Benefits manager Work, Jobs in Brighton, Esx (with Salaries)

Quality Assessor
Service Box Group Limited —Hove
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
Quick apply
7d
Operations Manager
Soul Analyse —Brighton
- £41,000 - £43,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
1d
Senior Investigator
Mintz Group LLC —Worthing
- Research
- Analysis skills
- Bachelor's degree
Quick apply
Democratic Services Officer Higher
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Encampments Coordinator
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- Communication skills
4d
Production Manager
AB Sports Nutrition (Reflex Nutrition Ltd & High 5) —Brighton
- Full-time
- Bachelor's degree
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
6d
Commercial Manager (GPO's & Tenders)
Elite Fine Foods —Newhaven
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Project management
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Communications Executive
LegalAndGeneral —Brighton and Hove
- Full-time
- Communication skills
- Employee discount
Quick apply
5d
Brand & Fan Experience Manager
Brighton and Hove Albion Football Club —Brighton and Hove
- £45,000 - £50,000 a year
- Full-time
- Organisational skills
- Marketing
- Employee discount
14d
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Employee discount
Quick apply
People Development Lead
Groundsure —Brighton
- Overtime
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Company Manager
Brighton People's Theatre —Brighton and Hove
- £35,000 a year
- Part-time
- Management
- Research
- Human resources
- Annual leave
Quick apply
12d
Deputy Course Manager
Royal Eastbourne Golf Club —Eastbourne
- From £45,000 a year
- Weekend availability
- First Aid Certification
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Skills Manager
East Sussex College —Eastbourne
- £37,000 a year
- Full-time
- Team management
- Training & development
- Leadership
- Annual leave
Practice Manager
Sussex Primary Care —Brighton
- £51,792 a year
- Full-time
- Analysis skills
- Supervising experience
- Team management
- Free parking
- Annual leave
Quick apply
Prevent Lead Officer
Brighton & Hove City Council —Hove
- £52,413 - £56,400 a year
- Full-time
- Presentation skills
10h
Communications Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
11d
Team Manager Emergency Planning
East Sussex County Council —Lewes
- Hybrid work
- Analysis skills
- Team management
- Leadership
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
11d
Area Manager
Lucy and Yak —Brighton
- £40,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Sales
- Merchandising
- Research

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benefits manager jobs near brighton, esx

Quality Assessor

Service Box Group Limited
Hove

Quick apply

Job details

Permanent | Full-time
£26,500 - £30,000 a year
7 days ago

Benefits

On-site gym
Discounted or free food
Free fitness classes

Qualifications

Microsoft Word
Report writing
Report generation
Microsoft Office Suite
Performance management
Analysis skills
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Training & development
Root cause analysis
Internal quality assurance
Analytics

Full job description

Overview

An exciting opportunity has arisen for a proactive and detail-oriented Quality Assessor to join a growing business based in Brighton. This is a key position responsible for maintaining and improving the quality of customer interactions across multiple departments.

You will be responsible for monitoring calls, identifying trends, carrying out root cause analysis and providing constructive feedback that helps improve both individual and team performance. Working closely with managers and directors, you will play a vital role in driving continuous improvement throughout the business.

This role would suit someone who enjoys analysing performance, coaching others and taking ownership of quality standards while being confident enough to recommend and implement positive change.

Quality Assessor (QA) – The Job

Listen to and assess customer calls across all departments to ensure quality standards are consistently met.
Carry out detailed quality assessments and provide accurate documentation.
Identify trends, recurring issues and areas for improvement through root cause analysis.
Deliver clear, constructive and supportive feedback to colleagues to improve customer interactions.
Coach team members to enhance performance, customer service and compliance.
Work closely with managers and directors, providing regular reports and recommendations based on findings.
Take the initiative to identify opportunities for process improvements and implement positive changes where appropriate.
Support staff by providing guidance, additional training and practical solutions when performance improvements are required.
Monitor the effectiveness of coaching and quality initiatives, ensuring continuous improvement.
Maintain accurate records and produce quality reports as required.
Promote a culture of excellence, accountability and continuous learning throughout the business.

Quality Assessor (QA) – About You

Previous experience in a Quality Assurance, Quality Assessment or Customer Service Quality role.
Strong analytical skills with the ability to identify trends and underlying causes of issues.
Experience delivering coaching and constructive feedback.
Excellent attention to detail and the ability to make objective assessments.
Confident communicating with colleagues at all levels, including senior management.
Able to work independently, prioritise workload and take ownership of projects.
A proactive approach with the confidence to suggest and implement improvements.
Strong organisational and report-writing skills.
Good working knowledge of Microsoft Office, particularly Excel and Word.
Positive and approachable.
Fair and objective.
Naturally inquisitive with strong problem-solving skills.
Confident making recommendations and influencing change.
Supportive team player with a coaching mindset.
Professional, organised and resilient.

Quality Assessor (QA) - What's on Offer?

Salary up to £30,000 DOE
Monday to Friday working hours – no weekends.
Office-based Central Brighton location.
Opportunity to make a real impact within a growing business.
Supportive and collaborative working environment with opportunities to develop your career.
Day off on your Birthday
Onsite Gym

Join us in maintaining the highest standards of quality! We are committed to fostering a vibrant work environment where your expertise makes a real difference in delivering safe, reliable products that delight our customers.

Pay: £26,500.00-£30,000.00 per year

Benefits:

Discounted or free food
Free fitness classes

Work Location: In person

Quick apply

Refine Your Search

benefits manager jobs in brighton, esx

Quality Assessor

Operations Manager

Senior Investigator

Democratic Services Officer Higher

Encampments Coordinator

Production Manager

Commercial Manager (GPO's & Tenders)

Communications Executive

Brand & Fan Experience Manager

Claims Assessor

People Development Lead

Company Manager

Deputy Course Manager

Skills Manager

Practice Manager

Prevent Lead Officer

Communications Manager

Team Manager Emergency Planning

Television Licence Field Officer

Area Manager

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