Customer experience representative Work, Jobs in Bromsgrove, Wor (with Salaries)

Communications Executive (Administrator)
Innovus —Worcester
- £25,000 - £30,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Computer skills
Quick apply
5d
Business Banking Customer Service Representative
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Work from home
Customer Experience Representative
Community Housing —Kidderminster
- £26,627 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Store discount
Quick apply
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
Quick apply
External Sales Representative
First Service Frozen Foods Limited —Bromsgrove
- From £24,000 a year
- Computer literacy
- Business development
- Computer skills
Quick apply
10d
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
11d
Sales - Sales Advisor - UK
New Look —Redditch
- Part-time
- Customer service
Events Coordinator
Alliance Automotive Group —Birmingham
- CRM software
- Travel
- Communication skills
Quick apply
8d
Telesales Representative/ Admin
AT ENERGY SOLUTIONS LTD —Birmingham
- £12.70 - £13.00 an hour
- Full-time
- Customer service
- Salesforce
- English
Quick apply
1d
Viewing Representative
Global Lettings and Management Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Remote
- Customer service
- Administrative experience
- Travel
- Flexitime
Quick apply
9d
Sales Executive
ISSA INDUSTRIES —Birmingham
- £26,000 - £80,000 a year
- Part-time
- Customer service
- No experience needed
- Driving
- Referral programme
Quick apply
10d
Customer Service Representative
HSBC Global Services Limited —Kidderminster
- From £25,000 a year
- Full-time
- Communication skills
- Banking
- Employee discount
20h
Gap Year & Graduate Opportunity – Sales Assistant (Full-Time)
Growth —Birmingham
- £510 - £650 a week
- Full-time
- Customer service
- No experience needed
- Driving
- Referral programme
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Monmore Green
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
10d
Deputy Manager
Iceland —Redditch
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Operational Support Officer
HM Courts & Tribunal Service —Wolverhampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
10d
Sales Development Representative - Digital Commerce
Columbus United Kingdom —Birmingham
- Hybrid work
- Business development
- Travel
- Annual leave
- Work from home
Quick apply
Customer Service Advisor
Wolverhampton Homes —Wolverhampton
- £26,753 - £28,741 a year
- Full-time
1d

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customer experience representative jobs near bromsgrove, wor

Communications Executive (Administrator)

Innovus -
Worcester

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
5 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Bachelor's degree
Organisational skills
Computer skills
Public relations
Communication skills

Full job description

Job Role: Communications Executive

Location: Worcester

Hours: 35 hours per week, Monday to Friday

At Innovus we are committed to delivering market leading solutions and professional services and as a Communications Executive (Administrator)”, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Working on this important investor client contract, as Communications Executive (Administrator) you will be passionate about contributing to our vision by:

Working in conjunction with the Communications Manager and Associate Director and the wider team to pro-actively manage communications across the portfolio, to ensure that the landlord’s obligations are effectively communicated and requirements are fully met.
Supporting the wider team to deliver well-constructed lines of communications to include updates, development wide communications, responses to complaints and liaison with the client on draft and final responses utilising the approved style guide.This role reports to the Communications Manager.Main Responsibilities
Creating communications with a consistent approach
Co-ordinate incoming and outgoing communications related to building safety
Manage a dedicated mailbox, communications tracker for inbound communications and communications calendar to monitor the regularity of communications distribution.
Information gathering from various stakeholders to aid construction of key communications and responses.
Building and maintaining relationships both internally and externally
Assisting with notes from meetings that supports information gathering
Providing proactive and reactive communications including within crisis management situations ensuring aligned messages are issued
On occasions review potential social media activity at specific developments
Acting as representative for the Communications Manager with ad-hoc issues as they arise between leaseholders, residents, managing agents, third party suppliers and clients
Supporting colleagues on communication initiatives

Key stakeholders

Internal: Key executives and departments
External: Client, Leaseholders, MPs, government agencies, local authorities, fire services, property developers and property consultantsSkills and Experience
Exceptional verbal and written communication abilities
Strong organisational skills and works well under pressure
Competence in reviewing detailed correspondence
High level attention to detail
Crisis communication handling experience
Ability to adapt messages for different audiences
Creative and proactive mindset with collaborative team working
Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities
Confident, open and articulate communicator both orally and in writing; with exceptional relationship building skills
Excellent IT skills and up to date with new technology

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.

We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.

If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.

Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

#123

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

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Refine Your Search

customer experience representative jobs in bromsgrove, wor

Communications Executive (Administrator)

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Sales Development Representative - Digital Commerce

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