Helpdesk support Work, Jobs in Bow Brickhill, Bkm (with Salaries)

IT Helpdesk Apprentice
JBC Skills Training Ltd —Cranfield
- £15,600 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
2d
Technical Helpdesk
GXO Logistics —Milton Keynes
- Up to £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
16h
Trainee Software Tester
Outsourced Professional Administration Ltd —St Albans
- £25,000 - £26,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Software development
- Life insurance
- Sick pay
Quick apply
1d
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
Guest Services Hosts
Mitie —Milton Keynes
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
14d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
End User Support
NECSWS —Hemel Hempstead
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Annual leave
Quick apply
Property Repairs Coordinator
European Tyre Enterprise Ltd —Letchworth
- £26,600 - £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee discount
School Caretaker
Mitie —Luton
- £13.31 an hour
- Full-time
- School
- Employee discount
Cloud Solutions Architect (AWS Infrastructure) UK remote
Genedata —Amersham
- Full-time
- Remote
- DevOps
- AWS
- IT
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
Trust and Estate Planning Consultant
Solidus Trust —Stevenage
- Full-time
- Financial services
- Communication skills
- Time management
- Annual leave
Electrical Engineer
Kier Group —Northampton
- Full-time
- Communication skills
Scheduling Administrator
Hays-Hiredonline —Watford
- Microsoft Word
- CRM software
- Microsoft Excel
6d
Mobile Engineer
Wates —Milton Keynes
- Maintenance
- Communication skills
- Time management
- Health & wellbeing programme
1d

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IT Helpdesk Apprentice

JBC Skills Training Ltd -
Cranfield

Quick apply

Job details

Full-time | Apprenticeship
£15,600 a year

Qualifications

Driving Licence
Customer service
GCSE
Technical support
IT support
IT
Communication skills

Full job description

Overview
Our client is seeking a motivated IT Helpdesk Apprentice. This role offers an excellent opportunity for individuals interested in developing a career, providing hands-on experience across a broad range of IT support functions. The successful candidate will be involved in assisting with technical issues via telephone and remotely, supporting end-users, and gaining valuable skills in system management within a professional environment.

Annual wage

£15600 a year

Training course

Digital Support Technician Level 3

Hours

37.5 hours a week (30 min unpaid lunch break)

Monday to Friday, between 7am-6pm (Shift patterns will be applied within those hours)

Duration

16 Months

Duties

Triaging of tickets
Resolving first line tickets
Remote sessions with clients
Answering calls from clients
Proactive Maintenance tasks
Updating helpdesk platforms
Updating of documentation and password management tools
Creating and updating knowledge base docs
Liaising with stakeholders across the business

What we are looking for:

Interest in IT (desirable)
Ability to pass Enhanced DBS check (essential)
Driver (desirable depending on location)
Personable (Essential)
Customer Service Experience (desirable)
Good communication skills
Good telephone manner

College or training organisation

JBC SKILLS TRAINING LIMITED

Your training course

The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

· Core Support & Security

· Digital Support & Communication

· Technical Support & Training

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

More training information

We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small.
Some of your working hours will be spent training or studying with your appointed JBC Trainer/Mentor or your employer. Learning the skills you need to be successful in the role and complete the apprenticeship.

You will have a progress review with your trainer and line manager every three months, along with regular support sessions to help you develop your portfolio.

Requirements

Essential qualifications

GCSE English (Grade Grade 6 or above) essential
GCSE Maths (Grade Grade 5 or above) essential

About this company

Our clients mission is quite simple – to provide Outstanding ICT Support for Schools. Our clients IT Support Service provides a local, familiar, on-site presence together with an integrated remote management solution, delivering a high-quality, responsive and personalised ICT service.

After this apprenticeship

The employer is looking to offer full time employment upon successful completion of the Apprenticeship. Our client believes in developing their talent internally and have a clear and personalised progression route for each of their employees which is reviewed annually
The majority of their management team started out as apprentices, and they have a history of training and developing well-rounded staff members from apprenticeship level.

Pay: £15,600.00 per year

Ability to commute/relocate:

Cranfield MK43 0BT: reliably commute or plan to relocate before starting work (required)

Application question(s):

When did your interest in pursuing an apprenticeship in IT first begin and how?
Would you describe yourself a confident communicator and can you give an example of when you have displayed exceptional communication skills?

Education:

GCSE or equivalent (required)

Licence/Certification:

driving license (required)

Location:

Cranfield MK43 0BT (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in bow brickhill, bkm

IT Helpdesk Apprentice

Helpdesk Agent (Full Time Office Working inc weekends)

Contact Centre Advisor (Night Shift)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

1st Line IT Support Technician

Technical Helpdesk

Trainee Software Tester

IT Support Technician

Helpdesk Co-Ordinator

Guest Services Hosts

1st Line Service Desk Analyst

End User Support

Property Repairs Coordinator

School Caretaker

Cloud Solutions Architect (AWS Infrastructure) UK remote

Facilities Coordinator

Trust and Estate Planning Consultant

Electrical Engineer

Scheduling Administrator

Mobile Engineer

I want to receive the latest job alerts for helpdesk support in bow brickhill, bkm

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