
Alexander Mann Solutions (AMS) —Bournemouth
- £14.56 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Work from home
Office Administrator/Customer Service
The Home Building & Surveying Company —Bournemouth
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Project management
Quick apply
4d
Customer Advisor
Alexander Mann Solutions (AMS) —Bournemouth
- £14.29 an hour
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Work from home
6d
Postperson with Driving
Royal Mail Group —Bournemouth
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Audio Technician (Full Time)
Audio Feed Ltd —Bournemouth
- £25,000 a year
- 8 hour shift
- Hybrid work
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Administrator
WCN CARE GROUP —Christchurch
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Health & wellbeing programme
- Referral programme
Quick apply
16h
Sales Consultant
NEXT —Bournemouth
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Telesales - Business to Business
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Weekend availability
- In-person
- Free parking
- Employee assistance programme
Quick apply
Administrator
Care South —Poole
- £12.85 an hour
- Weekend availability
- Microsoft Word
- Computer literacy
- Recruiting
- Paid training
- Employee assistance programme
Quick apply
Project Coordinator – Construction & Customer Services
The Home Building & Surveying Company —Bournemouth
- £26,000 - £30,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
4d
New Claims Handler (Motor) Office Based in Bournemouth.
Active Claims Solutions Ltd —Ferndown
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
11d
Administrative Team Assistant
Dorset HealthCare University NHS Foundation Trust —Poole
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- English
- Administrative experience
- Annual leave
5d
Radiology Appointments Officer
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £25,760 - £27,476 a year
- Weekend availability
- Hospital
- Front desk
1d
Junior Designer / Digital Marketer
Vet Success Ltd —Bournemouth
- £24,870 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Care Home Receptionist
Allegra Care —Fordingbridge
- £13.50 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
Fundraising Administrator
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Organisational skills
- Computer skills
12d
Graduate Management Trainee - Bournemouth
Enterprise Mobility —Bournemouth
- Full-time
- Customer service
- Bachelor's degree
- Team management
Part-time Accounts and Admin Assistant
Diamond Home Improvements —Poole
- £12.80 - £13.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
1d
Viewings & Administration Co-ordinator
McCarthy & Stone —Bournemouth
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
3d
Inbound Call Centre Operative
Sopra Steria —Southampton
- £26,300 a year
- Hybrid work
- Organisational skills
- Annual leave
- Work from home
4d

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Customer Service Consultant

Alexander Mann Solutions (AMS) -
Bournemouth

Apply Now

Job details

Full-time
£14.56 an hour

Benefits

Work from home

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Data entry
Customer support
Customer interaction

Full job description

Job description - summary

Enjoy helping people and building new skills?

If you’re looking to gain valuable customer experience with the UK’s best bank, as voted by Forbes 2026, this could be a great opportunity for you.

On behalf of Nationwide, AMS is recruiting Customer Service Consultant on a 12‑month temporary to permanent contract, working on a hybrid basis at our Nationwide Office, Portman House, Richmond Hill, Bournemouth, Dorset, BH2 6EP.

START DATE - 14TH SEPTEMBER 2026

As a Customer Service Consultant, you’ll be the first point of contact for our customers, supporting them over the phone with their mortgage applications and servicing. We’re looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you.

You’ll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role.

We're offering a £14.56 hourly rate, working a total of 35 hours per week between; Monday - Friday 8am-6pm and 1 in 4 Saturdays 9am-2pm, with time off in lieu.

Hybrid working

During the training period You’ll be required to work onsite at Nationwide, Monday - Friday 9am-5pm – 5 days a week for your first 3-4 weeks, depending on progress.

At Nationwide, we support at home working approach wherever possible, giving you the flexibility to do your best work from home for the majority of your time. Following the training period, you’ll be required to attend the office for 40% of your working week and the remaining 60% can be done remotely

Job description - the role

What you’ll be doing

Handling inbound telephone queries related to mortgage applications and servicing
Updating customers on their mortgage application status and with general mortgage related enquiries
Managing vulnerable customers with professionalism and empathy, understanding a variety of life events that may impact their mortgage needs
Performing a small amount of administrative work - data input, keeping records up to date

Candidate Profile: Key accountabilities, skills & experience

About you

If you’ve got a customer service background, if you’re a confident communicator and looking to take on a new challenge, this could be just the job for you. You’ll also be comfortable using a computer or laptop. You don’t need financial services experience; you’ll be fully trained. What’s important is that you want to get things right for our customers and leave them smiling. And we’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because we want our employees to reflect the diversity of our members and thrive in an inclusive environment.

We need you to:

Passionate about doing the right thing for our members
Resilient and open to challenges
Customer service experience - preferably in a telephony-based role
Capable of handling complex queries
Be comfortable using a desktop/laptop computer
Have access to a secure and reliable internet connection
Enjoy working within a fast-paced environment
Show excellent attention to detail and accuracy
Be confident on the phone and able to build rapport with our members

About the client

Why work at Nationwide?

We’re different from other financial service providers. We’re a bank, owned by our customers. And for over 130 years, we’ve supported those customers to make the most of their money and achieve what they want from life. That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our customers. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as ‘building society, nationwide’. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

Next steps

If you’d like to apply, just click the ‘Apply now’ button.

All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address.

Job Reference: AMSCWS01189

Apply Now

Refine Your Search

home office jobs in bournemouth, eng

Customer Service Consultant

Office Administrator/Customer Service

Customer Advisor

Postperson with Driving

Audio Technician (Full Time)

Administrator

Sales Consultant

Telesales - Business to Business

Administrator

Project Coordinator – Construction & Customer Services

New Claims Handler (Motor) Office Based in Bournemouth.

Administrative Team Assistant

Radiology Appointments Officer

Junior Designer / Digital Marketer

Care Home Receptionist

Fundraising Administrator

Graduate Management Trainee - Bournemouth

Part-time Accounts and Admin Assistant

Viewings & Administration Co-ordinator

Inbound Call Centre Operative

I want to receive the latest job alerts for home office in bournemouth, eng

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