Service desk support Work, Jobs in Brighton, Esx (with Salaries)

Hotel Receptionist
Staybridge Suites Brighton —Brighton
- £12.71 an hour
- Temporary
- Computer literacy
- Hotel
- Maths
- Store discount
- Employee discount
Quick apply
Hotel Receptionist
Ginger Pig —Hove
- £13 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
10d
Service Support Technician
Mid Sussex District Council —Haywards Heath
- £35,412 - £39,862 a year
- Full-time
- Communication skills
11d
Community Host - 20 hours per week
Urbanbubble —Brighton
- £14,000 - £15,500 a year
- Part-time
- Computer literacy
- Microsoft Office
- Front desk
- Annual leave
- Referral programme
Quick apply
6d
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Front Desk Receptionist & Care Home Administrator
Grove Park Healthcare Group Ltd —Brighton
- Monday to Friday
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Front desk
- Annual leave
- Employee assistance programme
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Annual leave
- Employee assistance programme
Quick apply
Night Porter
Mercure Brighton Seafront Hotel —Brighton
- Full-time
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1h
Customer Service Assistant (Games)
Brighton Pier —Brighton
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Guest services
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
Receptionist
Mercure Brighton Seafront Hotel —Brighton
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Games Supervisor
Brighton Pier —Brighton
- £13.21 an hour
- Part-time
- Training & development
- Cash handling
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Front of House Coordinator
Cushman & Wakefield —Brighton
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Facilities Administrator - Helpdesk
Emcor —Horsham
- £30,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
PHP Developer
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Software development
- APIs
Quick apply
11d
Customer Service Administrator
Principal I Ltd —Horsham
- From £25,500 a year
- Full-time
- Computer literacy
- Mentoring
- Phone etiquette
- Free parking
Quick apply
11d

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Hotel Receptionist

Staybridge Suites Brighton -
Brighton

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Zero hours contract
£12.71 an hour

Benefits

Store discount
Company pension
Employee discount
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Computer literacy
Hotel guest services experience
Maths
Front desk
Computer skills
Customer interaction
Cash handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

What is the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your Day To Day:

* Be the warm welcome that kicks off a memorable guest experience

* Acknowledge IHG Rewards Club members and returning guests,

* Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

* Handle cash and credit transactions

* Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes

* Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

* Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

* Stay safe all the time. Following our safety procedures, you’ll report all incidents and
wear any protective gear needed

* Take pride in your appearance and place as a brand ambassador

* Jump into other ad-hoc duties when your colleagues need your help

* Perform Duty Manager shifts/tasks.

* Any other responsibilities as arise.

What We Need From You:

* Communication skills - guests will need to come to you with concerns as well as
compliments, so you’ll be easy to talk to

* Your problem-solving skills will turn issues into opportunities so every guest leaves
with great memories

* Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and
computers

* Flexibility - Late evenings, Early mornings, Weekend and Holiday shifts are all part of the job

* Experience - ideally you’ll have spent at least one year in a front desk or guest service
position

* Strength - sometimes you’ll need to lift, push and pull big objects up to (15 kg).
This can involve bending and kneeling

What We Offer?

We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family (discounted room nights across the world and a 50% F&B discount in over 6000 hotels worldwide) – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Job Types: Full-time, Part-time, Permanent, Temp to perm, Zero hours contract

Pay: £12.71 per hour

Benefits:

Company pension
Employee discount
Referral programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in brighton, esx

Hotel Receptionist

Hotel Receptionist

Service Support Technician

Community Host - 20 hours per week

Junior IT Support Engineer

First Response Engineer - Service Desk - MSP

Front Desk Receptionist & Care Home Administrator

Customer Service Officer

Customer Service Officer

Customer Experience Advisor

Night Porter

Customer Service Assistant (Games)

Receptionist

MSP 3rd Line Service Desk Technician

Games Supervisor

Front of House Coordinator

Facilities Administrator - Helpdesk

Service Desk Analyst

PHP Developer

Customer Service Administrator

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